The Spa at Black Rock
The Spa at Black Rock
4.5
8:30 AM - 7:00 PM
Monday
8:30 AM - 7:00 PM
Tuesday
8:30 AM - 7:00 PM
Wednesday
8:30 AM - 7:00 PM
Thursday
8:30 AM - 7:00 PM
Friday
8:30 AM - 7:00 PM
Saturday
8:30 AM - 7:00 PM
Sunday
8:30 AM - 7:00 PM
About
Come join us for an intimate relaxing spa treatment located at the secluded Sheraton Resort. Take in ocean breezes with open air rooms, breathtaking views of historic Black Rock, and scenic lush greenery.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
840 reviews
Excellent
453
Very good
245
Average
92
Poor
29
Terrible
21
redhead_roaming
Seattle, WA2,757 contributions
Feb 2020
When we visited the spa, I was just over 20 weeks pregnant with twins. We don't do massages very often (especially being pregnant) so I emailed them asking what they could and couldn't do for me. After that email, we went back and forth, about a month prior, I would say a half dozen times, ironing out the details of what massages, what days/times, how long, whether we'd like one room or two and men or women masseuses. I tried to get a facial but every day/time that worked for what combo of massage we wanted, they weren't able to provide a facial before or after (not a big deal - just would have been an added bonus!).
Because we were staying at the Westin for the first half of our trip, The Spa at Back Rock was nearby and reasonably priced (I had put together a spreadsheet of spas to compare prices and this was one of the cheapest).
We walked the boardwalk North until you basically couldn't go any further and across a grassy area, you can see the spa. We got there about 30 minutes early so we chilled in their outdoor lounge area, sipping water.
My husband got the Eleu Therapeutic Massage (he wanted the deepest tissue massage he could get) and I got the prenatal massage. When we got called back to our room, we had two wonderful masseuses. The music was perfect, as was the temperature in the room. My husband's massage was really deep and mine targeted all the right areas. I tend to get headaches after massages, most likely from all the lotions, and this was no different.
Because we were staying at the Westin for the first half of our trip, The Spa at Back Rock was nearby and reasonably priced (I had put together a spreadsheet of spas to compare prices and this was one of the cheapest).
We walked the boardwalk North until you basically couldn't go any further and across a grassy area, you can see the spa. We got there about 30 minutes early so we chilled in their outdoor lounge area, sipping water.
My husband got the Eleu Therapeutic Massage (he wanted the deepest tissue massage he could get) and I got the prenatal massage. When we got called back to our room, we had two wonderful masseuses. The music was perfect, as was the temperature in the room. My husband's massage was really deep and mine targeted all the right areas. I tend to get headaches after massages, most likely from all the lotions, and this was no different.
Written April 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bigfinklefan
Torrance, CA189 contributions
Aug 2022
On the minus side:
There's no amenities (spa, sauna, steam, etc)...it's pretty straightforward. You arrive and await your appointment. You have it. You leave thereafter. Which is fine...just not what we had been expecting. Maybe that's our fault given what we're used to at these types of luxury resorts...
On the plus side:
Hiroko gave one of the best massages I've ever experienced in my life. She has magical hands and was most definitely a seasoned professional. The highest of praise! So relaxing!
There's no amenities (spa, sauna, steam, etc)...it's pretty straightforward. You arrive and await your appointment. You have it. You leave thereafter. Which is fine...just not what we had been expecting. Maybe that's our fault given what we're used to at these types of luxury resorts...
On the plus side:
Hiroko gave one of the best massages I've ever experienced in my life. She has magical hands and was most definitely a seasoned professional. The highest of praise! So relaxing!
Written August 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lindsey J
Maui, HI57 contributions
Jan 2020 • Solo
What a great experience. I did an 80 min massage with Ginger and it was exceptional. The massage was in an outdoor enclosed lanai which was soothing. A variety of techniques were used including hot stones and hot towels. My areas of concern were addressed and I am one happy camper. Will definitely be back.
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha lindseyj946,
Thank you for choosing the Spa At Black Rock for your 80 minute massage! The description of your experience even sounds relaxing, and we thank you for taking the time to share it.
We are happy that your areas of concerns were addressed by our massage therapist Ginger, and we look forward to your return.
A Hui Hou,
Stephanie T
The Spa At Black Rock
Written January 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katy
1 contribution
Jan 2023 • Couples
I booked this couples massage for a Christmas present, definitely not worth the $400. The resort is beautiful, and the spa waiting room was nice, but there were no other amenities besides the massage. I should’ve done more research on what the day would look like.
