Hotel Atitlan Gardens
Hotel Atitlan Gardens
4.5
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
273 reviews
Excellent
204
Very good
50
Average
13
Poor
4
Terrible
2
Timo M
Oulu, Finland6 contributions
Oct 2021 • Couples
Stayed here for three nights. Should have booked more. The hotel itself with all the details in that amazing garden takes at least a day to explore and admire. The staff was very friendly, food okay, hotel cosy with excellent location.
The lake, it’s villages and volcanos offer so much to do and explore. There’s a very nice national park next to the hotel.
Lake itself might survive, if the people learn to take care of the wastewater. And it seems there’s some actions taken and hope exists.
Would have been better, if the two monster hotels pretty close to this hotel would not have been built there, but this is Guatemala.
The lake, it’s villages and volcanos offer so much to do and explore. There’s a very nice national park next to the hotel.
Lake itself might survive, if the people learn to take care of the wastewater. And it seems there’s some actions taken and hope exists.
Would have been better, if the two monster hotels pretty close to this hotel would not have been built there, but this is Guatemala.
Written October 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vmimartins
Guimaraes, Portugal1,536 contributions
Aug 2017 • Family
The Hotel Atitlan Gardens and the view to the lake is what makes this hotel special and different from the other nearby.
The gardens are beautiful
The gardens are beautiful
Written September 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tomasote
Antwerp, Belgium15 contributions
We passed our 2 week Easter holidays in Guatemala with our five year old son & seven year old daughter. This very clean hotel was one of our favorites.
We've visited this hotel together with my best guatemalian friend and his wive & their 3 kids. The view on the Atitlan lake & the volcanoes out of your room, swimming pool & dining area is probably the best around the lake. The jacuzzi is very nice but extremely hot (too hot). The colonial building & the great garden are just amazing. The kids loved to see the birds & insects in the hugh and most elegant garden.
The restaurant of this hotel was the best we experienced during our stay in Guatemala. The salades were creative and very fresh & tasty. The national cuisine was well represented. They had also a kids menu!
The double bedroom had style and was very clean. I loved the high ceiling. Only the beds were pretty narrow.
The staff was friendly & correct.
The location of the hotel out of the centre of Pana is perfect for people who are looking for peace, nature y colonial style. The butterfly garden & the canopy tour above the coffee trees & the forrest are just around the corner in the backyard. The hotel has its own boats to bring you to nearby villages. The evening before we left the hotel, a hugh group of Greek & Asian tourists arrived. We were happy to leave the hotel because the peacefull surrounding wasn't the same anymore. Due to the problematic situation of the water quality of the lake you would expect that this hotel would offer biological bathroom products or would have it's own watertreatment installation. It would perfectly fit in the total concept of the hotel and the lake would benefit from it. Hopefully they will invest in it.
We've visited this hotel together with my best guatemalian friend and his wive & their 3 kids. The view on the Atitlan lake & the volcanoes out of your room, swimming pool & dining area is probably the best around the lake. The jacuzzi is very nice but extremely hot (too hot). The colonial building & the great garden are just amazing. The kids loved to see the birds & insects in the hugh and most elegant garden.
The restaurant of this hotel was the best we experienced during our stay in Guatemala. The salades were creative and very fresh & tasty. The national cuisine was well represented. They had also a kids menu!
The double bedroom had style and was very clean. I loved the high ceiling. Only the beds were pretty narrow.
The staff was friendly & correct.
The location of the hotel out of the centre of Pana is perfect for people who are looking for peace, nature y colonial style. The butterfly garden & the canopy tour above the coffee trees & the forrest are just around the corner in the backyard. The hotel has its own boats to bring you to nearby villages. The evening before we left the hotel, a hugh group of Greek & Asian tourists arrived. We were happy to leave the hotel because the peacefull surrounding wasn't the same anymore. Due to the problematic situation of the water quality of the lake you would expect that this hotel would offer biological bathroom products or would have it's own watertreatment installation. It would perfectly fit in the total concept of the hotel and the lake would benefit from it. Hopefully they will invest in it.
