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When we visited the spa, I was just over 20 weeks pregnant with twins. We don't do massages very often (especially being pregnant) so I emailed them asking what they could and couldn't do for me. After that email, we went back and forth, about a month prior, I would say a half dozen times, ironing out the details of what massages, what days/times, how long, whether we'd like one room or two and men or women masseuses. I tried to get a facial but every day/time that worked for what combo of massage we wanted, they weren't able to provide a facial before or after (not a big deal - just would have been an added bonus!). Because we were staying at the Westin for the first half of our trip, The Spa at Back Rock was nearby and reasonably priced (I had put together a spreadsheet of spas to compare prices and this was one of the cheapest). We walked the boardwalk North until you basically couldn't go any further and across a grassy area, you can see the spa. We got there about 30 minutes early so we chilled in their outdoor lounge area, sipping water. My husband got the Eleu Therapeutic Massage (he wanted the deepest tissue massage he could get) and I got the prenatal massage. When we got called back to our room, we had two wonderful masseuses. The music was perfect, as was the temperature in the room. My husband's massage was really deep and mine targeted all the right areas. I tend to get headaches after massages, most likely from all the lotions, and this was no different.…
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Date of experience: February 2020
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Loved my Lomi Lomi massage I had under a cabana by the water. See photo below of the view from the massage table. Therapist Eliana was wonderful.
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Date of experience: January 2020
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Response from KSCManagement, Public Relations Manager at The Spa at Black Rock
Responded Jan 23, 2020
Aloha Jeneeo, Thank you for choosing The Spa At Black Rock! We are so happy to learn that you enjoyed your Lomi Lomi Massage by the Ocean, and that our massage therapist made your feel relaxed and at ease. Mahalo for taking the time to share your experience, and we look forward to your return. A Hui Hou, Stephanie T The Spa at Black Rock
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What a great experience. I did an 80 min massage with Ginger and it was exceptional. The massage was in an outdoor enclosed lanai which was soothing. A variety of techniques were used including hot stones and hot towels. My areas of concern were addressed and I am one happy camper. Will definitely be back. …
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Date of experience: January 2020
2 Helpful votes
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Response from KSCManagement, Public Relations Manager at The Spa at Black Rock
Responded Jan 23, 2020
Aloha lindseyj946, Thank you for choosing the Spa At Black Rock for your 80 minute massage! The description of your experience even sounds relaxing, and we thank you for taking the time to share it. We are happy that your areas of concerns were addressed by our massage therapist Ginger, and we look forward to your return. A Hui Hou, Stephanie T The Spa At Black Rock
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I enjoyed my massage at the Spa at Black Rock. I had a choice between an outdoor cabana massage or an indoor treatment. I chose the indoor massage, because I wanted privacy and serenity. Ellen was an excellent masseuse and was friendly and attentive.
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Date of experience: August 2019
2 Helpful votes
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Response from KSCManagement, Public Relations Manager at The Spa at Black Rock
Responded Sep 7, 2019
Aloha, Thank you for choosing The Spa At Black Rock for your Spa! We are happy to hear that you had such an excellent massage, and that you felt relaxed with help from our experienced massage therapist Ellen. We look forward to your return, and thank you for your review. A Hui Hou, Stephanie T The Spa At Black Rock
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I am use to resort spas having a little something extra. Most that I have went to have you change into your robe and have a steamroom etc for you to use. This doesn't not have any extras. The massage and person doing it were both great but for spa pricing I expect extras.
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Date of experience: May 2019
1 Helpful vote
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Response from KSCManagement, Public Relations Manager at The Spa at Black Rock
Responded Jun 6, 2019
Aloha Missweim, Thank you for choosing The Spa At Black Rock for your massage. We are happy to hear that you enjoyed your massage therapist and massage experience. We appreciate your feedback as it allows us to reflect on where there are areas for continued growth so that we are able to offer our guest the best experience. Mahalo, Stephanie T The Spa At Black Rock
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