My husbands masseuse was apparently magical in his feet, except that each time she walked, her shoes stuck and squeaked, making it hard to relax. My massage was ok, he didn’t really hear me when I asked him to focus on my feet the most, followed by my back.
Don’t bother with the “sounds of the ocean with cool breeze rooms” - all you will hear is pool noise with Sheraton guests yelling at the kids.
Overall, disappointing when you can’t really relax.
My husbands masseuse was apparently magical in his feet, except that each time she walked, her shoes stuck and squeaked, making it hard to relax. My massage was ok, he didn’t really hear me when I asked him to focus on my feet the most, followed by my back.
Don’t bother with the “sounds of the ocean with cool breeze rooms” - all you will hear is pool noise with Sheraton guests yelling at the kids.
Overall, disappointing when you can’t really relax.
Written January 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonia W
1 contribution
Dec 2022 • Solo
This is not an actual spa experience. There was no steam room, sauna or even bathrobes given, let alone a place to shower prior to my massage. My masseuse was wonderful but that’s about it. Don’t waste your money and go elsewhere. How disappointing!
Written December 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fearless11828
Virginia Beach, VA1 contribution
Snorkeling here was great...clear...lots of fish...but please beware of the rip current that is at the tip and back side of Black Rock... I was having a wonderful day and got caught up in the excitment...then I began to swim back to shore and could not get around the bend...with out getting into too many of the details...I almost lost my life that day...it was by far the scariest event of my life...so PLEASE look at the flags that they post at the beach....if you see a red flag....BEWARE...and be safe
Written May 8, 2003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debra Z
Laguna Niguel, CA1 contribution
Aug 2013 • Solo
My son drowned and died, jumping off Black Rock. He was brought back to life after being dead for 6 minutes. He survived but others are not so lucky, so please don't do it. Beautiful to look at, but that's it. Leave it to the professionals, it is NO joke!!!!
Written September 8, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John E
1 contribution
Feb 2018 • Family
I saw another review claiming this same thing and thought it was worth sharing.
If you are on the north side of black rock there is some decent snorkling along the rock facing the beach. It's highly recommended to avoid going around the corner. It is only deep water and sand and can be a very strong current at times.
The sun broke out and the weather got pretty great, so my step brother and I decided to scout around the corner to see if there was anymore snorkling to be had. No flags or indicators were out at this time. Once we got around the corner we swam maybe 100 feet along the cove area, past that outlet, and decided there wasn't anything to be seen here but deep water and sand. We decided to return back to the north side of the rock. By this point the weather took a turn for the worse and the wind started to pick up pretty significantly (blowing south to southwest). The wind was blowing against us. As we were swimming we noticed we were making very little to no progress, essentially swimming in place. I exhausted all of my effort and at this point figured out I couldn't make it back. My brother in law fortunately was able to make it after about 10 minutes of swimming. Once i saw he made it to the corner I saw him calling for help. At this point I was exhausted and decided to let the current take me wherever it was headed. Around the corner is essentially a little cove, with two points and a cliff where a hotel sits. I eventually made it a bit further south to this other southern point. I timed the waves and was able to find a small opening to climb up the other rock point. Fortunately for me I am pretty active so climbing it was possible. I got pretty cut up in the process. I then found a path leading up this sharp cliff ledge and jumped a fence into a hotel. At this point I saw the rescue team down there to get me out of the water. By the end of the ordeal I just had some cuts on my hands and feet.
I thought it was worth sharing my story since there are no signs that indicate warnings for this area. On a sunny calm day, this likely wouldn't have been a problem. But please take caution when snorkling or swimming in this area!
If you are on the north side of black rock there is some decent snorkling along the rock facing the beach. It's highly recommended to avoid going around the corner. It is only deep water and sand and can be a very strong current at times.
The sun broke out and the weather got pretty great, so my step brother and I decided to scout around the corner to see if there was anymore snorkling to be had. No flags or indicators were out at this time. Once we got around the corner we swam maybe 100 feet along the cove area, past that outlet, and decided there wasn't anything to be seen here but deep water and sand. We decided to return back to the north side of the rock. By this point the weather took a turn for the worse and the wind started to pick up pretty significantly (blowing south to southwest). The wind was blowing against us. As we were swimming we noticed we were making very little to no progress, essentially swimming in place. I exhausted all of my effort and at this point figured out I couldn't make it back. My brother in law fortunately was able to make it after about 10 minutes of swimming. Once i saw he made it to the corner I saw him calling for help. At this point I was exhausted and decided to let the current take me wherever it was headed. Around the corner is essentially a little cove, with two points and a cliff where a hotel sits. I eventually made it a bit further south to this other southern point. I timed the waves and was able to find a small opening to climb up the other rock point. Fortunately for me I am pretty active so climbing it was possible. I got pretty cut up in the process. I then found a path leading up this sharp cliff ledge and jumped a fence into a hotel. At this point I saw the rescue team down there to get me out of the water. By the end of the ordeal I just had some cuts on my hands and feet.
I thought it was worth sharing my story since there are no signs that indicate warnings for this area. On a sunny calm day, this likely wouldn't have been a problem. But please take caution when snorkling or swimming in this area!
Written March 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa S
Wichita, KS1 contribution
May 2014 • Couples
Thank you Kathleen C for your review on May 13. Your 911 call was for my husband. He was a very strong swimmer and an experienced snorkeler. Obviously a dangerous area. I did research on the area to see if it was safe and everything LOCAL indicated it to be safe. This was our dream vacation and I lost my true love at Black Rock.
Written July 5, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kimba2122
Burnaby, Canada126 contributions
May 2013 • Couples
Read that this was a great snorkel spot in a guide book that was in our condo we had rented. Wished I had had the opportunity to read reviews on here before venturing out ourselves. As with most comments here it seems this place can be pretty hit or miss. The day we went it was completely a miss and almost the last day of our life.
We got here around 9 am and parked in the hotel’s parking lot ($20) – not a great start to the day. After a short walk to the beach which was already quite crowded, we found a small section of available sand real estate and set up our towels. When walking into the water you only get about 2 ft. in and then there’s a big drop off and I was no longer able to stand. We set out on our snorkel and went further and further out in search of fish. The few fish we did come across were all black and not exciting in the least. Continuing to snorkel and follow everyone else, we found ourselves around the corner from black rock still seeing close to nothing. Disappointed we stated to head back in, or so we tried to. There is an incredibly strong current at the bend of Black Rock and by the time we had decided to turn back we were starting to tire. You swim for what seems an eternity and don’t make any progress which then makes you start to panic. I ended up getting help from a man that kindly got me around the bend and out of the current but even then it’s a long swim back to shore which you have no energy for. I was still making my back in when all of a sudden people at the point started screaming towards shore for help and yelling for someone with a paddleboard to get over there as someone else was tiring out and starting to drown.
It’s shocking that there aren’t more signs or warnings on this beach. We didn’t see any flags and considering the current is so strong, there should be lifeguards or life preservers over by the rock. Instead, you rely on the kindness of strangers and the hotel staff that rent out the paddle boards for any rescue situations.
Considering the snorkeling here is so hit or miss, it’s not worth risking your life. Maluaka beach in Makena is far safer and there are tons of turtles and tropical fish to be seen from a much safer distance from land and with no rip current to contend with.
We got here around 9 am and parked in the hotel’s parking lot ($20) – not a great start to the day. After a short walk to the beach which was already quite crowded, we found a small section of available sand real estate and set up our towels. When walking into the water you only get about 2 ft. in and then there’s a big drop off and I was no longer able to stand. We set out on our snorkel and went further and further out in search of fish. The few fish we did come across were all black and not exciting in the least. Continuing to snorkel and follow everyone else, we found ourselves around the corner from black rock still seeing close to nothing. Disappointed we stated to head back in, or so we tried to. There is an incredibly strong current at the bend of Black Rock and by the time we had decided to turn back we were starting to tire. You swim for what seems an eternity and don’t make any progress which then makes you start to panic. I ended up getting help from a man that kindly got me around the bend and out of the current but even then it’s a long swim back to shore which you have no energy for. I was still making my back in when all of a sudden people at the point started screaming towards shore for help and yelling for someone with a paddleboard to get over there as someone else was tiring out and starting to drown.
It’s shocking that there aren’t more signs or warnings on this beach. We didn’t see any flags and considering the current is so strong, there should be lifeguards or life preservers over by the rock. Instead, you rely on the kindness of strangers and the hotel staff that rent out the paddle boards for any rescue situations.
Considering the snorkeling here is so hit or miss, it’s not worth risking your life. Maluaka beach in Makena is far safer and there are tons of turtles and tropical fish to be seen from a much safer distance from land and with no rip current to contend with.
