Sol Spa

Sol Spa, San Pedro: Address, Phone Number, Sol Spa Reviews: 4.5/5

About
Sol Spa is a relaxing, artful space inspired by the sun, on Ambergris Caye, Belize. We are located in the center of town, just steps from the Caribbean Sea at the beautiful, Phoenix Resort. We are a full service day spa. Sol Spa caters to wedding parties and groups of all kinds. We specialize in every treatment we offer. Our massage therapists and estheticians are U.S. certified. Everyone is welcome!
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4.5
81 reviews
Excellent
67
Very good
8
Average
3
Poor
1
Terrible
2

Richard C
Orange Walk, Belize5 contributions
Best swedish
Sep 2019 • Friends
I had the swedish massage here and it was wonderfull nice pressure friendlly staff . They knew where i needwd more work with out telling them.
Written October 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

toolbuddy
Saudi Arabia88 contributions
Current review 2019
Apr 2019 • Business
We stayed at the Phoenix, wife, two daughters and myself last week in April 2019.
TripAdvisor rated the Phoenix in the top 20 resorts worldwide.

When I got ready to book I saw the spa rated as #6 on the caye which surprised me since the Resort (Spa on resort property) was rated so highly. My wife and daughters are big on ' spas'. I didn't want our stay diminished by a bad spa experience.

I contacted the General Manager. I told her of my concern. She assured me that the spa was the best on the caye. I asked why TripAdvisor rated it #6. She pointed out that the reviews were more than a year old.

I asked for some sort of guarantee. She said that if my wife and daughters were not 100% satisfied she would refund the money and take them to any other spa. I was impressed by this guarantee.

My wife and daughers said it was one of the best treatments they have had. It was relaxing and it extended past the 1hr. Both daughrers went back two days later for another treatment.

TripAdivsor has this wrong at rating this spa #6.
Written May 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fowlerp2
Spokane28 contributions
Loved my massage!
Jan 2019 • Solo
I saw Rosie yesterday for my massage. The spa is beautiful and relaxing. I loved the special touches—scented oils and warm towels. But the massage was amazing. Rosie was able to identify and work on all the knots in my back and hip. Will definitely be back and will ask for Rosie again.
Written January 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CCPlexico
Columbia, SC16 contributions
Aaaahhhhh!
Dec 2017 • Couples
We had massages the day after we wrrived at The Phoenix which helped us book our services via email prior to our trip. I also got a pedi later during our stay, it was easy to book an appointment. The spa menu is varied. The spa is calm and serene. The staff is well trained. Good service all around. So glad it was located in our hotel.
Written January 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

k s
Houston, TX4 contributions
Manicure pedicure
Jun 2017 • Solo
Went for mani/pedi appointment. Although the resort is fantastic, the spa was great disappointment. Several bottles of nail polish were dry and unusable, other colors were dated and limited in number. Service itself was acceptable, but nothing special. Be aware that everything on the resort is charged in Belize dollars, spa charges in US. I was a bit surprised at checkout. I would pass on this experience!
Written June 18, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your feedback. I'm sorry your experience was poor. I wish we would have known so we could have made it better. We love our Vinylux polish that we use. And we're phasing out the the OPI because we like the Vinylux so much. We apologize for that. The reason we put the prices in US is due to the fact that the resort lists their room prices in US. We thought it would make more sense to do that. Again, thank you for your feedback. We need it to be better.
Written June 20, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Stacey L
Mill Creek, WA17 contributions
So relaxing
Apr 2017 • Solo
Did a 90 minute massage, coconut body scrub and facial. Clean, neat, no hustle bustle, shower and jetted soaking tub. Worth the money spent there.
Written April 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

scubalatt
Lake Charles, Louisiana23 contributions
Great Spa experience
Jul 2016
My wife and I thoroughly enjoyed our massages here. Staff was pleasant and the facilities were very nice, clean and pleasant. Ask for Natasha!
Written July 19, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

beverlyd144
Redmond19 contributions
Disappointing Spa Experience
Apr 2016
Part of going to a spa is the experience. Services purchased were facial, massage, and immersion. While the services were good, the customer service was not. I guess I am a spoiled American, but if you spend over 300 dollars, I would think you get more than a do you want to water, you should have put your clothes in a basket and we need this room for the next massage so take your clothes with you to the shower, and do you feel like a new person.? No. I don't.I felt like let get her done and out of here... It has such potential but don't expect a spa experience of pampering, relaxing, and that ahh feeling.
Written April 30, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for coming into Sol Spa. I'm so sorry you felt rushed the day you came in. I'm glad the treatments themselves were nice, but I appreciate the feedback. We strive very hard to make you feel good and feel badly when we do not fully succeed. Should you find yourself in San Pedro again, we would love another try. Thanks again for your honesty. Feel free to email me directly if you'd like to discuss anything further.
Written May 3, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

98Anita
Chicago, IL16 contributions
exactly what i needed!
Jun 2015 • Couples
after spending two days active in the jungle, this was exactly what i needed to get me back into uber-relaxed beach mode! the facility is beautiful and the staff is lovely, and very professional. i had an immersion treatment, which was excellent! my skin felt amazing afterwards. the only negative was that the prices were comparable to top-Spas in the US but without the additional amenities of steam rooms or saunas. regardless, i went back for a second round of treatment (hot oil on my hair) and took my boyfriend for a massage. enjoyed those treatments too!
Written July 7, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Curiosity163792
1 contribution
Fantastic massage, poor customer service
I was referred by yoga teacher Tara from Zen Arcade to this spa for a massage. I called to make an appt and Angie from Sol Spa, asked me what I needed. I told her I had some back issues and asked about the price for 1 hr massage. I booked it and when I arrived, the masseuse Jean proceeded to give me a wonderful massage that I so much needed. She worked out my knots in my lower back and I was so grateful for her fine work. She was awesome. Once I was ready to check out Angie charged me a higher rate than what she had quoted me over the phone. For such a polished and professional looking spa I was very surprised and disappointed by this switch. Poor customer service can ruin everything!
Written May 7, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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