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Chariots for Hire Tours

Washington DC, DC, USA
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About Chariots for Hire Tours
Chariots For Hire Tours offers DAILY professionally guided tours of Washington, DC as well as Arlington Cemetery. Visit all the iconic monuments and memorials that our great city has to offer! If you would like a private tour with just your group or family, we have a variety of vehicle options for you.
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Chariots for Hire Tours
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Mary H wrote a review Jun 2021
1 contribution
The company was 45 minutes late and blamed it on DC traffic, they should know. The driver didn’t know how to turn off the heat, we figured it out. The directions he was taking were inadequate and slow. He didn’t want to pay tolls. The company did not respond to me when i told them “first” before writing a review. So don’t use them. We were 45 minutes late for a rehearsal dinner with the bride and groom and 18 others ! Embarrassing
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Date of experience: May 2021
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BaltimoreHon wrote a review Jan 2020
Severna Park, Maryland21 contributions9 helpful votes
My daughter's wedding was 11/219. We used Chariots for a tour bus and a 14 passenger van for wedding transportation. Buses on time, clean, great drivers. They transported drunks etc no problem. The bride and her sister's cell phone and sister's wallet was left on the bus. They called us!! We retrieved the items. Everyone I share this with says, You got something left on a bus!!! Thank you To the wonderful staff at Chariots for hire.
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Date of experience: November 2019
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wcb703 wrote a review Sep 2019
Chantilly, Virginia8 contributions21 helpful votes
Buyer beware. Allow me to share a recent experience with Chariots For Hire. Several weeks ago we booked a large bus with Chariots For Hire for a concert at Jiffy Lube Live. A deposit of $225 was required. As the concert approached, it was apparent that we didn't need such a large bus so we contacted Chariots For Hire and asked if we could reserve a smaller bus. After some negotiation, the salesperson agreed to cancel our reservation and booked us into a smaller bus. We received emails confirming both the cancellation and the new reservation for the smaller bus. Well, on the day of the concert, the 12 of us were left stranded when the bus never showed up. We immediately contacted the company and were told that our reservation was canceled. Full disclosure, they offered to try to send another bus, but they were already 30 minutes late and another bus would not have not have arrived in time to get to the concert. Despite our pleas, Chariots For Hire has refused to refund our deposit, claiming that we canceled the second reservation. We shared the email reservation confirmation clearly showing the new reservation; however, they claim that we canceled a second time. This is simply a lie. Note again that we received an email confirmation of our first cancellation. We never received an email confirming the alleged second cancellation and they have no record of ever sending a second cancellation confirmation. According to the email response from Chariots for Hire, "there is no evidence one way or the other so what do you want to do." Are you kidding me? I repeat, we have an email from Chariots For Hire confirming our reservation (See below). They never showed up. Basically, they f'd up and refuse to refund our deposit. Moreover, of the multiple people we've spoken to at Chariots for Hire about this issue, NOT ONE HAS OFFERED AN APOLOGY. I should also mention that we are repeat customers. Who conducts business this way? I'll be doing business elsewhere in the future.
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Date of experience: August 2019
1 Helpful vote
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Connector313753 wrote a review Jul 2019
8 contributions10 helpful votes
I rented the 12-person party van (Mercedes Sprinter) for my daughter’s 18th birthday. The price was reasonable I thought and the driver — Mr. Tracy—made the tour of the monuments very fun for the kids. After 3 hours he dropped them off at a concert and the teens said later that the tour was the best part of the evening. I highly recommend.
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Date of experience: July 2019
1 Helpful vote
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JosephAandFionaS wrote a review May 2019
2 contributions1 helpful vote
Rented an 8 passenger limo for a bachelorette VA winery tour. Driver Robert was very friendly and a good sport taking group photos at every winery we visited. Limo stocked with plenty of water and we were able to control the sound system to play all of the bachelorette's favorite tunes. Everyone in our group told me that the limo was the best part of the day. Would definitely use Chariots For Hire in the future. Booked car service for Arlington for a later date which I will write a separate review for.
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Date of experience: April 2019
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