Vine Vera
4.5
This location was reported permanently closed
About
Vine Vera is a luxury skin care company focused on providing a pampering and luxurious experience focusing on anti-aging. When you come into Vine Vera you will experience a welcoming atmosphere, expert staff and high quality skin care. Our expert beauty advisers provide one-on-one skin consultations and personalized recommendations for your skin. No matter your skin type or skin needs, they are happy to assist you find the beauty routine tailored perfectly to you. The Arcadia location is set up with multiple demonstration stations where customers can try out various skin care cosmetics right in the store. Vine Vera is committed to customer satisfaction and wants you to love your experience. Come in to experience a relaxing facial or check out the VIP room with a friend. The VIP room offers a more exclusive facial experience. This special room offers deep loungers for maximum comfort. Only the highest quality and top of the line skin care is used for our VIP room customers. For those who have been searching for the fountain of youth, search no further. Vine Vera is your answer for the ultimate in ageless beauty cosmetics. Welcome to Vine Vera, anti-aging straight from the vine.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
286 reviews
Excellent
196
Very good
56
Average
10
Poor
2
Terrible
22
melissa t
1 contribution
Nov 2023 • Solo
BE CAREFUL!! You guys have to avoid this store!!! I got scam for useless product!! They would trick you and give you so much free product.. also they hard selling their product. I was alone and they wouldn’t let me go out from stores until i bought the product!! I feel so scared and i end up spend $10k just for their useless product!! Be carefull guys 🥲
Written December 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melanie Blais
Region of Waterloo, Canada2 contributions
Nov 2019 • Solo
The day time and night time moisturizer can be compared to any other generic brand. The reservatrol merlot fefining peeling cream (although in a pretty box) could do the same amount of removing dead skin cells, that a cloth could do. I keep all of my skin products to the temperature that they are recommended.. I pulled out the refining peeling cream today after no longer than a month and a half.. it has turned into jelly. I tried to work it in with fingers.. but it still will not turn into a product to apply. I work on a servers wage.. so to me.. this was a huge waste of money.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lat L
London, UK2 contributions
Jun 2015 • Solo
Avoid this brand. They try to take your credit card & force you to buy over priced products (claiming each time how lucky you are to get it on sale) The sales technique is really aggressive & should definitely be illegal.
I've only had one interaction with this brand & it was very scary & I hope to never see them again.
I've only had one interaction with this brand & it was very scary & I hope to never see them again.
Written June 23, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katie W
1 contribution
Jul 2018 • Solo
****PLEASE READ!! This will be the first of 2 reviews from me. I gave 3 stars because at the moment, I am doing some research and in order for me to even leave a review, I had to rate with stars. Here it goes....*****PLEASE READ******
Here was my experience: A few days ago I was swayed to go into their store and "just take a look" at their products. Let me start by saying the staff was very passionate and informative about the Vine Vera products. In fact, so persuasive that I authorized a purchase of $995 for this magical eye lotion marketed as non-surgical with surgical results. To convince me to purchase, they added in "for free" 3 other items (3 free future facials, moisture day cream and moisture night cream). Ok. Here is the rub. Just now, I was researching and found what appears to be identical products on-line for what would have been a total of under $150 (minus the facials). After my sick to my stomach feeling I contacted the store owner there in Playa. He immediately responded and said those products are fake. (Fake News you know). So, I decided to order them and once I receive, I will do a comparison test. To include analysis of the ingredients. For now, they have 3 stars....However, should I find it is in fact identical....not only will they get 1 star from me, I will make it my mission to get the word out and they will be getting many more 1 stars from past customers.! If it is in fact "fake" on line, I will then, of course, let that be known. I can not stand either governments or private industries screwing over consumers....in fact, it is a mission of mine to call out what in fact is FAKE. Cheers everyone. And thanks for reading.. TO BE CONTINUED!
Here was my experience: A few days ago I was swayed to go into their store and "just take a look" at their products. Let me start by saying the staff was very passionate and informative about the Vine Vera products. In fact, so persuasive that I authorized a purchase of $995 for this magical eye lotion marketed as non-surgical with surgical results. To convince me to purchase, they added in "for free" 3 other items (3 free future facials, moisture day cream and moisture night cream). Ok. Here is the rub. Just now, I was researching and found what appears to be identical products on-line for what would have been a total of under $150 (minus the facials). After my sick to my stomach feeling I contacted the store owner there in Playa. He immediately responded and said those products are fake. (Fake News you know). So, I decided to order them and once I receive, I will do a comparison test. To include analysis of the ingredients. For now, they have 3 stars....However, should I find it is in fact identical....not only will they get 1 star from me, I will make it my mission to get the word out and they will be getting many more 1 stars from past customers.! If it is in fact "fake" on line, I will then, of course, let that be known. I can not stand either governments or private industries screwing over consumers....in fact, it is a mission of mine to call out what in fact is FAKE. Cheers everyone. And thanks for reading.. TO BE CONTINUED!
