Mayan Gateway
Mayan Gateway
5
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 1:00 PM
About
Mayan Gateway is an independently-owned travel agency based in Guatemala. We have been customizing travel plans and tours to Guatemala for our clients since 2005. Through our many years of experience, we have built an extensive database tours and trips and resources in order to offer you competitive prices for the best hotels transportation, bilingual guides, and tours.
Quetzaltenango, Guatemala
Travelers talk about
(5 reviews)
(11 reviews)
(2 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
60 reviews
Excellent
58
Very good
2
Average
0
Poor
0
Terrible
0

Alice T
Toronto, Canada3 contributions
Dec 2022
My family and I went to Guatemala over the holidays and we had a wonderful time. Eli, in particular, was fantastic - the best private guide I have ever had - knowledgeable, personable and very accommodating. Since our trip had to be suddenly shortened due to flight issues on my end, Mayan Gateway squeezed in as much as they could for the days we were there, and Eli even graciously offered to start the day even earlier so we could see as much as possible. We loved the mix of activities and how community-oriented the locals were. Mayan Gateway is very organized and responsive and I hope to go with them in the future for other trips to Central America, not just Guatemala.
Written January 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your review Alice, it was our pleasure to organize your trip. We're happy to hear you guys had a wonderful time, and if you ever come back, please don't hesitate to contact us. All the best for you and your family.
Written January 24, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cosmo B
1 contribution
Dec 2022 • Family
The experience was truly remarkable. We were able to travel all around Guatemala with excellent guides and hotels. Everything was superb. My favourite experience was the jungle of Tikal where our guide Wilson was very helpful. Our driver, Manuel, was extremely funny and rapid choosing the best routes. A top experience which I highly recommend.
Written January 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your review Cosmo! We're happy to hear that you had a good experience. Our best wishes for you and your family.
Written January 5, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

wewhynot
Salisbury, NC997 contributions
Dec 2022
I contacted the agency to help with a tour of Guatemala. The company created a 5-day tour of Guatemala that included visits and stays in Lake Atitlan and Flores Island. They organized a trip to 3 of the towns around the lake, the Mayan ruins of Ixmiche, and Antigua. They also organized two tours in the Flores Island region to the Yaxha ruins and Tikal.

Overall, everything went fairly well. Unfortunately, airline delays and traffic problems impacted the trip, but can't hold that against the company.

My tour was completely private, so was able to have a fair amount of say over the individual tours.

Am likely to consider them in the future for additional tours in the region.
Written December 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Wyndham, Thank you for your review, it was our pleasure to organize your trip. We hope you have the chance to come back in the future. Sending the best to you from all of us.
Written January 2, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Yvette Liu
Taichung, Taiwan2 contributions
Oct 2022 • Friends
Awesome trip! We have great time in Guatemala, everything was good than expected, including the amazing volcano hiking.
Written December 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review Yvette! It was a pleasure to plan your trip. All the best from all of us.
Written December 15, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Aravind P
Zurich, Switzerland60 contributions
Nov 2022
Right from the organization to on-ground execution of the plan, Mayan Getaway showed flawless efficiency and flexibility. Josue and Elias worked-out the plan and my personal guide for the whole trip, Eli did that wonderful job of showing me all of those marvelous places per plan and managed with great flair, friendliness and support. I had some sweet inter-cultural conversations with Eli, and certainly enjoyed vegetarian food at multiple "local Comedor". Overall, Mayan Getaway have now given me an experience in Guatemala to remember for life. My trip covered many aspects of typical Guatemalan landscapes to historical cities. However, I was truely enriched by the small encounters with the lovely people of this country that made the whole combination more memorable.
The birding was fine, but this is probably a factor of luck as in any location. The organization of hikes were wonderful, at times also accompanied by a local guide. The choice of some of the best hotels with historical architecture was well done.
Overall, I would highly recommend this company for a hassle-free, secure and well-organized trip in Guatemala (or Central America too)
Written December 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your kind review Aravind! It was a pleasure to plan your trip through Guatemala and to show you part of our Mayan Culture and heritage. If you ever come back, please don't hesitate to contact us. All the best from all of us.
Written December 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Omri
Washington DC, DC1 contribution
Oct 2022 • Solo
I had just a few days, post work trip, to spend in the country. Didn't have time to plan. Mayan Gateways planned the perfect trip for me, covering as much as possible without compromising high quality service,and combining a healthy mix of activities and relaxation. And and in short notice! Moreover, they remained in touch even right after the trip ended to make sure (and help) I got where I needed to be. They provided excellent guides in Tikal and Lake Atitlan. Professional, super attentive and informative. High quality end to end. Could not be happier with choosing these guys. Highly recommended.
Written October 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review Omri! It was a pleasure to plan your trip, and we're delighted to hear that you enjoyed it. If you ever come back, please don't hesitate to contact us. Warm regards
Written October 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JaimeyWB
Matagalpa, Nicaragua13 contributions
May 2022
I can't say enough good things about Mayan Gateway. We recently relocated from Nicaragua to Oaxaca Mexico. My partner made the move via airplane(s), but it was necessary for me to travel by land, to be able to bring our German Shepherd, Hugo, to the new home in Oaxaca (1700km distance).

