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About Belize Jungle Trek
BELIZE JUNGLE TREK is an adventure company that offers Tours from Belize City Cruise Port. Belize Jungle Trek is a licensed Travel Agency in Belize. We use only licensed Tour Guides and Experienced Drivers.
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Belize Jungle Trek
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106Reviews2Q&A
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Jhon Q wrote a review Sep 2019
11 contributions2 helpful votes
Went to Belize with my wife in January for a couples getaway. We used the services from Jungle Trek. They were great, very punctual, very polite. We felt very comfortable with them from the start and they arranged everything that had to do with the tours we wanted to do. We stayed in San Pedro and they Picked us up and dropped us off at the Belize local airport every time and made sure we were on a plane before they left. 100% satisfied, thank you for everything.
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Date of experience: January 2019
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Response from belizejungletrek, Owner at Belize Jungle Trek
Responded Sep 18, 2019
Thanks for taking the time out of your busy schedule to write us a review. I really appreciate it. Thank you. Jovan
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Nathaniel R wrote a review Sep 2019
1 contribution
We had an adventure filled day while in Belize. We wanted to see the Mayan ruins and explore the cave. We had lots of fun at Xunantunich Mayan Ruins. We climb the temples and saw lots of howler monkeys. The cave was fun too. The formations were beautiful and the water was cool and refreshing. Our guide Jovan was fun and gave us an educational tour.
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Date of experience: August 2019
2 Helpful votes
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Response from belizejungletrek, Owner at Belize Jungle Trek
Responded Sep 6, 2019
Thank you for you review. It means a lot to us. We are glad to know you had fun on our tour. Belize Jungle Trek is committed to ensure a fun fulfilling experience to customers on our tours. Your review helps us identify where our strength are so we can continue our good work.
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Sean M wrote a review Aug 2019
1 contribution
We had nothing booked and heard great things about Belize. We met these guys at the port in Belize city and decided to take the tubing excursion. It was 17 of us and they provided 2 vans to accommodate our group. The drive wasn't long and the trek to the cave was about half hour. Biggs made sure our tubes were sent up the path to the cave entrance while Raheem and Rick thought us about plants and their uses. The water was refreshing and the cave was majestic. Our guides were the best. Very energetic and gave us a fun and education tour. Not bad for a day off the ship. Thanks guys. I will send you that American flag. Look out for it in the mail. Highly recommended.
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Date of experience: August 2019
1 Helpful vote
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Response from belizejungletrek, Owner at Belize Jungle Trek
Responded Sep 6, 2019
Thank you for your time to leave us a review. We always recommend booking off the ship instead of through the ship. Belize Jungle Trek tour prices are unbeatable and we we really strive to accommodate large family groups from the cruise ship. Booking with the locals is the way to go. We keep the money here in Belize. Helping the locals is always a good choice. Thanks again for giving us a chance and for your great review. Continue to spread the word.
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Rbland wrote a review Jun 2019
3 contributions2 helpful votes
We were scheduled for an atm tour on Tuesday June 11 2019. No one showed up. I received an email from jovan saying there was an accident in the cave and would be refunded immediately. All lies! I have contacted the Belize tourism association and filed a complaint. I learned his tourism license is not valid. I have contacted payoneer and Mastercard fraud division.
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Date of experience: June 2019
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Response from belizejungletrek, Owner at Belize Jungle Trek
Responded Oct 8, 2019
Hello from Belize Jungle Trek: Thank you for your review. However, after researching in my records I can not find your name or booking. Please contact me by email with more information. TripAdvisor have been so kind to have removed suspicious fake reviews that didn't meet guidelines and that was poisoning potential customers from booking with us. We do not accept cash before tour date. Customers pay by credit card. Any tour that we cancelled due to weather or any other reasons, our customers gets a full refund. Credit card is the safest way to pay. We are not a Scammer like you say. We are part TripAdvisor Experiences/Viator. To have TripAdvisor sell your tours, you go through screening process. In fact our hundreds of five star reviews says it all. There is no way our potential customers will fall for this allegations.
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teri wrote a review Jun 2019
13 contributions2 helpful votes
Do not use this company! I booked with them ahead of time to insure my husband and I would get to do the ATM cave on pur vacation. We were scheduled for a Tuesday. The night before the owner Jovan asked if we could get bumped to the next day due to tours being heavy in the cave. We agreed to go on Wednesday the next day. We were up early as directed and waiting in the Lobby of our resort at 6:15. No one ever showed up to get us or called. We rushed to the airport hoping to make the flight thinking the person just forgot us.we missed the flight but found out we weren't even scheduled on the flight. I tried calling and emailing with no response....finally at 5:30 the owner emailed saying there had been a couple people injured in the cave a few days before and they were being investigated and can't do tours. I was told my money was being refunded but as if now I haven't been told how it when. I contacted another tour company and they haven't heard of any accidents. I am not getting any info from this company and I believe they are lying. Very unprofessional and ruined part of my vacation. DO NOT USE THEM!!!!
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Date of experience: June 2019
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Response from belizejungletrek, Owner at Belize Jungle Trek
Responded Oct 8, 2019
Hello from Belize Jungle Trek: Thank you for your review. However, after researching in my records I can not find your name or booking. Please contact me by email with more information. TripAdvisor have been so kind to have removed suspicious fake reviews that didn't meet guidelines and that was poisoning potential customers from booking with us. We do not accept cash before tour date. Customers pay by credit card. Any tour that we cancelled due to weather or any other reasons, our customers gets a full refund. Credit card is the safest way to pay. We are not a Scammer like you say. We are part TripAdvisor Experiences/Viator. To have TripAdvisor sell your tours, you go through screening process. In fact our hundreds of five star reviews says it all. There is no way our potential customers will fall for this allegations.
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