Written July 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Celia V
The Royal Town of Sutton Coldfield, UK96 contributions
Sep 2017 • Solo
Awful . Do NOT enter their web.pushy emotion grabbing and slick sales people who prey on vulnerable women of a certain age
Written August 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kat2429
west midlands9 contributions
Apr 2019 • Couples
We recently visited Las Vagas April 2019, and everywhere there are stores set up to buy this anti age defying face and eye cream. They start but getting you to try this eye serum which dries in 30 sec, and it’s basically does the same thing as the product My Beautiful Eye cream, then they try and get you to buy this product by doing all the things that have already be discussed on other reviews However I did not buy, just as well cause after they demonstrated the eye cream on my self the next day I had a reaction to the product which made my under eye swell and it stayed like this for the rest of our time in Vagas 1 week and this was on the second day. My under eye went red and swollen and tingled and was very sore. I did go back to the shine Vera stand , but they would take no blame for this happening to me, they blamed everything possible like the sun burning my eyes while out walking, to that I had been rubbing them.
After having a very heated argument with them I had to walk away cause I’m sure that if I stayed there any longer I would have hit the bloke over the head with any object that was close to my hands, I’m not usually a violent person.
So please everyone out there be careful when letting them try their product on your face or eyes, I’m not saying that their product will affect everyone but just be careful !!!
After having a very heated argument with them I had to walk away cause I’m sure that if I stayed there any longer I would have hit the bloke over the head with any object that was close to my hands, I’m not usually a violent person.
So please everyone out there be careful when letting them try their product on your face or eyes, I’m not saying that their product will affect everyone but just be careful !!!
Written April 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda T
1 contribution
Mar 2019 • Solo
I was shopping one recent Saturday in Chandler Fashion Mall and I happened upon a Vine Vera store. There were two young men standing at the storefront handing out samples and doing quick demonstrations. I allowed one of them to demonstrate a product on my arm, I saw results so I agreed to go inside and learn more. The man had me watch a Dr. Oz video on his phone, was demonstrating different products on me all the while trying to convince me to purchase. When I told him I couldn't see spending that much he tried the "buy this and I will throw this in" trick. Finally I agreed to a one product on layaway. I put money down and was to return the following Saturday to pick it up. I arrived, the store doors were open, product was unprotected on the shelves (I checked to make sure they weren't empty boxes) but no one was around. Who leaves a high dollar product unattended in an open store in a mall? Anyway, I waited nearly 20 minutes thinking someone was in the private room doing a facial as that is what a sign said on a door on the back wall of the store and a lady from a nearby store came by to tell me the store is closed and is never open on Saturdays.I tried to tell her I was just there this past Saturday and made arrangements for this day. She said she didn't work there or know anything about it. I then said if a store is closed, who opened the doors? She then got deer in headlight look on her face and said she was sorry and she didn't know, she was just asked to come tell us to leave and lock the door. Now, how did anyone know we were there to contact her to tell us to leave? Were they hiding in the back? Were they watching on camera? I don't know. Either way, they got my money I never got my product. I tried looking for phone numbers and corporate contacts to make a complaint and get things rectified and turned up nothing. I did find numerous complaints about the product and the apparent scam they are operating.
Written June 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pete & Helen
Queensland, Australia20 contributions
Jan 2019
I’m writing this review to hopefully warn others of the terrible sales tactics of the people who work for this company that lure you in to buy the product.
