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Review Highlights
Great way to get around

We stayed a few blocks from the Capitol building and did not have a car. These bikes were our mode... read more

Reviewed 6 days ago
dolphinchicks
Checking in every 30 min

Which is ridiculous when you have a whole day pass!!! The system keep charging for 60 and 94 which... read more

Reviewed 6 days ago
Jean S
via mobile
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Traveler Overview
  • Excellent40%
  • Very good21%
  • Average5%
  • Poor5%
  • Terrible29%
Travelers talk about
“bike share”(18 reviews)
“bike station”(13 reviews)
“docking station”(12 reviews)
About
Capital Bikeshare offers access to a fleet of over 2,500 bicycles located at over 300 stations across Washington, D.C., Arlington, VA, Alexandria VA, and Montgomery County, MA. 24-hour and 3-day passes are available for purchase at any station...more
As featured in I love the DC area
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Washington DC, DC
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+1 877-430-2453
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Reviews (370)
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1 - 10 of 313 reviews
Reviewed 6 days ago

We stayed a few blocks from the Capitol building and did not have a car. These bikes were our mode of transportation for 3 days! It was great. I will say, we had a few issues with the docks, but we worked it out. The...More

Thank dolphinchicks
Reviewed 6 days ago via mobile

Which is ridiculous when you have a whole day pass!!! The system keep charging for 60 and 94 which I had to call to get refunded. Beware of them continuing to charge your credit card.

Thank Jean S
Reviewed 1 week ago

This service is an asset, not unlike the Citi bikes you will find in NYC. You will find docks of bikes throughout Washington and with a little patience you will be on one or two of these bikes to explore the city. My only grief...More

Thank E S
Reviewed 2 weeks ago via mobile

We were keen to ride around National Mall on a couple of bikes as it was a hot day. Unfortunately after trying to insert our credit card to obtain a ‘key’, it was rejected. Upon calling customer service we were told it was because our...More

Thank 255103Julie
Reviewed 2 weeks ago

I was charged for almost $100, although I returned bikes on every 30 minutes... Story was that I did not dock bike (I did it almost 10 times that day) and that it was in use for 2 days and 20 hours... rubbish.

Thank Тихомир П
Reviewed 2 weeks ago via mobile

Rode for nearly 4 hours today, capital one arena to all the memorials, around the White House, up to The Capital, Supreme Court, then back to the White House! A total of 21.7 miles! The tedious part is I had to dock my bike 8...More

Thank kim h
Reviewed 3 weeks ago

At the rental station is a price of 8 USD per day defined .... we took the bikes for 3 hours and finally 90 USD for each bike got debited of our credit card. The customer service refer to the "small printed" where the exact...More

1  Thank Hobocht
Reviewed 3 weeks ago

In my opinion distances in DC (Mall, downtown, Dupont, Georgetown) are a bit too big to walk, a cab is often stuck in traffic and the subway stations don't cover the entire area nicely. So, there is a transportation void that bikes can fill perfectly....More

Thank PeterB11384
Reviewed 4 weeks ago via mobile

Absolute rip off!! Hired 2 bikes and rode around dc.. expecting an $8 fee for each bike.. next day checked my credit card and $230 Au dollars taken out of my account... When I rang to question it, I was told about the parking it...More

1  Thank Flyer816378
Reviewed 5 weeks ago via mobile

I rented three bikes. Returned all three and received text that one was not docked. I was forced to drive 35 minutes to where the bike were returned to check. All of them got a green light and would not come out after docked. Called...More

Thank S A
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Questions & Answers
Ask a question
_zkhan09
October 31, 2017|
AnswerShow all 3 answers
Response from Sally S | Reviewed this property |
Go to the Capitol Bike Share website. Pricing and Billing Unknown charges There is a form you can fill out and file. A rep will respond. Good luck!
0
Votes
Chrix C
January 17, 2017|
AnswerShow all 3 answers
Response from Mauka-96797 | Reviewed this property |
We always parked bikes at the nearest dock to the location we wanted to visit, even if we had to walk 5 minutes.There are also several docks near Metro stations. I do not recommend you leave the bikes in any other location... More
1
Vote
Unser W
November 5, 2016|
AnswerShow all 4 answers
Response from RCACC | Reviewed this property |
If they are in a backpack carrier you should have no problem. They don't have bikes with the seats on them for toddlers that I saw. Just remember that some drivers drive like maniacs and you need to take extra precautions... More
0
Votes