Josue, Elias, and the Mayan Gateway team made the travel so smooth and worry-free. They took care of lining up vans and drivers in each country. All of the drivers were professional and kind, with impeccable vehicles that had plenty of room for me, Hugo, and luggage. They were fantastic with Hugo and so helpful at each of the border crossings we had to make. They connected me with all of the drivers in a central WhatsApp group before I departed.

Mayan Gateway found pet-friendly accomodations in each country where we had overnight stays (El Salvador, Guatemala, Mexico) and were just generally very responsive and generous. They helped make the whole trip so smooth. We would enthusiastically recommend Mayan Gateway for all of your Centro America/Mexico travel and transport needs! <3
Written August 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for your review, Jaimey! We appreciate it very much, and it was a pleasure to assist you. We wish you all the best.
Written August 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Koen V
2 contributions
Jul 2022
To start, the preparation of our trip by our local travel agent together with MayanGateway was personal and tailored to our needs. A few days prior to our trip, a WhatsApp group was created by them as a communication tool throughout the trip. At the right times guides and drivers were added to the group, information was shared and questions answered. Everyone in the organization spoke English fluently. Elias and Josue (to our understanding the owners) managed everything perfectly and were very responsive. In all of our travels, we have never had an agency so committed!

During the trip 3 guides/drivers joined us. Eli Ramirez was our guide and driver for the first 8 days in the Guatemala Highlands. He was just perfect: so much to tell, passionate and involved, arranged everything for us so we didn’t have to worry about a thing, took us to local restaurants to taste local (but safe) food, joined us on local markets to let us taste all different kinds of fruits, etc… Eli showed us the ins and outs of the Guatemalan culture, history and kitchen. A big asset to our trip and a great recommendation for whoever travels in the highlands. The same can be said of Ricky Castellano, but then for the El Mirador jungle trek in the lowlands. Initially he was to be our Spanish-English translator but ended up being our guide for the whole 5 day trip. We couldn’t have been happier! Wonderful guide, full of passion, very knowledgeable on our trek through the jungle, and always answered all our questions. We had lots of laughs, learned a lot, and lost our hearts to him.

MayanGateway has created a perfect travel program for us. A mix of adventure and relaxation, culture and nature, history and present day, activity and leisure, visiting local areas and crossing the country, … On our 18 days we were submerged in nature, culture and history of Guatemala. The intense days were followed with relaxing hotels in the perfect sequence. All of the accommodations were carefully chosen to stay out of mass-tourism and we loved them all.

In short, we enjoyed every second. Thanks big time to the MayanGateway team! Definitely recommend them!
Written August 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for your kind review Koen! It was such a pleasure for us to organize your trip. It’s great to hear that you enjoyed every second. Warm regards from all of us.
Written August 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bryan H
2 contributions
Aug 2022 • Family
Mayan Gateway did a wonderful job putting together a tour for us to Antigua and then on to Lake Atitlan. The hotels and restaurants were excellent and safe. Eli our tour guide was amazing and knew all the places to go and shared so much of the history of Guatemala!

Highly recommend!
Written August 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review Bryan. It was a pleasure for us.
Written August 9, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Robyn P
Utah3 contributions
Aug 2022 • Family
Mayan Gateway was used for our youth group on a humanitarian project. They provided the best tour guide, Eli! He was very informative about the sites and the history of Guatemala. Eli was funny and a pleasure to be with. 💗We will definitely use them again.
Written August 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your nice review Robyn! Please, don't hesitate to contact us if you ever come back.
Written August 9, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 55

Mayan Gateway (Quetzaltenango) - All You Need to Know BEFORE You Go