Carts Belize

Carts Belize, San Pedro: Address, Phone Number, Carts Belize Reviews: 5/5

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5.0
51 reviews
Excellent
45
Very good
3
Average
1
Poor
1
Terrible
1

Getaway768470
34 contributions
Good value - until the tack on charges later
Dec 2019
We needed a cart for the evening, so rented it for 8 hours. We picked the cart up around 4, paying cash and in full. We still had to put a credit card to secure. We returned the cart, after filling the gas tank, to Ramon's, leaving the keys at the desk (per directions from Carts Belize). After arriving home. I found additional charges on my credit card with no explanation. So beware of being charged more than quoted.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CWCjjwcampbelize2020
2 contributions
Annual JJW Camp Belize trip
Jan 2020
This was our 4th annual trip to San Pedro for the JJW Camp Belize event. We always stay at Sun Breeze and generally have rented a golf cart on a daily basis as needed. This trip there would be three couples and we decided it would be handy to have the cart available full time without the hassell of the rental process any day we needed it. So after some research and checking with Sun Breeze, we decided on Carts Belize, which has a location right next door to the hotel. Sun Breeze made the reservation for a six-seater cart and we paid the rental (reasonable rate for the week, we thought) with our Sun Breeze room/tropic air payment. When we arrived, the Carts Belize guy brought the rental documentation and key to us at the hotel and went over the attributes of the cart and terms of rental in detail. All good. Cart ran well and drove well, only thing would have been nice to have power steering, but don't think any of the carts have that. Coming back to hotel late at night, something on the axle of the driver side front wheel broke with a loud bang! Limped on and parked in the street behind the hotel. Asked the Sun Breeze desk to please contact Carts Belize about the problem (we were leaving early the next morning on a mainland excursion). When we returned the next afternoon about 5 pm, the cart was repaired, parked in front of the hotel, with the key left a the hotel desk. We thought that was excellent service! We will rent from Carts Belize again on our next trip to San Pedro!
Written January 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Linda V
Paducah, KY687 contributions
Excellent golf cart experience
Oct 2019
Excellent communication before and during our rental. Would not hesitate to rent from Carts Belize again. Our vehicle was very easy to drive and looked to be well taken care of. You cannot beat the location - literally right outside the door from the airport.
Written November 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Aardtech
Edmonton, Canada13 contributions
Friendly and Convenient
Nov 2019 • Couples
We arrived in San Pedro and walked over to the Carts Belize (right outside of the airport terminal) and rented a cart for a two week stay. Service was friendly and appreciated getting the discount. Recommend to anyone to shop around for prices as they really do vary and there are tons of businesses offering rentals. We would recommend this company as we had no issues with our cart, service was good, and pickup/drop off location could not be more convenient. And after looking at prices posted at various other locations we felt we got good value as well.
Written November 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dave H
Las Vegas, NV290 contributions
Would use again
Aug 2019
Rented from Carts Belize based on reviews on TA. The rental process was easy, efficient, and good price. Cart was sitting out front waiting for me when I arrived. Was out the door in 5 minutes. Drop off was easy, he checked the gas level, thanked me, and I was on my way. I will always rent from Carts Belize.
Written August 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

roj1281
Houston, TX377 contributions
Good golf cart rentals
Dec 2018 • Solo
Owner is very nice and will make a deal. He is hard to catch sometimes but his family will call him if you need him. No problems with the golf cart, he has 2 and 4 seaters.
Written July 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eddie J
37 contributions
Best Carts in San Pedro!
May 2019
Super easy to make reservations, great communication. They delivered the cart to our place and the return when we left took all of 30 seconds. Easy to find, literally right across the street from the airport terminal.
Written July 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CE55
Minneapolis, MN45 contributions
Love Belize, terrible service at Carts Belize
Apr 2019 • Family
We are experienced travelers to Belize and have visited many times. On this particular visit, our golf cart broke. Luckily, we were still at our hotel and not stranded out at Secret Beach. Our golf cart was replaced with one that worked.

What stands out to me is that we had a family emergency and had to cut our visit short and leave several days early. Although we rented the cart for an entire week, Carts Belize would not refund our money for the unused days. The woman on the phone was unsympathetic and unhelpful and repeatedly stated their policy. I explained that this was an emergency, but she didn't care.

If this had been Avis or Hertz and we turned in a rental car a few days early, there might be a fee, but a portion would have been refunded.

This business feels like it preys on tourists and will continue to do so until they realize that customer service is very important. I will tell all of my friends never to rent from this company.
Written May 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

NicMan1234
Tampa, FL66 contributions
Easy rental!
May 2019 • Couples
Nice people - easy rental process and we were able to leave the keys at our hotel on the day we left. No complaints!
Written May 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ian C
Canada400 contributions
Excellent Customer Service
Mar 2019 • Couples
We rented a cart from Carts Belize for two weeks this year and we were happy that we did. We were met by Robert at the ferry from Caye Caulker when called after we arrived and did the paperwork right there and were on our way! The cart was clean and ready to roll ... it worked well for a couple of days but then on our way back from Secret Beach we ran into a bit of trouble as our cart would lose power and sputter and slow down every 200 feet or so (we had lots of gas) ... we had a bit of a long journey back to town as a result but went straight to the Carts Belize office by Tropicair and they immediately apologized and gave us a new cart... no questions asked. That was customer service and the remainder of our trip we had no issues at all with our cart. While the carts do have a locking storage compartment and while we never used it we did notice one evening after dinner that it had been opened. Just be sensible as a tourist and avoid situations that put your belongings at risk. Overall excellent experience with Carts Belize and plan to rent from them again next year when we return!
Written April 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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