National Museum of African American History and Culture

National Museum of African American History and Culture, Washington DC: Hours, Address, National Museum of African American History and Culture Reviews: 5/5

National Museum of African American History and Culture

National Museum of African American History and Culture
5
10:00 AM - 5:30 PM
Wednesday
10:00 AM - 5:30 PM
Thursday
10:00 AM - 5:30 PM
Friday
10:00 AM - 5:30 PM
Saturday
10:00 AM - 5:30 PM
Sunday
10:00 AM - 5:30 PM
About
Suggested duration
2-3 hours
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Tours & experiences
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The area
Address
How to get there
  • Federal Triangle • 6 min walk
  • Smithsonian • 7 min walk
Best nearby
Restaurants
3,078 within 3 miles
Attractions
434 within 3 miles
Popular mentions

5.0
3,490 reviews
Excellent
2,953
Very good
378
Average
82
Poor
29
Terrible
48

Mr G
Warner Robins, GA167 contributions
Awesome!
Jul 2021
Visited the area and I decided to visit. The museum was great and I recommend it to everyone if you're in the area.
Written July 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Mr. G, Thank you for visiting the National Museum of African American History and Culture and providing your feedback. We appreciate your enthusiasm for the museum and passion for African American history. We thank you for sharing your personal experience visiting the museum and hope you plan to return! Thank you for visiting and submitting a review. Sincerely, Visitor and Guest Services National Museum of African American History and Culture
Written July 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Matthisen
Roanoke, VA28 contributions
Everyone should visit ASAP
Jul 2021 • Family
Quality of items on display and the videos associated with the items. The history is narrated in a balanced and non biased manner. This museum is a must visit for all Americans.
Written July 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear damienluviano, Thank you for visiting the National Museum of African American History and Culture and providing your feedback. We appreciate your enthusiasm for the museum and passion for African American history. We thank you for sharing your personal experience visiting the museum and hope you plan to return! Thank you for visiting and submitting a review. Sincerely, Visitor and Guest Services National Museum of African American History and Culture
Written July 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Heather H
Hickory, NC72 contributions
A little disappointed!
Jul 2021
The guards were late letting us in by 15 minutes because of letting the prior time slot holders in for over an hour. Ridiculous. We got in to be told we should start on Level 4 and work our way down. We shouldn't have listened. We were then rushed to the other floors. Waiting in line for the Emmitt Till exhibit was a waste of time. The guards with this line were too busy cutting up with one another to keep the line moving. We waited in this line for well over 45 minutes to only spend 2 minutes max in this exhibit. Then we ran to gift shop with 3 minutes left before closing to be told they closed the line already. After traveling so far it was a huge disappointment. There should not be a limit of patrons at Emmitt Till exhibit. There was no more information given for this exhibit then anything you have read or saw on TV. We did not get to see the present time in this exhibit either which was disappointing.
Written July 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Heather H, Thank you for letting us know about your recent experience with NMAAHC. We apologize if our service did not meet your expectations, and appreciate you taking the time to share your concerns. Due to the constricted spacing of the C-level galleries, Emmett Till Exhibition and the average time visitors stay in our Museum, we are taking every precaution necessary to ensure visitors safety which is why there are wait times. We appreciate your honest feedback, even though it was very regrettable to read about your disappointing experience. We are very serious about ensuring that our visitors have a favorable experience. Please know we have taken your comment seriously. We ask that you allow us another opportunity to serve you, as we encourage you to visit our museum again soon. Sincerely, Sincerely, Visitor and Guest Services National Museum of African American History and Culture
Written July 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

James C
19 contributions
Well done, compelling
Jul 2021 • Couples
We visited when site was just reopening after pandemic - required time passes obtained online. Well thought out material with appropriately worded and displayed material for all ages. Worth going to more than once.
Written July 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear jamescQ8283GW, Thank you for visiting the National Museum of African American History and Culture and providing your feedback. We appreciate your enthusiasm for the museum and passion for African American history. We thank you for sharing your personal experience visiting the museum and hope you plan to return! Thank you for visiting and submitting a review. Sincerely, Visitor and Guest Services National Museum of African American History and Culture
Written July 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

caitlin w
Florence, AL5 contributions
So glad I was able to come here!!
Jul 2021
After reading multiple reviews, I was so nervous about not getting same-day tickets! However, I knew they were released online at 8:15. I got my computer out around 7:50 and started to refresh. At 8:17 am, I was able to get three tickets for my family!! The counter said 119 tickets left. I refreshed my screen and they were sold out for all of the time slots that day! So, tickets do go fast!! We got the NMAAHC at around 10:45 and were let in at 11:00. We went through security and in the museum around 11:15. We started at the top levels first and worked our way down. The museum is amazing! It is a lot of information, so be prepared to take it all in! Some of the exhibits are closed due to Covid :(. However, it's still a great place to be! To learn or reflect on African American History is something everyone needs to do!
Written July 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear 30caitlinw, Thank you for visiting the National Museum of African American History and Culture and providing your feedback. We appreciate your enthusiasm for the museum and passion for African American history. We thank you for sharing your personal experience visiting the museum and hope you plan to return! Thank you for visiting and submitting a review. Sincerely, Visitor and Guest Services National Museum of African American History and Culture
Written July 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ekchicks
Greensboro, NC4 contributions
Wonderful Customer Service (Gift Shop Experience)
Jul 2021 • Family
I enjoyed everything about the museum when my family and I visited last Friday!! I am however, writing this review to tell everyone about their great customer service! We went to the gift shop prior to leaving the museum. We purchased a messenger bag that was hanging near the registers, but the cashier forgot to put it in our bag with all of the other items we purchased. I called the Museum this past Tuesday to see what I could do to get the bag but had to leave a message. A young lady called me back on Wednesday (super nice) and advised they would send the bag at no cost to me!!! I was so happy to hear that as I was expecting to only be offered a refund. Well, my bag arrived today!! This is what I call going above and beyond!! Love it!
Written July 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

