Hey Larry Jr.,
I had to edit my review to respond to you. Our experience was pretty simple as to why it was poor. We booked your excursion one month prior to our trip. You can see the screenshot I uploaded which I showed you on the beach resting on the beach chair. We booked your excursion for the price listed and agreed to of $301.56 for 3 adults, and 3 youths per the price ADVERTISED on TripAdvisor. We got through the sloth tour/snorkeling, and were resting on the beach getting ready to do the horse back riding when we were approached by you. First your Father gave us the phone w/ you on the other end. You stated that the price on TripAdvisor was listed wrong, and that we owed more money if we wanted to finish the tour. You even stated that we had done too much with the money we had already paid. I then asked you to give me time to consult w/ my spouse. You then came back, and I paid the additional $300 that you said we owed. Can you not see why this is an issue? You listing the price incorrectly on TripAdvisor a month prior to us arriving is not my problem. I would have gladly had a refund of my money if you had reached out to my at ANY POINT IN TIME 1 MONTH PRIOR TO OUR ARRIVAL. Rather, you decided to approach me 2/3 of the way in our excursion/tour, and had the gall to respond to my prior review negatively. If you can't see what you did wrong, that's unfortunate. We were at your mercy in a third world country. Can you not see that felt like extortion w/ me sitting on a beach chair relaxing? I sincerely hope you realize what you did wrong, and improve your business. We had a good time on your island, but please realize what you did wrong, and correct it. Please see the attached screenshot for my original booking/price. This issue is on you, not me.