AQ Belize Car Rental
AQ Belize Car Rental
4
8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 5:00 PM
About
Discover the top car rental option in Belize offering unbeatable rates starting at just $37 USD! With four convenient locations, we provide unparalleled service and a diverse fleet of over 200 vehicles to suit every travel need. Our experienced team ensures the safest and most enjoyable driving experience, backed by 24-hour roadside assistance. Let AQ Belize Car Rental be your trusted companion on your Belizean adventure!
Duration: More than 3 hours
Suggest edits to improve what we show.
Improve this listingWhat is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience nearby attractions
The area
Address
Reach out directly
Best nearby
Restaurants
8 within 3 miles
See what travelers are saying
- FarAway498097091211 contributionDecent car but with hidden extras.We rented a car with AQ for 3 days while visiting Belize. The booking system was easy and the staff were very helpful over email. The car was fairly priced and ran well so no complaints there. The issue to watch out for is the added insurance. It says ‘optional’ on the website but when we arrived at the office they said it was required for all rental less than 3 days. This information was not on the email sent to us, which also labelled it as ‘optional’. These additions summed over 100 USD to our rental which was out of our budget. After a while discussing it they offered to knock off about 70 USD which we had to accept. For comparison we just hired a 4x4 for 1 day in San Ignacio with all insurance included. Also, all information on the internet states that rentals in Belize should come with all required insurance included. Lastly, don’t pay them 30 USD for a taxi into town. You can get a bus right across the street for 1 USD per person.Visited February 2024Traveled as a coupleWritten February 18, 2024
- Sherpa168495902261 contributionBelize and Guatemala tripThey were awesome and very helpful. The process was simple and they assisted with my travel plans to Guatemala by explaining the border crossing and what i needed. I would highly recommend them when renting in Belize. The car we rented for the week ran and performed perfectly for being a few years old. The people in the office and on the phone were very polite and it was a pleasure doing business with them.Visited January 2024Traveled as a coupleWritten February 18, 2024
- Patrick T3 contributionsGreat experience!Rented from AQ for 3 days and it was a great experience. The customer service was excellent! Everything was quick and easy. We got a decent vehicle (Chevy Equinox) at a good price. I would have no problems booking with them again on a future trip. On a side note, I would question some of the complaints in some of the other reviews. I saw that insurance was required for rentals less than 3 days-- not sure why others didn't see that. Not sure if some of these people have ever rented a car in a foreign country. I travel extremely cheap, but realize if I am in a foreign country I don't want to be worried if I get into an accident. Amazing that some of these people will spend $300+ per night on a hotel room, but complain about being covered for their rental car.Visited February 2024Traveled with friendsWritten February 22, 2024
- Donna MLake Forest, California49 contributionsWouldnt hesitate to use again. Great car and great employees.Very honest and friendly. Great experience. Great prices. Would like to mention Samantha at the Belize Airport. She is a great employee. All of them were really. I was at 3 different locations and they were all wonderful. I was a solo female traveler and needed to feel safe in the car I was driving and they made that happen. Just FYI, Belize is very easy to drive in.Visited December 2024Traveled soloWritten December 20, 2024
- John F. C.Toronto, Canada66 contributionsVery good car rental experience from start to finishReally good service from start to finish. I had read many prior reviews and was concerned about some of the very bad reviews. For us, it was a fast check in although far too many signatures required to complete the paperwork. At least the staff were very pleasant. Reasonably good car (a Chev) Only problem was the driver's side visor which flopped down. No issues at all when turning it in and this company is well priced when compared with the competition. I would not hesitate to use them again.Visited January 2025Traveled with familyWritten January 10, 2025
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
457 reviews
Excellent
270
Very good
61
Average
19
Poor
22
Terrible
85
Emmanuel
2 contributions
Jan 2023
I would give Aq Belize rental a 5-star review. I don't have the words to begin to express my gratitude to Nissa and her staff. after a very long/complicated travels which got even more complicated once landed in Belize (b/c bank block our cards and would not process any transactions). My sister's 40th was possible and made memorable all thanks to Nissa who patiently spent several hours exploring all possible options that were available for us to get a vehicle to get us to our destinations (which was an awiated 4 hours drive). Throughout the process, her patience, concern, compassion, and positivism made all complications less worrisome. Thanks to Nissa and her staff i will definitely be returning to Belize a lot more and keep my business w/ Aq
would Highly recommend
would Highly recommend
Written January 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good day thank you for such a positive review. We are super glad and proud that our staff was able to assist you and make your visit a positive one and you were able to attend to your family function! We pride ourselves by having a strong and friendly team that will work to ensure the best service possible to all our customers. We look forward to serving you on your next visit and thank you again for your review.