SCalCanz
Colorado Springs, CO1,199 contributions
You Need At Least Two Days
Jul 2021
Amazing, wonderful museum! Spend one day below ground and the other on the upper levels. Four hours at least for each visit. Very well done in all respects!
Written July 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Martin F, Thank you for visiting the National Museum of African American History and Culture and providing your feedback. We appreciate your enthusiasm for the museum and passion for African American history. We thank you for sharing your personal experience visiting the museum and hope you plan to return! Thank you for visiting and submitting a review. Sincerely, Visitor and Guest Services National Museum of African American History and Culture
Written July 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nicole M
2 contributions
SPECTACULAR museum (but impossible to get into)
Jun 2021
This is hands down the absolute best museum in the country to learn about African American history, and it so deftly weaves the whole story together across seven floors. It is spectacular! In fact, its probably the best Smithsonian museum of them all (but of course its the newest so that helps too). There is so much there, and so interesting, that you will want to read it ALL, but you will barely be able to get through one or two floors. My family and I are local and have luckily been there 3 times (pre-pandemic), and were first able to go on the opening weekend of the museum. And every single time we went we learned so much more, and have still never done the top two floors! Its like three large museums in one. The cafeteria also had some of the best food your ever going to taste--showcasing African American dishes from around the country and their origins from Africa. But that is sadly closed now because of COVID.

The only problem is that, post-pandemic, it has become nearly impossible to get tickets to the museum. It was already really difficult before to get tickets, having to reserve them months in advance. But now, the system doesn't make much sense. I've been trying to score tickets for the past month now and haven't been able to, even waking up at the crack of dawn--with my husband on a separate computer--and us BOTH trying to grab some. We've given up. I'm not sure what's going on, but it feels like we'll never be able to see the museum again. And it will be defunded, wane in popularity and get lots of 1-star reviews by the time the ticket situation is resolved. Many people think there must be some trading money for tickets, or some other fraudulence going on.

Still, an EXCELLENT museum. Its just a shame that so many people cannot actually see it. Especially the number of black people (children especially) that can't even access the wealth of information there on their own history. Here's hoping that our family will be able to visit again.
Written June 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear nicolemone, Thank you for visiting the National Museum of African American History and Culture and providing your feedback. We appreciate your enthusiasm for the museum and passion for African American history. We thank you for sharing your personal experience visiting the museum and hope you plan to return! Thank you for visiting and submitting a review. We are sorry to hear that you couldn’t obtain passes for the date you wished. The Museum remains extremely popular and we are limiting the number of people who can enter the museum in the initial stages of reopening for the safety of all visitors and staff. Passes are going very quickly. We continue to monitor guidance from the CDC and local health officials and governments to inform decisions regarding our reopening protocols.  A limited number of same-day passes will be available each day the Museum is open starting at 8:15AM EST. Go to NMAAHC.si.edu/visit to view the availability of passes. All passes are distributed online, there will be no passes available at the Museum. If you have any additional questions, please contact us at NMAAHCVisitorServices@si.edu. Sincerely, Visitor and Guest Services National Museum of African American History and Culture
Written July 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

steph
United States81 contributions
Good way to spend a few hours
Jun 2021
I love museums and this was a good one to visit. We (me and my teenage daughters) spent a few hours there and I'm glad we did. It's definitely a must to book tickets in advance.
Written June 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear 974777, Thank you for visiting the National Museum of African American History and Culture and providing your feedback. We appreciate your enthusiasm for the museum and passion for African American history. We thank you for sharing your personal experience visiting the museum and hope you plan to return! Thank you for visiting and submitting a review. Sincerely, Visitor and Guest Services National Museum of African American History and Culture
Written July 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bernadette M
2 contributions
Too much info, too little time
Jun 2021 • Solo
There was entirely too much written information with not enough time to read it all. I felt like I was given three hours to read a 400 page book. You would need a few trips to read everything and that is almost impossible when you must reserve a timed entry weeks in advance.
Written June 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear btmathews, Thank you for sharing your experience with the National Museum of African American History and Culture. We apologize if we did not meet your expectations, and appreciate you taking the time to share your experience. We ask that you allow us another opportunity to serve you, as we encourage you to visit our museum. Thank you for visiting the National Museum of African American History and Culture. Sincerely, Visitor and Guest Services National Museum of African American History and Culture
Written July 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Frequently Asked Questions about National Museum of African American History and Culture

National Museum of African American History and Culture is open:
  • Wed - Sun 10:00 AM - 5:30 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking National Museum of African American History and Culture tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 17 National Museum of African American History and Culture tours on Tripadvisor