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UpClose Belize

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Belize City, Belize
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About UpClose Belize
Reef Snorkel - Scuba Diving - Blue Hole - Maya Temples - gorgeous Waterfalls - Caves - Jungle - Off the beaten path Adventures - it's all here waiting for you! Or give us your details and sit back and let us create a custom itinerary - at no charge and with no obligation to book! We are the Belize Adventure Experts you can trust to help you plan your best Belize tours, accommodation, and transfers.
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Julissa wrote a review May 2021
New York City, New York9 contributions15 helpful votes
By far the most unprofessional tour operator I have ever experienced while traveling. First, I had to follow-up leading up to the trip consistently. They provided the wrong information (even though I made sure to call & keep in contact) - causing us to miss the 6:30am ferry. Kris' sister said "make it to the dock by 7:00am - we made it by 6:45am. The 6:30am ferry had already left. No one greeted us at the dock - once again I had to call again and ask what's going on. Why would you suggest a WRONG time and cause us to miss the necessary ferry? To rectify things they wanted us to take the 8:30am ferry out of San Pedro and "adjust" the tour. If a client pays for a certain tour, what makes you think we will pay the same amount for a similar shorter tour? Finally after the disappointment we decided not to do the tour. I was promised a seamless refund via phone call by Kris. That wasn't true. They have made it hell to get my money refunded for a tour we did not even attend. They first begged using the Covid 19 excuse, eventually they were very nasty and harassing me via email (I have all of the emails to prove it) saying that the client needs to hold some financial liability for basically their tour guide "they booked" and that we did not ever see or even use. The guest does not need to incur ANY costs due to your mistake. Kimberlee is incredibly unprofessional. Avoid this company at all costs - Kimberlee and Kris are a joke. It wasn't a "no show" as they want to claim. We were there, on the dock, late due to their wrong information given. Any other tour operator would agree the miscommunication that happened and refund the client accordingly. These people are scammers and will bait and switch you at the last minute, aside from the terrible follow-up and communication.
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Date of experience: May 2021
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Brooke B wrote a review May 2021
1 contribution
We had an amazing experience at the ATM with the knowledgeable Danny as our guide. He knew the place inside and out and his passion for the place rang true. Props to Joey too for being a great and friendly driver! I would definitely recommend this tour! Thanks!
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Date of experience: May 2021
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Emily B wrote a review May 2021
Goshen, Kentucky1 contribution
During our recent travels to Belize, we were fortunate to discover Up Close Belize through the hotel we stayed at on our first night. We had a positively wonderful time on the Cave Tubing, Zipline, and Altun Ha Temple tour with our guide, Joel. He was incredibly knowledgeable about the areas we traveled to as part of the tour as well as the many other Belize-related questions we asked him. He was a delight to spend the day with and learn from. Because we had such a positive experience with Joel, we booked our snorkeling trip (to Shark Ray Alley and Hol Chan on Ambergris Caye) as well as the Actun Tunichil Muknal (ATM Cave) with Up Close Belize also. Our guide for the ATM Cave, Auner) was also fantastic. Overall, we were very pleased with the quality of the tours, tour guides, and communication with the company. We would highly recommend exploring Belize with the exceptional guides of Up Close Belize!
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Date of experience: March 2021
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Carrie R wrote a review May 2021
Chesterfield, Missouri5 contributions4 helpful votes
Me and my friend did a scuba reef trip from Belize city - we went to princess palace reef and J&R wall reef- it was amazing. Enough said- basically an entire tour to ourselves and Karin was able to remind us the basic scuba dive language (neither of us have dived in 5+ years). Let me tell you the sites were unreal! And we also used UpClose for a lamanai tour - this was amazing in itself because it included nearly an hour of boat ride to get to the ruins, which were the most well preserved ruins I’ve ever seen. The boat cruise included manatees, crocodiles, abundance of birds, and a thorough history of mennonites. Loved every bit of it :)
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Date of experience: May 2021
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James C wrote a review May 2021
Tucson, Arizona101 contributions14 helpful votes
Great experience with a very knowledgeable guide. The kayaking was spectacular and the ruins were made alive by the history shared by our guide. Definitely recommend
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Date of experience: May 2021
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