Written January 30, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tonyaq007@gmail.com
Cocoa Beach, FL9 contributions
Jul 2023 • Family
First we rented a car from Aq belize car rental for few days we found them on line great company they have an airport location. they told us about all the services they offer from Shuttle service driver for hire 4 locations in Belize great customer service way too many vehicles to chose from great fleet. after we return the rental i decide to use there shuttle service driver so helpful they allow you to chose the car you like driver very informative locations restaurant rest stop bathroom stops for the kids. I highly recommend. Thank you AQ for great experience
Written July 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your very nice review. As a team we work hard to make our customers rental experience a very good one. We are happy our staff was helpful and informative to you. Its not only about offering great rentals and cheap car rental prices but also we make sure our customer service is the best! We thank you again and look forward to be able to serve you on your next visit to the beautiful Jewel of Belize!
Written August 4, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris Addison
1 contribution
Oct 2022
I been renting vehicles from A&Q car rentals for 8 plus years now, each time we have rent from them has been excellent service and answer every question we had. The vehicles have been in great shape, this last year 2022 we were involved in an accident which wasn't our fault, and my wife had passed away from this accident. It was a very scary time for me in another country and still trying to cover from this. From the time of the accident A&Q team was calling to see if there was anything they could help, Miss Ondina she was reaching out 2 or more times a day to see if there were anything they could help with, They even were going to bring me another rental car if i would need it. Its been about 6 weeks now, I needed help with insurance paperwork here in the USA and there are still helping me to get back to what ever is normal. My experience with A&Q car rental has been the best experience in the worst circumstances in my life, I highly recommend them for a rental car company.
Chris
Chris
Written November 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to share this 5-star review. Our team take so much pride with providing our customers with the best customer service we can offer, was our pleasure assisting you to accommodate your need while traveling in Belize. We Will be looking forward to once again serving you in the near future. Once again thank you!
Written December 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Melissa B
1 contribution
Sep 2024 • Friends
DO NOT RECOMMEND.
We went to this car rental place and the first thing they told us was “we don’t have a car in your price range” We never gave them a price or anything. We asked them what cars they have and that was their first response.
We then booked online and talk to a nice guy named Gareth. He helped us as much as he can but upon arriving to the place again, they were very rude and racist. Apparently they only want to rent to tourists??? As a belizean, I do not recommend this car rental. Poor customer service in person and they are not welcoming
We went to this car rental place and the first thing they told us was “we don’t have a car in your price range” We never gave them a price or anything. We asked them what cars they have and that was their first response.
We then booked online and talk to a nice guy named Gareth. He helped us as much as he can but upon arriving to the place again, they were very rude and racist. Apparently they only want to rent to tourists??? As a belizean, I do not recommend this car rental. Poor customer service in person and they are not welcoming
Written September 20, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clifford Wessot
Clifton Park, NY7 contributions
Jan 2022
This was our first visit and we planned to see as much of Belize as possible. After explaining our itinerary to the agent at the desk, we were not informed that the Kia Soul we chose was listed by them “for pavement only” nor were we told of the many dirt roads that exist throughout the country. While traveling up near Corozal, one of the tires had a major blow out. When we called for help, we were unsympathetically told “You have a spare, don’t you?” Well change it.” The spare was a donut, so we were instructed to drive 85 miles back to Belize City for a proper repair. Upon returning to Belize City, we stated our concerns with the car and requested a new vehicle. This was accommodated but at an additional cost. We were dumbfounded that there was no concern for our wellbeing or consideration for our inconvenience. We were told if we didn’t like it, we could write to management and see if THEY would do anything for us. We would have walked out then and rented from another company but, as part of the signed agreement, there would be NO REFUND of money in the event we returned the car early. The second car we rented had muffler problems. Between the poor condition of the vehicles and the callous customer service, we recommend you choose another car rental agency.
Written February 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to provide us with your feedback. I'm sorry to hear about your difficulties you experienced with us. Customers satisfaction is our #1 priority. We try our best to ensure that our website is user friendly and we update accordingly as we do have some of our rentals that are only for “PAVED ROADS” as stated on our website. Unfortunately, the conditions of the roads throughout Belize can be terrible especially during rainy weather, hence, we ensure that all of our vehicles are fully equipped with spare tire and the tools needed to change the tire in the event our customers experience a flat/blow out due to the road conditions. We do offer 24hrs roadside assistance and we are always more than happy to assist our customers when needed. We value each and every one of our customers safety and well being and we treat them with the utmost respect. We do hope that on your next visit to our beautiful Jewel Belize, we will be able to provide you with a better rental that meets your standards, and that is ideal for your intended destination, and provides you with maximum comfort.