Firstly I have to say that I am generally very cautious and think before I buy but these guys firstly lure you in with a sample of moisturiser then say let me try some eye serum on you , then they put a face scrub on your hand then next out comes the manicure set where they buff your nail , I did keep saying to the sales girl that I would go away and think about it but seems to me that once your in they don’t let you go without a sale the price started off $600 for the eye serum plus they would throw in the scrub and manicure set , I nearly got out the door but the another sales person stepped in and kept me talking for another 10 mins and dropped the price to $250 and guess what I fell for it !!! Only after I walked away did I do the research and read the reviews all of which happened to me , I was extremely lucky and received a refund after I returned the products and insisted on a refund , so please just be sure it’s what you want and research the products
Firstly I have to say that I am generally very cautious and think before I buy but these guys firstly lure you in with a sample of moisturiser then say let me try some eye serum on you , then they put a face scrub on your hand then next out comes the manicure set where they buff your nail , I did keep saying to the sales girl that I would go away and think about it but seems to me that once your in they don’t let you go without a sale the price started off $600 for the eye serum plus they would throw in the scrub and manicure set , I nearly got out the door but the another sales person stepped in and kept me talking for another 10 mins and dropped the price to $250 and guess what I fell for it !!! Only after I walked away did I do the research and read the reviews all of which happened to me , I was extremely lucky and received a refund after I returned the products and insisted on a refund , so please just be sure it’s what you want and research the products
Written January 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kat shark
1 contribution
Dec 2018 • Solo
This company uses appalling psychological pressure to sell their goods which by the way don't work
Feel like such a fool if you part with your money purchasing these goods
Feel like such a fool if you part with your money purchasing these goods
Written January 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roving54777148483
5 contributions
Nov 2018 • Solo
I was vacationing in Malta and was invited in to Vine Vera to sample some product. I felt the Shiraz non surgical made a difference and I was reassured that the product I was purchasing was not available on line only in store so I purchased. The product was 20g that was being demonstrated. They quickly get you to pay and when you open your beautiful package it is only a 11g. When I got back to my hotel and googled it I was sickened to find the same product for $109 CAD. When I called them back Natasha told us we were wasting her time and hung up. I guess you are only good when you are reaching for your wallet. I give Vine Vera 2 thumbs down.
Written November 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey man, I just saw you post about Vine Vera. It literally happened to me today, and I totally felt for it. I just wondering how did you get a refund? because it said no refunds on their website.
thank you!
Written January 16, 2019
They gave me a free one hour facial today. very relaxing and then a treatment with an infra.red light. Everything ok until the boss came out, I think she was a Jewish Argentianian woman (I had investigated beforehand on internet and knew all about the scam done by a Jewish company) wanted me to buy the infra red light for the discounted price of 2,900 euros instead of 4,999 euros plus a thermal mak for 500 euros, I had deliberatly left my credit card at home and just put 2 euros in my purse so she wasn´t going to get much out of me. She began to get very nervous when she saw that I was not falling for the bait, I even opened up my purse to show her the 2 euros. I said that my card had been stolen so didn´t actually have a card at the moment so there was no way I could buy it. Anyway, I left with a very relaxed face and my 2 euros. People be very aware, they offer you products that you can buy for a hell of a lot less elsewhere and sometimes they used psychology to get you to buy their products. People need to spread the word, There are many more scams run by Jewish people who normally work in shopping malls and use a very agressive sales talk, Walk away or just say you are poor ...
Written September 7, 2019
How can you give a review if you haven't tried it? You're a loser. This is a scam, DAH
Written January 9, 2018
Excuse me but I have tried their products and I really like them. I purchased mine at the Vine Vera Store in Hawaii at the Marriott Resort hotel and spa. I purchased mine as a set for $400.00. I will be buying more when I return to Hawaii this year.
Written January 11, 2018
sarahruth1
Vancouver, Canada
How much did you pay for the Resveratrol Shiraz Instentic Non-surgical Syringe?
Written December 21, 2017
I purchased a set of the products from them so I don't know how much it sells for by itself.
Written December 21, 2017
sarahruth1
Vancouver, Canada
How much did you pay for the Resveratrol Shiraz Instentic Non-Surgical Syringe?
Written December 21, 2017
Hi I purchased the Reservatrol as a set which included 5 different items.
Written January 11, 2018
Cari
Mexico City, Mexico
Hola! Donde puedo comprar la jeringa en Los Angeles Calif. Gracias!
Written July 13, 2016
Where in Vancouver can I buy vine Vera products?
Written June 5, 2015
The closest locations are as follows:
Metropolis at Metrotown
4700 Kingsway, Burnaby, BC V5H 4M1, Canada
Park Royal Shopping Centre
2002 Park Royal S West Vancouver, BC V7T 1G2, Canada
Woodgrave Center
6631 Island Highway N, Nanaimo, BC V9T 4T7, Canada
Written June 8, 2015
Orlando International Premium Outlets
4951 International Drive
Orlando FL 32819
Orlando Vineland Premium Outlets
8200 Vineland Ave
Orlando FL 32821
Written May 29, 2015
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