Written April 21, 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hisfriend
Boca Raton, FL296 contributions
Jul 2022 • Solo
Let’s start with the obvious positives of the incredible property and grounds. The views and gardens are amazing and that is ultimately why you go here. On the other side you’d expect a lot beyond that for the very high price (especially given it is Guatemala) they charge. The service is non existent - just give you what you ask for. And even then maybe not. My room that cost $330/night (because they add a huge tax to the advertised $265/night rate) had ants crawling all over my stuff at the bathroom sink. I asked for it to be fixed and it never was. The food is mediocre and the rooms are in need of upgrades. Peeling paint on the lower part of the infinity pool and things like that say the owners are making a fortune and keeping the money instead of reinvesting it in this beautiful property. It’s time to reinvest and to bring up the service and food to match the price.
Written July 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rick C
New Braunfels, TX5 contributions
My wife and I spent 3 nights at this beautiful hotel. The grounds and the view are spectacular, however the service and noise spoiled our stay. First off I want to commend Victor at the front desk. He went above and beyond expectations assisting us when needed. Victor was the exception when it came to service. Our waiter at dinner on our 1st night did provide good service, however I was quite surprised when he asked for his tip in cash! Alberto also served us at the pool the next day, but we rarely saw him. At one point I went looking for Alberto but could not find him, so my wife placed a snack order with one of the other waiters. This seemed to offend Alberto who promptly closed our tab and again asked for a cash tip. We sat pool side for the next 30 minutes without any service what so ever so we left.
From the time we arrived and for the next 2 days we were subjected to the racket of the techno music fest taking place adjacent to the hotel. The noise was unbearable if you were at the pool or gardens and the thump, thump, thump went on until 1:00 am the 1st night and round the clock the 2nd night. After 2 sleepless nights we left the hotel for a more tranquil Panajachel. When we returned at 5:00 pm that evening the music was still pounding! We happened to run into the owner of the hotel and mentioned the noise. She said her lawyers were going to sue the land owner and we should buy a bottle of wine and stick something in our ears to help us sleep! Nothing more was offered for a horrible stay at this beautiful hotel. The owner and staff have some work ahead of them if they ever expect to become world class. I would not recommend them.
From the time we arrived and for the next 2 days we were subjected to the racket of the techno music fest taking place adjacent to the hotel. The noise was unbearable if you were at the pool or gardens and the thump, thump, thump went on until 1:00 am the 1st night and round the clock the 2nd night. After 2 sleepless nights we left the hotel for a more tranquil Panajachel. When we returned at 5:00 pm that evening the music was still pounding! We happened to run into the owner of the hotel and mentioned the noise. She said her lawyers were going to sue the land owner and we should buy a bottle of wine and stick something in our ears to help us sleep! Nothing more was offered for a horrible stay at this beautiful hotel. The owner and staff have some work ahead of them if they ever expect to become world class. I would not recommend them.
Written January 7, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ckae1012
Brooklyn, NY3 contributions
Jan 2016 • Friends
The gardens, pool & view are fantastic, and the front desk staff was extremely helpful.
On the negative side, the hotel itself is quite dated - particularly the bathrooms. I understand that a renovation is a huge undertaking, but I would think the price would at least justify complimentary water or coffee, which were not provided.
For better or worse, the hotel seems to cater to a significantly older crowd and to large groups. After 4 days in Panajachel, I didn't see anyplace else where I would rather have stayed, but for younger travelers I'd recommend branching out to other lake towns for accommodations if you're not tied to Pana.
On the negative side, the hotel itself is quite dated - particularly the bathrooms. I understand that a renovation is a huge undertaking, but I would think the price would at least justify complimentary water or coffee, which were not provided.
For better or worse, the hotel seems to cater to a significantly older crowd and to large groups. After 4 days in Panajachel, I didn't see anyplace else where I would rather have stayed, but for younger travelers I'd recommend branching out to other lake towns for accommodations if you're not tied to Pana.