Written March 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ema_il_viaggiatore
Milan, Italy182 contributions
Aug 2023 • Friends
I cannot recommend renting from AQ Belize. I encountered several significant issues:
Lack of Transparent Pricing: As is often the case in Belize, the advertised prices were misleading. There were hidden costs that were not disclosed upfront. Despite renting a car for $37/day, the real final all-inclusive cost amounted to $42/day.
High-Pressure Sales Tactics: I was subjected to persistent pressure to purchase costly additional insurance and to upgrade from a 2WD to a 4WD vehicle, both of which turned out to be unnecessary in my experience.I want to emphasize that I did not purchase any of these useless extras.
Technical Problems: The car I rented had technical issues, with the battery failing twice. This was not only inconvenient but also potentially dangerous, as I had to seek help from another driver to restart the vehicle in the evening, in a remote location. As a result of these issues, I couldn't use the car for an entire day. Despite the considerable inconvenience and the fact that I wasted time and fuel returning the car to their office for the necessary reparation, I received no reimbursement for the lost day.
Having rented cars from various providers over the years, I can confidently say that these three issues place AQ Belize at the bottom of my list in terms of rental companies.
Lack of Transparent Pricing: As is often the case in Belize, the advertised prices were misleading. There were hidden costs that were not disclosed upfront. Despite renting a car for $37/day, the real final all-inclusive cost amounted to $42/day.
High-Pressure Sales Tactics: I was subjected to persistent pressure to purchase costly additional insurance and to upgrade from a 2WD to a 4WD vehicle, both of which turned out to be unnecessary in my experience.I want to emphasize that I did not purchase any of these useless extras.
Technical Problems: The car I rented had technical issues, with the battery failing twice. This was not only inconvenient but also potentially dangerous, as I had to seek help from another driver to restart the vehicle in the evening, in a remote location. As a result of these issues, I couldn't use the car for an entire day. Despite the considerable inconvenience and the fact that I wasted time and fuel returning the car to their office for the necessary reparation, I received no reimbursement for the lost day.
Having rented cars from various providers over the years, I can confidently say that these three issues place AQ Belize at the bottom of my list in terms of rental companies.
Written September 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A pleasant Good Morning Emmanuel,
We value and thank you for your feedback. This will help us to improve our services to our valued customers. Our customer’s safety and satisfaction are our #1 priority. When booking online, a detailed breakdown of your rental cost is listed, our cheapest rate USD$37 is our base rate and does not include insurances and taxes. Our protection coverages that we offer to our customers are optional and not forced, we want our customers to drive with a peace of mind knowing that they are fully covered. We do have 2WD and 4WD to suit the travelling needs of our customer depending on their destination. We do try our best to find the best suitable rental depending on our customer's need. Our rentals are serviced and maintained on a regular basis and issues may arise beyond our control; hence we have a 24/7 road side service to assist our customers in cases of emergencies. We are here for you 24/7. Our sincere apologies for any inconveniences you may have encountered with our rental and we do hope that you give us a 2nd chance to make it up to you. We do not want this bad experience you had with us cost us to loose you our valued customer. We thank you for your business and we do look forward to serving you once again in the near future. Thank you .
Written September 9, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karly B
1 contribution
Jul 2022 • Family
Second time getting a car through this company. First time they did not put the adjusted return time on the paperwork so they tried charging us extra at drop off this time. We booked online because it was about half the price and when we go to pick it up they are giving us issues with our online reservation. Not impressed at all in any way. will not be trying them a third time.
Written July 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would like to say thank you for your review, your feedback is important to us to better serve our valued customers. We’re sorry to hear you’ve had such a frustrating experience with us. Our website is user friendly and very detailed when it comes to booking and pricing, we honor our customers reservation based on the rental our customers booked on our website. Once again, my humble apologies for the inconvenience and I do hope that you give us another opportunity to better serve you. Warmest Regards.
Written November 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ann B
Victoria, Canada29 contributions
Dec 2023 • Family
We are a family of 6 (2 adults, 3 teens and 1 tween. We rented a Ford Expedition from AQ Belize from Dec 23-28/23. The staff are all wonderful and friendly. Unfortunately, the vehicle was another story. Our Ford Expedition rental was not in good or even what I could say was fair mechanical condition. One door only opened from the outside. The vent coverings were all broken and after about 45 min to an hour of driving, steam or smoke (not sure which because we turned it off immediately) started coming out of the vents. The transmission in the car struggled at the best of times to switch between gears. The windows became covered in condensation (on the outside of the vehicle) during night drives and we could not get rid of it no matter what we did. We needed to large vehicle because we are a large family. Other family members rented a Pathfinder from AQ and did not fair any better. Perhaps their smaller vehicles are better maintained. If you need a larger vehicle I would suggest looking elsewhere. It ended up causing much anxiety for me, especially while trying to drive at night.
