Lux Express
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
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About
Lux Express is the largest international express routes coach operator in the Baltic region and offering bus services in several countries. The main destinations are Tallinn, Tartu, St.Petersburg, Riga, Vilnius and Warsaw. We operate on international and Estonian domestic routes. Lux Express includes travel services of Lux Express, Lux Express Lounge and Lux Express Special brands.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
568 reviews
Excellent
381
Very good
89
Average
32
Poor
16
Terrible
50

JMGeneva
Geneva, Switzerland1,827 contributions
Dec 2021 • Couples
Riga-Tallinn today. Bus changed at the last minute so our business seats evaporated and we’re not sure to be refunded for the difference. Otherwise bus comfortable, good driver and on time, so no major problem… except the mask obligation was absolutely NOT enforced in the bus. Several people were not wearing them and should have been left on the curb but the driver looked unconcerned.
Written December 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Travellers From Estonia
Estonia341 contributions
Apr 2020 • Friends
Lux Express
Lastekodu 46, Tallinn / Estonia
Üks parimaid bussifirmasid kogu Euroopas. Bussid mugavad. Püsikliendiprogramm pole väga sõbralik kahjuks. Juhtide sõidustiil tihti väga ohtlik.

Lux Express
Lastekodu 46, Tallinn / Estonia
One of the best bus companies in Europe. Buses are comfortable. Unfortunately, the loyalty program is not very friendly. Drivers' driving style is very dangerous.
Written April 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Julian B
Jersey, UK142 contributions
Jan 2020
These are nice coaches, with free wifi, a personal media centre with a choice of films, music and games, and free tea and coffee. The trip from Tallinn to Riga was about 4.5 hours and the trip from Riga to Vilnius was just over 4 hours. The roads are flat and straight and the scenery is pretty dull, but the trips went quickly with the freebies provided. Fantastic value too, and the departure and arrival times were spot on. Good website in English for making reservations and driver commentary is relayed in English too.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

artkul
Taby, Sweden21 contributions
Aug 2022
You should not respect yourself if you use this company. The drivers are absolutely hating the passengers, scream and use curse words. They do not even have first emergency kit. When my 15 y/o daughters got burns when a deflective paper cap collapses, we got absolutely no help from the drivers and customer service. The company does not respond to my mails. Not a single one! This was a dreadful Soviet experience, in fact, worse than that.

The date of trip: 7 Aug 2022. The registration plate: 189 DCF.
Written August 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Apologize for the late reply. We have communicated with you privately via e-mail regarding this case. Regards AS Lux Express Estonia
Written August 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peter F
2 contributions
Aug 2022
I hated it. The bus was really late on the Riga - Tallinn route, and my young family members were crying. We almost gave up and delayed out trip until the next day. I would NOT recommend this whatsoever and I BEG you not to use the awful company and take some other form of transport. I took the train to Riga and although it was scheduled to take way longer, It took almost the same amount of time. I understand if the route is delayed but at least apologize.
Written November 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Devilianus
Tallinn, Estonia1 contribution
Mar 2022 • Couples
Most pointless Bus with most expensive tickets. If before there was some point buy it tickets. Than after corona luxepress is cheap parrody with begginers driver's. Mostly late, making dangerous manevru. I for long time wasn't driving bus since had car, but after lux will advise, better drive your own car. Cheaper, safer less problem.
Written March 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Judi M
Trafalgar, Australia376 contributions
Jul 2019
Traveling around Europe by train wherever possible but had to get a bus to Riga. Checked on line for buses but decided to book in person. Wonderful pleasant staff that were very helpful, so much so that used them in Riga to get to Vilnius and then to Warsaw. Wish they went from Sofia to Athens as the bus-line we used was terrible.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Angela S
Riga, Latvia114 contributions
Oct 2020
I travelled with Lux Express a lot and enjoy the service: comfortable seats, free coffee, movies and Wi-Fi. Reasonable prices. I highly recommend VIP-zone, the chairs are even more comfortable!
Written May 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Στέλιος Κ
Athens, Greece114 contributions
Jul 2016 • Solo
l had a ticket from Warsawa to Vilnius on friday night ar 23:05. We were waiting 6 person at Warsawa 04 station.Around 11:30pm 2 of us received a SMS saying it will be late for 3 hours and 30 min. l called them around 4am and they told me we have to take the morning bus at 6:10 am from Marymont metro station. We took a taxi and went there and took the morning bus. So the night bus at 23:05 never existed because we were only 6 persons! They prefered to let 6 persons waiting 7 hours on the street during the night in the cold than let the bus go almost empty to Vilnius.l will never trust again such a company that doesn't care about its clients.BE CAREFUL if you have a night ticket!!! You may wait till the next morning to take the next bus! When l asked for my money back they said ....but you have already traveled by the bus!!!! The fact that l was waiting 7 hours on the street doesn't count for them!! l'm so soorry! Next time l'll know!!
Written July 14, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear YANNIS-K66, First of all we are truly sorry for this unpleasant experience you had with our company. Your feedback is highly appreciated and will help us to improve our ability to take a deeper look into our shortfalls and serve you and other passengers better than we did this time. Line Warsaw- Vilnius is part on long-distance line Berlin-Vilnius. Your departure was delayed because of technical breakdown during long-distance trip. We admit that we failed in this emergency situation and we are disappointed in ourselves also. Definitely it is a lesson for all our employees and we will analyze this case deeply. We would like to highlight that our customers are the reason we exist. We care about our customers by creating products that they value. We always do our best to provide service in accordance with our promises. Once again we apologize about this unpleasant experience and thank you for taking time to send us this review :) Best regards, Lux Express
Written July 15, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

moonlioness
Cape Town51 contributions
Aug 2016 • Solo
Disgusting company. They did not convey to all the passengers that they are not at the Nepliget station but are indeed at a muddy sand road accross the road from Nepliget .. They did not inform us. But now, to get out of paying us back the 18 euro the trip cost us, the are suggesting that we should have looked up the details online. Why would I do that when I know where Nepliget is and when I paid a taxi driver a huge amount of money to make sure I get there... at the correct place and with time to spare. Horrihble co.... I need m6y money back please.

Lynn Smith
Written September 23, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Lynn, We are truly sorry that this happened to you. Your opinion is extremely important for us and we are thankful for all information that we receive from our customers. In email we asked you about exact location - where you were waiting bus and you did not respond to it. As it was mentioned previously Lux Express buses stop in Budapest near Nepliget METRO station. Please take look at your ticket there is also written Nepliget METRO station (not simply „Nepliget station“) and please note that this is also official name of this bus stop provided by the government. Map of bus stop location is also on the other side of the ticket. On our webpage is also information about stops available: https://luxexpress.eu/en/bus-stops. In urgent situations, we always suggest to contact us via customer service hot line +372 680 0909. The line is opened 24/7. From our side we made everything to make it easier for clients to find this bus stop if you have any suggestions how to communicate it better – we will be thankful to you for information. Kind regards, Lux Express
Written September 30, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Lux Express (Tallinn) - All You Need to Know BEFORE You Go

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Lux Express is open:
  • Sun - Sat 9:00 AM - 6:00 PM

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