Well, we must say after reading this review, ( oh my) we did a bit of investigation and we have a PRETTY good idea as to who you REALLY are and the fact that you are a disgruntled business person. But, lets pretend for a moment that we are wrong and lets just go on to point out a FEW things. We will respond next to each of yours so that we can all be made aware of the complete idiocy of this situation. YOU SAID: If you dont know San Pedro well it is not easy finding this shop. NOT TRUE. This large store is located in the very CENTER of town on the busiest street and in full view of anyone walking by, biking by or driving by BUT, you already knew that. YOU SAID: If you ask a local they pretend they dont know what you are talking about!! NOT TRUE: Our locals as you call them are the friendliest people in the world and know exactly where we are located BUT you knew that too. YOU SAID: It woyld be better for Tourists if it was on Front Street not tucked away on Middle St but I get rents are much higher on Front St. NOT TRUE: We have been on Front street for three years but lucky us, we out-grew the location and needed a much bigger store but you knew that too. YOU SAID: The website says drop in and meet the owner/artisan. I go down 2 x year and drop in. Havent seen hide nor hair of owner...yet and sales girl was not knowledgeable about the Products. NOT TRUE: It is on a wonderful posting inside the store exactly what hours the owner is in fact at the shop and not in the studio making all of our wonderful products, you must have missed those TWO professionally printed posters in the store. In addition the manager ALWAYS tells people when we will be in and when we are in the studio working, in fact she calls us in the studio should someone ask her to…but we think you knew that too. As far as our manager goes, she is a wealth of knowledge in regards to all of our products, were you in the correct store? YOU SAID: Also she (owner) has a sign in book at cash desk to sign name and e.mail. I signed just 3 wks ago asking her to contact me....3 weeks and zip!! Online ordering is all by e.mail so if she is using this book only to grab peoples e.mails.?????? NOT TRUE: We NEVER….EVER have asked in our guest book or in any other form for guests email addresses because we feel that asking is in fact a bit pushy which we are not, in fact we took pictures of the inside of our guest book that clearly shows a space ONLY for name and for country but…again…you knew that too. YOUR name and country was not in the guest book as of this date but again…you know that as you never signed it. IN ADDITION, It was you in fact who when given a card when you asked for it, yelled at my manager and said is this how I contact the owner? I have to email her? You then met me a few days later and were asked to leave due to you being demanding and threatening. YOU SAID: Does she ever look at this book and how often. We say: DAILY! YOU SAID: Her Products ARE well made and visually nice. As a fellow Soapmaker from Canada I know what to look for!! WE SAY: I think otherwise. YOU SAID: My one other dislike is her logo sign. "Smelly People Wanted" it might be an Island thing but this is offputting for most people... suggests your hygiene isnt up to par so you need soap!! She might eant to re think this. WE SAY: Wow, we are so very sorry that you don't like our signage, Did you notice the beautiful blue store front window with our company name of " Belizean Breezes Soap Co" or were you only intent on the wonderful sense of humor we all have living on this beautiful island and the fact the "slogan" was born from the guests themselves………….You however didn't ask about that funny and uplifting story. YOU SAID: If you say you are going to meet the Publuc...post tines you will actually be in the shop and better train staff to know ingredients etc. WE SAY: We assume your wording of "Tines" must mean TIMES and "PUBLUC" must mean Public.. and again NOT TRUE: It is on a wonderful posting inside the store exactly what hours the owner is in fact at the shop and not in the studio making all of our wonderful products, you must have missed those TWO professionally printed posters in the store. YOU SAID: It is a very clean white tiled shop but better directional signs needed. Ie at cross Streets have a sandwich board saying where to find the shop. WE SAY: You must have missed the tow, 8 FOOT billboards on front street and the two 8 foot billboards north of town, IN ADDITION, our store is located on each and every street corner island map across the ENTIRE island and again the store is large and front and center of town, our huge window has a large logo's and we have a large sign that hangs out front, in addition, in front of the store is a large reg sandwich board sign, Im sorry you missed ALL of these signs, maps and light up signage as well. As far as placing MORE sandwich board signs on corners as you have suggested, the Town Council would never allow such signs to be placed in the flow of traffic nor in the middle of walk ways. You COULD however call them and voice your concerns to the Mayor, he's a nice gentleman. YOU SAID: Will be dropping in again Feb/17...see if any changes have been made. WE SAY: We are making no changes for you but then again..you already know that BUT, we soooo look forward to you dropping in.

Your WOW is a WOW for us too! We LOVE LOVE it when guests really enjoy their visit with us and take the time to convey it as you have! Thank-you just doesn't do it justice..THANK YOU so VERY much for your heartfelt review, we appreciate your business and hope to see you again!