Written December 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodolfo G
Guatemala City, Guatemala2 contributions
May 2022
Great service from the staff at the office. I got an email prior to arriving asking about my needs and confirming the rental.
When I made the reservation it did not say that for a rental of 1 day, you needed to purchase more insurance than the CDW I had selected and ended up paying a lot more than what I had seen on the webpage.
The car was old, in poor condition, the check engine light was on since the moment I received it and was told that it would be that way all the time.
It came with an old and dirty rug over the dashboard, the seatbelt had cuts in several places, made all types of noises and it shimmed when braking and I can´t even describe the gas consumption of the car.
When I made the reservation it did not say that for a rental of 1 day, you needed to purchase more insurance than the CDW I had selected and ended up paying a lot more than what I had seen on the webpage.
The car was old, in poor condition, the check engine light was on since the moment I received it and was told that it would be that way all the time.
It came with an old and dirty rug over the dashboard, the seatbelt had cuts in several places, made all types of noises and it shimmed when braking and I can´t even describe the gas consumption of the car.
Written June 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We thank you for your honest review. We apologize if their was miscommunication when making reservation and for the unfortunate experience you encountered. Here at AQ Belize Car Rental, we pride ourselves with our excellent customer service. Customer’s satisfaction and safety is our #1 priority. We hope you would offer us another opportunity to be of good service to you!
Written June 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hhhid
Holland, MI66 contributions
May 2024 • Friends
Worst Experience with Car Rental ever! beware! May 2024 I rented a Jeep Wrangler 4x4 with Aq in Belize. Arrived at airport to sign paperwork, add the required insurance. Was notified after paid the return spot I paid for was no longer there and would have to return further away. Went to get the car and they had a Chevy Equinox Awd for me. They did not inform me they were switching vehicles when I signed paperwork and final payment. I stated I ordered a Jeep 4x4 and needed a 4x4 as i know roads are rough. The ensured me the Chevy was “comparable” and would cover any road damages. They also tried to sell me someone else’s rental a Jeep awd sedan for $60/more per day. I declined and took the Chevy as only vehicle available. After 3 days the brakes Failed going down a bumpy gravel road and I crashed. I was in the mountains and not near any service or people. When I got rescued into town and had a local call the car company, they did not ask if we were ok. Nor did they have anyone to assist me with getting to my next location or a safe place. I requested paperwork and information for the crash and received no reply. They just keep charging my credit card for random amounts. Car renters in Belize Beware!!
Written May 29, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Does anyone have a number for the office that works? We have been trying to call the number on their website 501 222 5122 the last two days and it has been busy every time. We also sent an email yesterday morning but have not heard back. We are trying to extend our rental by a day.
Written December 31, 2018
Does anyone have a number for the office that works? We have been trying to call the number on their website 501 222 5122 the last two days and it has been busy every time. We also sent an email yesterday morning but have not heard back. We are trying to extend our rental by a day.
Written December 31, 2018
chandlera2324
Philadelphia, Pennsylvania
So does AQ give you a cell phone with a belize phone number that can only call within the country? Or do they give you a phone that can call outside the US? And is it actually free?
Written July 5, 2018
They give you a phone for emergency purposes. It's a law in Belize that they do this. It comes with a limited amount of "free" time on it.
Written November 9, 2018
do you have any discounts for a week long rental in april
Written March 28, 2017
They have weekly rates, they will try and work with your budget, it won't be a new model but it will get you to your destination. Rates are cheaper for longer periods
Written March 30, 2017
do you have any discounts for a weekly rental in april
Written March 28, 2017
just do visit our website for Placencia car rental or aqauto rentals for best prices.surely u will like it
regards
Branch manager
saleem
Written March 29, 2017
how much would a one-way rental cost from belize city to placencia
Written March 25, 2017
Hi, you can get a free quote online (just click the placencia dropoff) in the extra section of "book now. Or leave your contact here aND an agent will call or email you directly. Hope this helps!:)
Written March 25, 2017
Send them an email or message from their website. They are very responsive and will walk you through the process.
Written July 25, 2016
Hi I am traveling to Belize at the end of may when you rent the car did you have to buy insurance at the counter in Belize ? if so how much did you pay and/or do they give you different choices like they do in mexico and what kind of car did you rent?
Written April 27, 2016
Hello,we do have our website ,so I would suggest go online and reserve the desired vehicle with travelling dates.please visit our website aq auto rentals or Placencia car rental.we will be glad to serve you.
Saleem
branch manager
Placencia car rentals
Written March 27, 2017
Showing results 1-9 of 9
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing