SnowMonkey Ski & Snb School & Rental

SnowMonkey Ski & Snb School & Rental, Spindleruv Mlyn: Address, Phone Number, SnowMonkey Ski & Snb School & Rental Reviews: 5/5

SnowMonkey Ski & Snb School & Rental

SnowMonkey Ski & Snb School & Rental
5
About
Enjoy the snow at any age, skill level or condition! Our team of highly experienced and qualified instructors will help you have fun skiing and snowboarding more than you ever imagined possible. In our rental we offer you complete sets for skiing and snowboarding, and top skis. We rent modern equipment from leading world brands.
Suggested duration
2-3 hours
Suggest edits to improve what we show.
Improve this listing

5.0
57 reviews
Excellent
54
Very good
0
Average
1
Poor
0
Terrible
2

Tomasz T
Dartford, UK17 contributions
Rent and Lessons 2020
Feb 2020
I rented a ski / board here in February 2020, very nice staff who speaks English. Precious have affordable for Spindel, daughter had board lessons which were also ok instructors are nice and have a lot of knowledge.
Thank you very much, SnowMonkeys
Written April 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Tomasz, we thank you for your visit and nice words! See you, hopefully, next season!
Written April 14, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Friendly and helpful
Mar 2020 • Family
Very helpful staff in general. We had a very enthusiastic and friendly ski instructur (David Brooks) for our two kids and they learned so much the three days it lasted.
Written March 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are happy to hear you enjoyed your stay! Thank you for your nice words and hopefully see you next season. Many regards from Snowmonkey Team
Written March 28, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Tujan1983
Ein Hod, Israel12 contributions
Great experience and lovely staff
Mar 2020 • Friends
It was our first ski trip, we had a perfect and enjoyable experience in Medvedin.
Private lessons and it was almost the end of the ski season there, perfect and quite time to have ski for your first time.
Very kind, professional staff and good equipments.
Eliii was so responsible and professional 🌹
I’ll be back ⛷
Written March 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Tujan, thank you for your visit and kind words. We are happy you fall in love with our mountains and with skiing and we appreciate you choose us :) Well, the season is unfortunately over, sooner for all of us due to the pandemic situation, but see you next season! Big regards from Snowmonkey Team!
Written March 17, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Dutch family
10 contributions
Amazing management
Feb 2020
They fired my friend who i know for many years and someone happened to see him skiing with us. It seems their co-workers are not allowed to have some fun skiing.
If that is how they treat their co-workers, the teachers will not be happy in their job.
Of course management is simply amazing and happy while squeezing their teachers.
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi. We understand that your friend is angry with us for being fired. It must be hard for him. We can assure you that it was a very hard decision for us, too. He is the only one so far that we had to let go. He broke our code of conduct and didn’t behave in accordance with our values. We caught him teaching on “black”: teaching his own customers under our name, uniform while lying to us that he’s on a leave. It happened not only one day, but more. On his last day, the customers waited for him at the regular meeting point. Because he was late, they asked his colleagues wearing the same uniform about him. One of them happened to be one of our managers. Your friend was waiting at the cashpoint, about 50 m away because he was ashamed to come to the meeting point and meet the manager. Later in the day, he met another colleague and told her that he finished working for this school. This was before the management team took the decision to fire him. These show that he was aware of his wrong behaviour. We allow our instructors to ski with their friends in their free time, or teach them. But we have to be informed in case of the lessons. 1. The ski resort has very strict rules on who is allowed to teach on their slopes. One of them requires every school or self employed instructor to pay a high fee in exchange, they give them a special skiing permit and a special entrance to the lifts. They have police to enforce this rule. If they catch anyone teaching on black, they take the ski pass away without returning any money. 2. Our school paid this fee. Our instructors receive from us free ski pass and free jacket with our brand name. They can use them to teach our customers that we assign to them or to have fun in their own free time. 3. Our school is responsible for every good and bad experience that any of our customers have. We cannot risk our reputation by letting anyone teach under our name without us knowing. We are very friendly and fair with our instructors and we pay them well. In exchange, we expect them to be honest with us, to come on time to the lessons and to do their best to make our customers happy. Unfortunately, your friend chose to be dishonest with us. He left us no other choice. It’s normal for your friend to be angry with us. Getting fired is very tough. It’s also part of human nature to see the fault in the other. Sometimes the negative feelings are so strong, that one takes the hard path of asking a father to threaten the management, or a friend to write a bad review. It was a hard decision for us, but his further actions can only confirm that we did it right. As a good friend, you might want to advise your friend to switch the focus of his energy to understanding what was his contribution to this situation. This can help him be more successful in his future endeavor.
Written March 17, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Tom V
Ghent, Belgium8 contributions
Amazing private ski lessons in Spindleruv Mlyn!
Feb 2020
We had a great experience with Snowmonkey in Spindleruv Mlyn. Our private ski teacher (and co-owner) Tomas was simply amazing : very professionnal, knowledgeable, patient and friendly. Our two sons (11 and 9 yrs old) had only skied once in their lives. Unfortunately, for the 9 year old it wasn't a good experience. That's why we really wanted an excellent private teacher for 5 days, who's good with children who are a bit slower in learning, and at an affordable rate - certainly compared to Austria or France. That was the reason to come to Spindleruv Mlyn, and we haven't regretted it for one second! Tomas was fantastic, great personality and the best teacher you could get. And the result and progress he achieved in only a few days with our son was more than we ever expected. So a big hug and thanks to Snowmonkey and Tomas!
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
This is sooo nice to read! Thank you so much, thank you for coming and big hug to your two small-big amazing skiers :-) We will be happy to meet you again next season. Have a great summer, guys. Many regards from Tomas and Snowmonkey Team!
Written March 17, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Homer Simpson
1 contribution
Amazing place
Feb 2020 • Family
Location: very convenient, in the heart of Spindleruv Mlyn and the possibility to park right in front while ordering or returning was much appreciated