Written January 31, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael B
Henderson, NV49 contributions
May 2019 • Family
unbelievable, manicured gardens. Best variety of rose gardens I have ever seen. Guacamayas on property and Toucans in a cage. Lovely!!
Written May 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ron d
Caloundra, Australia632 contributions
Feb 2018 • Friends
Described as a 'Botanic Garden' it is really a formal garden in the grounds of the Hotel Atitlan. It is absolutely gorgeous and we spent a couple of hours wandering around and occasionally getting lost. There is some degree of structure with certain areas devoted to particular plants (roses, hibiscus, azaleas, etc) but even these had other plants mixed in. Altogether, a glorious garden overlooking the lake.
The entrance price of 75Q may seem a little high until you realize that this fee can be offset against food and drink in the restaurant. So if you were planning on having lunch or dinner there, or just a few drinks, entrance to the gardens is actually free.
The entrance price of 75Q may seem a little high until you realize that this fee can be offset against food and drink in the restaurant. So if you were planning on having lunch or dinner there, or just a few drinks, entrance to the gardens is actually free.
Written March 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria_nee07
Guatemala City, Guatemala37 contributions
Dec 2017 • Family
The family enjoys the gardens, sights, the hotel is a great place to stay while in Panajachel. We love this place and always stay here.
Written December 15, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
viajera1741
Washington DC, DC226 contributions
Jul 2017 • Friends
If you are not staying at the hotel, you can tour the gardens for a small fee--or, better yet, buy a meal or refreshment in the restaurant and the access to the gardens is included. The gardens are quite extensive, meticulously kept, and the view of the lake and volcanoes is worth tht price of admission.
Written July 12, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KMDF16
El Salvador3 contributions
Nos podrían ampliar sobre los.cuartos...fotos, limpieza.
jesideleon
Guatemala City, Guatemala7 contributions
Claro con gusto, los cuartos tienen un tamaño estándar, a mi me toco mi cuarto limpio sin queja alguna respecto a ese tema, lo único que me llamo la atención fue limpieza en la parte exterior (corredores) específicamente donde están adornos colocados encima de mesas ya que tenían polvillo, el baño de mi habitación estaba limpio pero nosotros somos altos y a mi esposo y a mi nos costo bañarnos un poco por la altura que esta colocada la ducha, en cuanto a desayuno no me puedo quejar todo estaba delicioso. Las fotos ya no las tengo en mi celular, sorry, espero le sirva la información, creo que es de las mejores opciones que encontraran en Atitlan, buen viaje
karlag762017
Los Angeles, CA
Do you need to be a guest to be able to see the gardens?
Avraham B
Paphos, Cyprus67 contributions
no . you must not be a guest. there is a possibility to pay entrance fee and enjoy.
I have no idea what is the cost.
Hola! Me gustaría saber si se puede llegar a almorzar al restaurante y poder visitar los jardines si tener que reservar habitación?
Gracias!
CelsoSO
Bauru, SP629 contributions
no precisa. it's not necessary. paga con su tarjeta de credito no restaurante se quieres. pay with credit card if wants
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Claim your listingHotel Atitlan Gardens - All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about Hotel Atitlan Gardens
- Hotels near Hotel Atitlan Gardens:
- (0.13 mi) Hotel La Riviera de Atitlan
- (0.09 mi) Lake Atitlan , Guatemala apartment (panajachel ) solola ,
- (0.16 mi) Hotel Bahia Atitlan Inn
- (0.16 mi) Luxury Villas Atitlan
- (0.20 mi) Hotel Vision Azul
- Restaurants near Hotel Atitlan Gardens:
- (0.02 mi) Hotel Atitlan Restaurant
- (0.68 mi) Cafe Loco Coffee
- (0.79 mi) Crossroads Cafe
- (0.67 mi) José Pingüinos
- (0.67 mi) Deli Jasmin
Hotel Atitlan Gardens Information
Excellent Reviews | 204 |
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Very Good Reviews | 50 |
Hotel Atitlan Gardens Photos | 223 |