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Traveler Overview
  • Excellent85%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible9%
Apr 5, 2014
“Bad tour guides”
Sep 25, 2013
“Night tour”
About
iGuide Tours was founded by a small, yet committed group of experienced Washington D.C. tour professionals who agreed that it was time to build a sightseeing company in our nation's capitol that was worthy of this great American city. iGuide Tours...more
Contact
1101 Pennsylvania Ave NW, Washington DC, DC 20004-2514
Website
+1 202-756-4964
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Reviews (113)
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LanguageEnglish
94
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1 - 10 of 113 reviews
Reviewed April 5, 2014 via mobile

I read some good reviews and thought they were very nice tour company. So I booked online and joined some of their tours. They showed us the highlights of the city but the guides were not trustable. I asked the guide about my bookings, he...More

5  Thank 0909tommy
Reviewed September 25, 2013

My husband and I just came back from our 5 day trip to DC an amazing place to visit and best to see everything on foot, sore feet but worth every step. The night tour guide Nick was amazing despite the rain we had and...More

1  Thank paddyboyMiltonKeynes
Reviewed July 12, 2013

DO NOT BOOK with iGuide tours!! I planned a weekend trip for our anniversary, being very careful to book tours based on what we wanted to see and the fact that I couldn't walk much do to fairly recent back surgery. The iGuide tours sounded...More

15  Thank Judi B
Reviewed June 29, 2013

We wanted to enjoy the Memorial day with a nice night tour. We found iguide on the internet with good reviews. We paid and booked online and received email confirmation. We went to the meeting place as described. Noone showed up. There were others who...More

7  Thank gyet
Reviewed June 9, 2013

We organised this tour when we got to Washington D.C. after I did some quick research after we got there. I rang them and booked the tour and we had no problems with that. The next morning we got to the metro, missed a train...More

1  Thank Fendaz
Reviewed May 31, 2013

Such a disappointment! :( At first, their online scheduling tool was not working, so I attempted to schedule via the email address listed on their website. The customer service was not very friendly or helpful at all and took an awful long time even try...More

3  Thank AJ T
Reviewed May 30, 2013

We had a living social voucher which we successfully redeemed last August. We had some difficulty arranging the tour though their office however once it was sorted the tour itself was great. A very nice new van and professional driver and guide. We had a...More

Thank Nanamaree
Reviewed May 28, 2013

We bought a LivingSocial deal prior to going to DC this past weekend and after numerous messages, e-mails and phone we thought we were booked for a tour on Saturday morning although we never actually got a confirmation as we had asked for. We got...More

2  Thank gwt2357
Reviewed May 24, 2013

I too was trying to book a tour with iguide in dc. Called a dozen times, left messages and emailed, even went to their location. Never reached anyone or got a response back. Do not believe they are operating unless they get a full load....More

1  Thank Maureen M
Reviewed May 6, 2013

I bought a DC PowerPass and have been trying to get in touch with iGuide tours for about two weeks now, as the pass includes a tour. No one answers the phone. I've left messages and sent emails, but have not received any type of...More

3  Thank Paige89
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