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Fremantle Visitor Centre

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Address: Kings Square | 8 William Street, Fremantle, Western Australia 6160, Australia
Phone Number: 61 8 9431 7878
Website
Today
9:00 am - 5:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 4:00 pm
Mon - Fri 9:00 am - 5:00 pm
Sat 9:00 am - 4:00 pm
Book In Advance
More Info
$35*
and up
Small-Group History of Fremantle Walking Tour

TripAdvisor Reviewer Highlights

Read all 115 reviews
Visitor rating
  • 43
    Excellent
  • 39
    Very good
  • 7
    Average
  • 2
    Poor
  • 4
    Terrible
Great assistance, helpful staff

Great place to get to for guidance and assistance with planning your activities. We were able to plan our activities around the seasonal requirements during our time in Freo.

4 of 5 starsReviewed 5 days ago
Gardensrfun1
,
Horsham, Australia
via mobile
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115 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Level Contributor
17 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Well worth visiting and very helpful. There's a stone table tennis table in front of the church in the square where you can play for free and you can hire bikes. Good info on the two free bus services which take you around Freemantle.

Helpful?
Thank Pamela C
Horsham, Australia
Level Contributor
132 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great place to get to for guidance and assistance with planning your activities. We were able to plan our activities around the seasonal requirements during our time in Freo.

Helpful?
Thank Gardensrfun1
Auckland Region, New Zealand
Level Contributor
18 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The person in the information centre listened to our needs and interests and gave us some really good advice as we had limited time

Helpful?
Thank Mark G
Fremantle Visit... C, Team Leader at Fremantle Visitor Centre, responded to this review

I'm very pleased to hear that we helped to make your stay an enjoyable one. All for best for your future travels. More 

Maitland, Australia
Level Contributor
83 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 22, 2016

The people provided detailed information on attractions and the transport system this helped make our two weeks in Fremantle more productive.

Helpful?
1 Thank Mike A
Fremantle Visit... C, Team Leader at Fremantle Visitor Centre, responded to this review

Thanks so much for your feedback. It's very useful to know exactly how we helped. I trust your two weeks was productive and enjoyable. If you feel inclined, please share what you did in Fremantle. We're curious to know what visitors end up doing and what they like. More 

Kuala Lumpur, Malaysia
Level Contributor
86 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed July 14, 2016

My husband and I were looking at a map in front of the visitor centre when a nice lady who worked there approached us. She gave us very helpful tips on how to make the most of our visit to Fremantle and she also gave us a few useful brochures and map. We glad we stopped by the visitor centre... More 

Helpful?
2 Thank Liyana N
New Zealand
Level Contributor
523 reviews
226 attraction reviews
common_n_attraction_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed July 5, 2016

We began our visit to Fremantle here and were pleased we did so, not only did we get some good maps and advice, we also found out about the two free bus routes around the city and travelled on both of them - which is a great boon for weary travelers trying to take in as much as possible in... More 

Helpful?
1 Thank Narziss
Fremantle Visit... C, Team Leader at Fremantle Visitor Centre, responded to this review

Hi Narziss Thanks for telling us what you found useful at the Fremantle Visitor Centre. We're glad to hear you enjoyed your time travelling around Freo. Happy Travels. :-) More 

Adelaide, Australia
Level Contributor
69 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 3, 2016

we found the people in here very rude and very unhelpful i read alot of peoples reveiws that inform you they are helpful but i found the oppersite

Helpful?
1 Thank Carol D
Fremantle Visit... C, Team Leader Visitor Services at Fremantle Visitor Centre, responded to this review

Thank you for providing feedback about your experience at the Fremantle Visitor Centre. We’re disappointed to hear that you did not receive the assistance you required. We pride ourselves on excellent customer service so it is important that I know the details of the exchange. Please email me your contact details and I will be in touch. More 

Bristol, United Kingdom
Level Contributor
10 reviews
4 attraction reviews
3 of 5 stars Reviewed June 15, 2016

Helpful staff, thank you. nice to hang around the place even if almost impossible to be more than 5 persons inside.

Helpful?
Thank beaulieue30
Penang
Level Contributor
57 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 14, 2016

Tour guides are here for tourist. Get all the information you need. Just in the heart of Fremantle Town.

Helpful?
Thank Ldesierra
Sydney, Australia
Level Contributor
1,078 reviews
474 attraction reviews
common_n_attraction_reviews_1bd8 514 helpful votes
4 of 5 stars Reviewed May 21, 2016

The Fremantle Visitor Centre is quite small and unobtrusive. We nearly walked past it. Glad we didn't, as the fellow we talked with there gave us a map, directions to where we were heading, plus a few recommendations to boot. It only took a couple of minutes and it was all good.

Helpful?
Thank JElliot32

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Fremantle Visitor Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?