Teacher: Roman (my son’s teacher for individual courses) was amazing. After the first 3 hours (my son was total beginner), he was already able to go up on top of Medvedin and down the blue slope (2,3 km) by himself !
Roman was also very friendly and made Sammy enjoy the lessons, shared some pics and videos at the end of the course.

Finance: the price itself was comparable to others. The only drawback was that credit cards are not accepted and for large amounts of money this can be quite a downer for some... on the other hand the ATM was across the street.

Also, when I booked the classes, I was given all the information I needed and a good flexibility was in SnowMonkey side to adapt to our schedule.

Very friendly staff and I am happy we chose this organisation rather than more serious ones, this one was very fast, no wait time for getting the rentals not for returning the rentals..

Overall I would recommend this place to any parent looking for teaching skying for their kids.
Written February 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for this complete review and your nice words. We are trying to do our best and approach each our client individually to make your stay as best as we can :) We are happy Sammy enjoyed the lessons and fall in love with skiing. Hopefully, see you both next year again and let´s continue on the red slope! Many regards from Snowmonkey Team
Written February 24, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lexie Edge
1 contribution
Very Good
Feb 2020 • Family
Great quality hire gear, lovely instructors. Thoroughly enjoyed our week away. Would recommended to anyone staying at Spindleruv Mlyn
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your nice words! It keeps pushing us to do our lovely job best as we can. Hopefully, see you next season again!
Written February 21, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

dennis h
1 contribution
Top Ski and Course
Feb 2020 • Family
We rented ski and booked a private family ski course. Everything was great and we had a very cool teacher!
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
And we thank you for your visit!:-) It is our pleasure to help you with your winter vacation and we are happy to hear you enjoyed it! Thank you for coming and hopefuly see you next season again! Many regards from Snowmonkey Team
Written February 19, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Michael-CPH-DK
Copenhagen, Denmark231 contributions
Nothing special
Feb 2020 • Family
Recommended by Savoy Hotel, though really nothing special. The gear was very used, not just used, but very used. We bought premium packages, but still very used equipment. Staff and services was nice, though not in any way extraordinary.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your feedback. Each of us has different needs and a different level of what he finds sufficient, good, great and perfect. Everyone has different lives, different expectations. We also have a Top ski set, which is absolutely new skis for this season. They were also available for you but you choose something else. We always do the best we can, but it is clear to us that we will never be grateful to everyone. This is simply not possible. We hope you enjoyed your stay in the mountains anyway.
Written February 16, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lenka21ginger
Lubbock, TX6 contributions
The best instructors!
Feb 2020 • Family
Both my nieces have learn skiing with these guys for 3 years. Every year they can't wait to be on the hill with them! After 3 years they ski really well, they always have fun and enjoy their time!
This year one of my nieces decided to try a snowboard and she fell in love with it. After a few days she was pretty confident on it. Now she can call herself a skier and a snowboarder as well.
So if you are looking for the instructor who is passionate about their work, who is proffesional, kind, patient, fun, become your kid's friend (and your friend too) in 5 minutes, and CAN TEACH, definitely seek for Snow Monkey !!! They know how to teach and have fun at the same time!
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Lenka, we are so happy to hear that! Thank you so much for your nice words. It is always our pleasure to teach your nieces. Thank you for coming and see you next season!
Written February 15, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 40
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing