This would be a five star rating, since we enjoyed our time in the submarine and all of the fish we saw. However, there was no one coordinating the seating, and my husband, daughter and I took up two seats. There was a young man with his grandfather sitting next to us as well on two separate seats, and the older blonde woman working was incredibly rude -- she came to the back of the boat and literally screamed at all of us (making a scene in front of everyone down there) to share seats since other people were waiting to still be seated (which we had no knowledge of). All she had to do was ask us nicely, politely (and professionally) to share our seats, since other people were still boarding. We didn't pay $100+ to be treated that way, and I sincerely hope for the sake of future patrons, this type of unacceptable behavior and treatment is addressed. Also, they should have someone dedicated to seating people, if it's that chaotic.