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Aura Spa & Salon

12042 West Broad Street, Hilton Richmond/Short Pump, VA 23233
+1 804-622-6000
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Review Highlights
Couples massage

My husband and I had a wonderful experience today at Aura!!!! The staff was very professional and... read more

Reviewed 4 days ago
Leslie V
,
Mechanicsville
via mobile
Customer service is exceptional!

I choose to stay at the Hilton Short Pump because the have a spa on site. Every year my husband... read more

Reviewed April 23, 2018
Melissa_and_RobertP
,
Shawsville, Virginia
Read all 11 reviews
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Overview
  • Excellent64%
  • Very good9%
  • Average18%
  • Poor0%
  • Terrible9%
Apr 23, 2018
“Customer service is exceptional!”
4 days ago
“Couples massage”
Open Now
Hours
Hours Today: 9:00 AM - 8:00 PM
LOCATION
12042 West Broad Street, Hilton Richmond/Short Pump, VA 23233
CONTACT
Website
+1 804-622-6000
Top Selling Tours & Activities in and around Virginia
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from $124.95
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1 - 10 of 11 reviews

Reviewed 4 days ago via mobile

My husband and I had a wonderful experience today at Aura!!!! The staff was very professional and caring. The massages were out of this world and the ambiance was soothing We loved the steam room/shower before the massage!

Thank Leslie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2018

I choose to stay at the Hilton Short Pump because the have a spa on site. Every year my husband and I visit Richmond in April and I have Saturday all to myself so I arranged several treatments. I had a 50 minute massage, a...More

Thank Melissa_and_RobertP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2017 via mobile

My girlfriend and I got the couples massage this past weekend. Had a great experience both with the hotel and the spa. Shelly, the girl that took my reservation was great. Very informative and was just so pleasant to talk to. Our therapist were very...More

Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 21, 2016

Lisa greets you as a celebrity and treats you as such from beginning to end. Their service is so impeccable that the spa director/manager allowed me to soak my feet in the pedicure chair because she was so disappointed that I could not fit the...More

2  Thank Shan143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2016

we went for a couples massage. the lady that did my husband had on pants that made swooshing noises every time she moved. both ladies had to walk to the back of the room about 10 steps to get the hot stones which interrupted the...More

1  Thank D C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2016 via mobile

This was a surprise for me. We drove up from Virginia Beach for my birthday for the weekend. The ambience was everything! The customer service was 100%! There are no words to describe my massage. I have received a lot of massages in my life...More

1  Thank ChaneyFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2016

This is not a review for the hotel only the Aura Spa. First, if you only want an excellent massage, this place gets 5 stars.The issue is I like the entire spa experience and you don't get that at Aura.To me a wonderful spa experience...More

Thank Phil J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2015

On January 31, 2015, my friends and I were in Aura Spa & Salon to celebrate a life event. The idea was to put together a nice spa day for my friend that was pregnant. Our combined scheduled services were two pedicures, reflexology, massage, and...More

1  Thank Larissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2014

Express massage and a pedicure in a beautiful, relaxing, colorful setting! The champagne and infused water was a bonus! I felt lie a new person when I left! I can't wait to go back!

2  Thank Terri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

We have been to the Aura Spa 3 times now. This trip we spent a lot of time there - my wife got 3 different services and I stuck with the 90 minute massage. The staff is very nice. The therapist is attentive and the...More

1  Thank Rob_Gillis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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