Written May 23, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JAmerican2
Tamarac, FL229 contributions
What are the spa amenities? Does the spa have a pool or hot tub separate from the rest of the hotel? Sauna? Steam room?
Lizarddoglover
Oklahoma127 contributions
Can you rent umbrellas on black rock beach and if so how much are they?
WestCoast 90
Portland, OR106 contributions
Yes dont know the price
candjbaker99
Maui, HI
Is it safe for teenagers to jump off black rock?
Jake T
Stockton, CA617 contributions
Yes it is the rock is very rough getting there you can swim to it also. I seen little kids jumping off the rock with no problem
TourGB14
Central Florida, FL175 contributions
Staying at Hyatt. Where is best place to get snorkel equipment that I won't have to carry a long distance to Black Rock?
isabeltmccusker
Vancouver, Canada20 contributions
Hi - I'm guessing the Snorkel Store has life vests, noodles, etc They'd probably throw those in free of charge with a snorkel gear rental. Worth asking
AndreChev
Coffs Harbour, Australia1 contribution
Hi Guys
Plan to be in Maui between 20-24th september
I have some of my own gear
Atomic titanium reg and datamask and 3 mill wet suit
Are you able to accommodate the use of my own gear
Im Advanced open water qualified
Many thanks
Andre
traveler4700
Marshall, TX19 contributions
Andre, so sorry I just saw your question!! Yes you can bring your own gear! Hope you had a great trip!
Rebecca G
San Jose, CA10 contributions
Is it difficult to snorkel around black rock? Do you have to be an experienced swimmer?
Kirk P
Waxahachie, TX217 contributions
Generally speaking, a novice could snorkel here. The depth changes slowly and for the most part, there is no current due to its proximity to the rock ledge. HOWEVER, those adventurous types who head out past the end of the point can at times be pulled on by a pretty good current...nothing that can not be overcome, but for those who panic easily or are not comfortable with their snorkeling skills, it could be scary.
Bttnbythetrvlbug
British Columbia, Canada49 contributions
How deep is the water? I am wondering if there are some shallow snorkelling spots for children and if not, are life jackets available to rent nearby?
It is shallow at some spots but not at the snorkeling spots its shallow for adults but kids can touch it if they can swim good and hold there breath good
surfzen
San Diego, CA964 contributions
The last time we visited Maui was in 1990, the year I learned to surf. After that we have always stayed where we could surf the north and south shores of Oahu. We will be back at the Mahina Surf on Jan 10 2016 for our 5th visit. Love the place. Which hotel has Valet Parking the closest to Black Rock snorkeling? Thank you so much. See you in January.
wats_up
Canterbury, CT345 contributions
My husband have been to Maui several times. We are wondering if it is possible to walk from The Mahana, past Black Rock and the Sheraton to the Whaler's Village? We've made the trek several times, but can't figure out how to go beyond Black Rock from The Mahana side to the Sheraton side. Please advise. Thanks so much.
peakaytea
Hudson Valley, NY41 contributions
I didn't do it, but I understand that you either go through the Sheraton, or through its parking lot.
How did you get to the hotel…did you rent a car, or take a taxi? Or is there a shuttle available…?
Alison B
Seattle, WA92 contributions
I stayed at the Sheraton but you can park at whalers village for cheap and it's a 5 minute walk to black rock.
The Spa at Black Rock (Maui) - All You Need to Know BEFORE You Go
Frequently Asked Questions about The Spa at Black Rock
- The Spa at Black Rock is open:
- Sun - Sat 8:30 AM - 7:00 PM
- We recommend booking The Spa at Black Rock tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 1 The Spa at Black Rock tours on Tripadvisor
- Hotels near The Spa at Black Rock:
- (0.05 mi) Sheraton Maui Resort & Spa
- (0.06 mi) Condo in Kaanapali, Maui - Much Lower Cost Than Hotels!
- (0.19 mi) Ka'anapali Beach Hotel
- (0.11 mi) Kaanapali golf resort 1500ft condo w/AC - Remodeled September 2019!
- (0.25 mi) The Whaler Maui-Suite 802-Spectacular Ocean Front
- Restaurants near The Spa at Black Rock:
- (0.00 mi) ROCKsalt
- (0.01 mi) Black Rock Steak and Seafood
- (0.03 mi) Mai Tai
- (0.04 mi) Teppan-Yaki Dan
- (0.04 mi) Cliff Dive Grill
The Spa at Black Rock Information
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