Unwind Wellness - Georgetown
Unwind Wellness - Georgetown
Unwind Wellness - Georgetown
4.5
9:00 AM - 10:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM
Sunday
9:00 AM - 10:00 PM
About
Unwind Wellness is an award-winning destination for spa, wellness and self-care services in the Washington, D.C. area. We offer personalized treatments in a beautiful setting. Unwind has won many "Best of DC" awards, recently winning 6 awards in 2024. Our services include massage, facials, body wraps and scrubs, acupuncture, endermologie & more! Our talented providers are trained to deliver the ultimate experience for your individual self-care needs. We know that all-natural makes a difference so nearly all our products are 100% organic, cruelty-free and made-safe. We also love to host events - Unwind is the perfect destination for parties, birthdays and company events!
Duration: 1-2 hours
LGBTQIA+-owned, Hispanic/Latinx-owned
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
27 reviews
Excellent
25
Very good
0
Average
0
Poor
1
Terrible
1
Lisa Laricchiuta
Farmingville, NY1 contribution
Sep 2021 • Couples
Relaxing atmosphere, but that’s about it. Booked a 90 minute couples aromatherapy massage, when we arrived the receptionist put a bunch of oils in the counter and said “pick one”. No explanation or description or input as to the benefits of any of them. We settled on Lavender when I asked which one she would recommend for relaxation.
Next, the massage.
These are NOT trained professional massage therapists.
My massage was rough, with very fast random movements that did not relieve any soreness or invoke any sense of relaxation. In the entire 90 minutes he did not even touch my arms or hands, except to push on the lower part of my arm above my wrists which now has left me with a sore wrist.
My husband had a similar experience, his massage wasn’t as rough as mine, but in no way was it a professional massage.
Next, the massage.
These are NOT trained professional massage therapists.
My massage was rough, with very fast random movements that did not relieve any soreness or invoke any sense of relaxation. In the entire 90 minutes he did not even touch my arms or hands, except to push on the lower part of my arm above my wrists which now has left me with a sore wrist.
My husband had a similar experience, his massage wasn’t as rough as mine, but in no way was it a professional massage.
Written September 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jw Sun
2 contributions
Nov 2022
I booked a couples massage for my partner's birthday and Unwind provided a truly unwind experience. Their front desk greeted us with birthday wishes, cupcakes from our favorite cupcake store, and personal-sized champaign! We decided to have the aromatherapy add-on and it was totally worth it. The massage itself was the best my partner and I have received (well, I say this every time after have visited Unwind). 10 out of 10 and will visit again.
Written November 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Madeline Johnston
Chicago, IL4 contributions
Jul 2022 • Solo
Recently came back to the US after living three years in Australia and Unwind was the first place I went after getting off the plane. It did not disappoint.
The full body massage was so relaxing and detoxifying after 26+ hours in transit. I left the spa feeling like a new woman.
The full body massage was so relaxing and detoxifying after 26+ hours in transit. I left the spa feeling like a new woman.
Written September 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lanna R
Upper Marlboro, MD2 contributions
Sep 2022
Unwind Wellness Center was nothing short of 5 stars. The customer service was excellent and my massage was beyond relaxing. I came for my anniversary with my boyfriend and we had an amazing time. We received the best service as soon as we walked in the door. We received cupcakes and champagne for our special day. We will be returning!
Written September 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Madeline Johnston
Chicago, IL4 contributions
Oct 2019
My afternoon at Unwind takes the cake as the best spa appointment I've ever had! The overall experience was premium beyond belief and extremely professional. From the delicious tea selection, chocolates, plush robes and comfy slippers - I now know that heaven IS a place on earth and that place is Unwind.
My massage with Andy was so relaxing! His work space was so soothing as he worked away on my most tense muscle regions. My facial and wax with Dianna were both amazing. She is very knowledgable and had lots of great recommendations for my skin care regimen. I really appreciated the vegan and cruelty-free products she used for my treatment.
Definitely coming back next time I'm in DC!
My massage with Andy was so relaxing! His work space was so soothing as he worked away on my most tense muscle regions. My facial and wax with Dianna were both amazing. She is very knowledgable and had lots of great recommendations for my skin care regimen. I really appreciated the vegan and cruelty-free products she used for my treatment.
Definitely coming back next time I'm in DC!
Written October 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the amazing review! We're so glad we could provide with you a soothing massage, great skin-care and that you enjoyed our all natural products :) We'd be happy to have you back any time!
Written November 17, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zhang Fa
Washington DC, DC3 contributions
Jun 2018 • Solo
Best spa in DC. Located right next to Baked & Wired, this spa offers an amazing escape from the hustle and bustle of Georgetown to a mini palace of chandeliers and gold mirrors. Ask for Georgi for a technically superb deep tissue massage.
Written June 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda@
South Shields, UK50 contributions
Apr 2019 • Friends
Awesome massage by well trained staff in lovely surroundings, finished off with a cup of special tea or champagne.
Written April 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Traingran,
Thank you for taking the time to leave a review. We're so glad to hear that your massage was awesome and that you enjoyed our little spa. We'd love to have you back.
Take care and all the best!
Alex
Written April 20, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tyne M
1 contribution
Jul 2018 • Couples
I scheduled a couples massage online, Saturday at 10:30am for myself and my boyfriend as a birthday gift to myself. When you schedule online, they take your card information and let you know that you must cancel 12 hours in advance in order to cancel and avoid late fees. Their hours are posted as being open from 10am- 10pm. I called the night before around 9:30pm and left a voicemail to cancel the couples massage and make it a swedish massage for one. I received no call back but hoped to get some resolution when I presented for the appointment the next day.
When my boyfriend and I presented for the appointment, I let the front desk know about the issue. The receptionist was very apathetic and stated that because he checked the voicemail in the morning the cancellation was not 12 hours in advance. He then stated that the center closes at 8 pm. I contested and let him know that online I seen 10pm. He then checked online and found that it was reported as 9pm. He stated that my card would be charged for the full fee but I could opt just to get the massage alone. Feeling forced by the fact that my card would be charged, we just went on with the massages.
The ambiance of the facility was nice. The massages lasted for the 60 mins and me and my boyfriend agreed that they were 'ok'. Once I got home, I realized that I was physically in pain from the massage and felt horrible for most of the day.
The worst part of it all. When we walked outside after the massage, we looked at the advertisement sign outside of Unwind Wellness, which indicated that the hours were from 10am to 10pm. So all along, my call to cancel was within the time frame of hours of operation. And, we were forced into horrible massages and charged $190. I would never go here again. The only thing they have going for them is ambiance and location.
When my boyfriend and I presented for the appointment, I let the front desk know about the issue. The receptionist was very apathetic and stated that because he checked the voicemail in the morning the cancellation was not 12 hours in advance. He then stated that the center closes at 8 pm. I contested and let him know that online I seen 10pm. He then checked online and found that it was reported as 9pm. He stated that my card would be charged for the full fee but I could opt just to get the massage alone. Feeling forced by the fact that my card would be charged, we just went on with the massages.
The ambiance of the facility was nice. The massages lasted for the 60 mins and me and my boyfriend agreed that they were 'ok'. Once I got home, I realized that I was physically in pain from the massage and felt horrible for most of the day.
The worst part of it all. When we walked outside after the massage, we looked at the advertisement sign outside of Unwind Wellness, which indicated that the hours were from 10am to 10pm. So all along, my call to cancel was within the time frame of hours of operation. And, we were forced into horrible massages and charged $190. I would never go here again. The only thing they have going for them is ambiance and location.
Written July 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am so sorry about your unfortunate experience. I apologize that the front desk treated you poorly and didn't accommodate your request to cancel because they clearly should have. I will speak to the front desk and massage therapists to reiterate our customer service policy.
We may have closed a little early that day if there were not any appointments during the final business hour, however that should not have impacted your ability to cancel.
I believe that every Unwind client deserves a 5 star experience and will contact you to make this right.
Warm regards,
Julia
Written July 18, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel C
2 contributions
Mar 2018 • Solo
I visited Unwind Wellness couple of months ago and I can't say any how much I value a good massage. The front desk staff are very welcoming and my massage was absolutely terrific. I workout a lot and I was looking for a quality treatment and this was perfect.
Written June 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angela hannah
3 contributions
Jun 2023
We LOVE Unwind. My husband and I love couples massages as a date night activity. So we have visited quite a few massage businesses in the area. Unwind is by far our favorite. They have the best customer service and always give us an amazing experience. After a little miscommunication for our father's day couples massage, the owner, Tony, called and made sure to rectify the situation fast. My husband is a muscular guy and gets Sports Massages. Power at Georgetown is now his go-to guy. I️ love the CBD massages. Every massage therapist has been amazing and well trained. We will be using Unwind as long as we live in DC.
Written July 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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