Caribbean Adventures

Caribbean Adventures, San Pedro: Address, Phone Number, Caribbean Adventures Reviews: 4.5/5

Caribbean Adventures
4.5
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4.5
195 reviews
Excellent
155
Very good
12
Average
6
Poor
7
Terrible
15

Casey J
16 contributions
Snorkel Hol Chan
May 2021 • Family
Manual took good care of us. He was great to communicate with me ahead of time and work out the details. We had a good snorkel at Hol Chan and they brought the sharks right to the boat at shark ray alley.
The pineapple they fed us was the best I ever had.
They picked us up 5 miles north of San Pedro and took us back. I would recommend these guys.
Snorkel gear was good as well.
Written May 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael N
Hurricane, WV4 contributions
Good and Bad Lamanai tour through Caribbean Adventures
Mar 2020
Started off bad from the get go with a 5:45 AM pickup at our San Pedro location that driver did not show up for. No contact to tell us what was happening until 1.5 hours later when driver showed up, knocked on our door and said a flat tire held her up. This from a company that rents golf carts. No other carts available? Could not borrow a cart for the 10 minute drive to the dock? Could not change a 4 lug tire in less than 1.5 hours? Needless to say, we do not believe the flat tire excuse.

This set our entire journey to Belize City back the 1.5 hours, and resulted in much less time at Lamanai once we reached there.

The bright spot in this whole affair was our tour guide once the ferry landed in Belize City. Leonardo, was on time, with a clearly marked sign, and wisked us on our way to the river boat launch site, which was an hour drive away. He accompanied us on the river boat ride, and then gave us an informative and interesting tour of the ruines. This was followed up by a great lunch at a hotel/restaurant, the river boat ride back to the launch point, and then the hour drive back to Belize City for the ferry ride back to San Pedro.

We made sure to ask Leonardo to call Caribbean Adventures in San Pedro and advise them of the return ferry we were on, so we could be met at the San Pedro Marina for the ride back to our accommodations.

Surprise, surprise, no one was at the marina to meet us.

Poor/sloppy coordination twice in the same day from Caribbean Adventures.

Would not use this company again.
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review, we are very sorry about the late pick up, it was out of our hands, the golf cart that we use for pick ups have a flat tire and by the time we send the rescue golf cart to pick you up it was late for one hour, we warranty you that this is something that happen maybe one time a year and we do have a rescue golf cart plan but it was park on a different property and that's why we reach late, we encourage you give us the opportunity to show that we are the best company for tour in Belize and we will love to offer you a different tour anywhere in Belize with a discount it price to show you how good we are, please come back soon to Belize please come back soon to Caribbean Adventures!
Written March 12, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Shannon S
Goliad, TX76 contributions
4 stops and amazing!
Feb 2020 • Friends
We went out on the 48 foot sail boat with 6 friends! Made 4 stops, snorkeled, spearfished, ate amazing food, laughed and had music and drinks flowing!!! Highly recommend this crew and excursion!!
Written March 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WOW, Thank you for your excellent review, this is going to help us reach more customers so they can enjoy the same good quality tours, just like you, please come back soon to Belize, please come back soon to Caribbean Adventures.
Written March 9, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

JoAnn M
Leroy, Michigan, United States9 contributions
This owner is very rude and unprofessional, ripoff
Feb 2020
This guy ripped us off for a week's golf cart rental. When I checked around other places there after my arrival, they were all much, much cheaper. He gave a kickback to the motel guy where we stayed, which made our rate higher. He also wanted a blank, signed credit card receipt to keep on file; I worried the whole time he would take money out of my account cuz he was so rude interrupting me, condescending, yelling at me when questioned about his exorbitant rates, and more. Do not rent from this rude ripoff. Rent from Island Bee instead; he's wonderful, helpful, kind, goes out of his way to please. IslandBeeCarts@gmail.com
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
First of all our rates are standard just like all the other golf cart rentals, second I do not think this is and actual customer, This is clearly someone from Island Bee golf cart rental trying to give me a bad review on TripAdvisor, why you just don't say that my rates are high? why you need to recommend Island Bee golf cart rental? and even put their email on the review, I'm going to complain with TripAdvisor for this review, is not fare that Island Bee want to put me bad so they can get more bookings.
Written March 9, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Avery S
3 contributions
Snorkelling tour
Feb 2020 • Couples
The tour was pretty good, the food they served at lunch was delicious and there was always lots of rum punch offered.
What we didn’t like was when the rep was explaining the snorkeling tour before we booked she said multiple times that even though the boat has a higher capacity they only ever go out with 14-16 people so everyone is comfortable. And then when we actually got on the boat there was at least 22 guests above plus the crew, if not more. Which made it uncomfortable as there was barely enough seating for everyone and it felt very cramped. I also heard other guests complaining about the same thing. They were told before booking the tour that they never book more than a certain amount of people so everyone’s comfortable. But that was not the case on our snorkel tour, I think perhaps it was overbooked.

Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi thank you for your review, I'm very happy that you have a good time, and in fact we where over book, that date we start using a new booking system that it should make more bookings and it suppose to no make errors or over bookings but in fact it does what it made for which is make bookings, we learn that we need to control the program different and is the first time that it happen, it was the first date we start using the program, we are very sorry about the over booking, we already fix the problem and is not going to happen again ever, thank you for your understanding.
Written March 3, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jon R
New Orleans, LA1 contribution
I’d give it ten stars if I could.
Feb 2020 • Friends
Unbelievably great hosts! They made sure we were comfortable the entire time. Davin, Karen, Raul, and the entire staff were extremely friendly and helpful when it came to things to do on the island. They booked our snorkeling trip and told us where to go. Will definitely stay with them again!
Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WOW! Thank you very much for your excellent review, Karen and all the staff of Caribbean Adventures is very happy for your excellent review, we work hard for customers like you feel this way and it make us proud to know that we are doing a good job, please come back soon to Belize please come back soon to Caribbean Adventures!
Written March 3, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jules G
10 contributions
Michael was the best tour guide
Jan 2020
Caribbean Adventures is the tour company our hotel uses and we weren't sure what we wanted to do. I emailed with David several times before coming, about the options they provided. When we arrived, Karen sad down and gave us the options and we ended up booking the cave tour, Altun Ha tour and I also did Zip Lining. I had done a lot of research online about tours and prices and their prices were very reasonable, especially since they took care of everything. The only problem we had was on the day we were supposed to be picked up at 6am, no one showed up. I called David and he quickly got to the bottom of it. It turns out that Karen accidentally wrote down the wrong day. I texted David the paperwork with the correct day and he apologized and fixed the situation. We ended up having a private tour with one of the best tour guides I have ever had (Michael). The tour itself was fun and educational. Michael is extremely knowledgeable, experienced and funny! We especially liked the cave tubing!
We wanted to also do snorkeling, but the shorter tour required 4 people and they weren't able to get 2 more, so we weren't able to go. Next time!
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WOW! Thank you very much for your excellent review, Michael and Karen are very happy with the review, this give us courage to continue giving the best of us to keep the good quality in all our tours, this review is going to help us reach more customers, thank you very much, please come back soon to Belize, please come back soon to Caribbean Adventures.
Written February 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Bob & Deb
La Pine, OR2 contributions
Amazing time snorkeling
Jan 2020 • Family
It was the most amazing time on board the La Gaviota. Captain Jerry and the crew took extremely great care of us (we are a family of eight of us ranging from 69 to 8) are friendly, they are carrying, the food was amazing, they made us feel at ease. I’m 65 years old I have never snorkeled before and I get extremely seasick. They made sure everything was perfect. I snorkeled at every stop, I never got seasick and they constantly asked if I was doing OK. This excursion and dealing with this company was amazing and worth every penny. I would come back and do it again in a heartbeat. Make sure and talk to Emir who is usually at the Ocean Tide Beach Resort.
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Meghan K
1 contribution
Sailing and snorkeling tour
Dec 2019
We had an amazing time, and the crew was accommodating and fun. The all-day tour was a great way to see a wide variety of wildlife while relaxing in between snorkel spots. The lunch was awesome, which was an excellent surprise. The rum drinks all day were delicious and very much appreciated. Highly recommend!
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WOW, Thank you for your excellent review, this is going to help us reach more customers so they can experience the same good quality services just like you did, please come back soon to Belize, please come back soon to Caribbean Adventures.
Written January 6, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Coryofasgard
1 contribution
Poor customer service
Dec 2019 • Couples
these folks overbooked us. Understand. But they tell me near 5 hours later and wont even help us find another tour. I suggest finding someone else to work with.
Written December 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review, after you purchase your tour with us, and my employee do the mistake to sign you up in one of our tours that we already have full, we drive just after one hour to give you, your refund, we encourage you to do something different but you tell us that we XXX your day, after you say that word my employee leave you there (with your full refund) we cannot work with someone that is insulting us, you need to learn to respect others to get better answers, we can even send you private but your way to trip my staff block any help from us to you.
Written December 29, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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