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Gray Line Budapest

43 reviews
#179 of 466 Tours in Budapest
Budapest, Hungary
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About Gray Line Budapest
Gray Line Hungary | Cityrama Budapest was founded in 1987 as one of the first travel agencies to organise transfers and half- or full day sightseeing programmes in Budapest as well as to the countryside. Our guarantees for quality are: 30 years long experience, more and more returning guests as well as dozens and dozens of world-famous foreign travel agencies.
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Gray Line Budapest
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Reviews (43)
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Reviewed May 8, 2019 via mobile

Excellent! Took a 3 hour private tour with a friend. Robert(Robby) was so very knowledgeable abt Budapest ans its history. Comfortable van. I'm handicapped and Robby accommodated my needs. I Recommend this company!More

Date of experience: May 2019
Thank David D
Fanni_Manek, Vendégkapcsolati vezető at Gray Line Budapest, responded to this reviewResponded May 10, 2019

Dear David, we are truly glad that you and your friend found our services comfortable and enjoyable! Robert is one of our most enthusiastic and professional colleagues, therefore we appreciate your feedback of him. Hopefully we will have the chance to meet you soon again!...More

Reviewed April 22, 2019 via mobile

We did two tours with the Gray Line Budapest | Cityrama tours and we found both of them enjoyable. All of the guides we met were knowledgeable and friendly. We felt that overall the company was very well organized. On one occasion we felt there...More

Date of experience: April 2019
Thank skyoli
Fanni_Manek, Vendégkapcsolati vezető at Gray Line Budapest, responded to this reviewResponded April 25, 2019

Dear Skarphedinn R, thank you very much for your detailed review of our Grand City Tour with Parliament visit. It is our pleasure that overall you enjoyed the sightseeing and found the services well organized. We hope that the waiting time was not inconvenient for...More

Reviewed July 19, 2018 via mobile

This was a great way to see the real Hungary- breathtaking views and a lovely boat trip down the Danube to bring you back home from the last village stop. The tour guide Robert Kovacs was excellent - clearly he has a passion for his...More

Date of experience: July 2018
1  Thank badonica
Fanni_Manek, Vendégkapcsolati vezető at Gray Line Budapest, responded to this reviewResponded July 19, 2018

Dear badonica, we are truly glad to read you review about the service of CITYRAMA and especially about the job of Robert! No doubt that he works with a great passion and enthusiasm and it is our pleasure if you thought the same. Please be...More

Reviewed May 15, 2018

I was a bit disappointed by the Danube Bend Tour I took on 12th May. The tour guide was nice but not very good at explaning everything. Also, the stops on the tour weren't well planned. In particular, it would have been better to have...More

Date of experience: May 2018
Thank inesgsilva
Fanni_Manek, Vendégkapcsolati vezető at Gray Line Budapest, responded to this reviewResponded May 17, 2018

Dear inesgsilva, thank you for your comment. We are truly sorry for your experiences, however we have to follow a plan and route to standardise the tours. Therefore we can not reorganize the trips to eat somewhere else as we always follow the policy to...More

Reviewed April 29, 2018

We booked the tour to Gödöllö Palace and waited for an hour at the pick up location but no one showed up. I tried to call the company five times but nobody picked up or cared to call me back. It is as if the...More

Date of experience: April 2018
Thank Darian D
Fanni_Manek, Vendégkapcsolati vezető at Gray Line Budapest, responded to this reviewResponded May 17, 2018

Dear Darian D, we are truly surprised about your experience, we will follow up this case. Thank you for your patience until then. Yours sincerely, Fanni Manek Sales Representative

Reviewed November 15, 2017 via mobile

Booked this tour with Grayline. Wow, excellent 4 hour tour with Robert. A bit of walking around combined with the driving. This tour as very very good, can highly recommend. We were driven around in a Mercedes mini bus and we were only 5 people....More

Date of experience: November 2017
1  Thank carlablack
Fanni_MANEK, Sales Representative at Gray Line Budapest, responded to this reviewResponded November 15, 2017

Dear carlablack, thank you for your feedback about the tour of Cityrama, We are honestly glad if you were content with everything and if you enjoyed the sightseeing of Robert. See you next time in Hungary! Yours sincerely, Fanni Manek Sales Representative

Reviewed October 21, 2017 via mobile

A must for any Sissi fan or if u just like castles. Not allowed to take pictures but there is a photo op in the end where you can dress up like a prince and princess for a fee. The souvenirs where expensive but that...More

Date of experience: October 2017
Thank Hafdis
Fanni_MANEK, Sales Representative at Gray Line Budapest, responded to this reviewResponded October 23, 2017

Dear Hafdis, we are glad to read your nice feedback that you shared with us. Thank you so much for choosing Cityrama company, we truly hope that you will keep this memory for a long time! Also we will pass your opinion to our guide,...More

Reviewed August 30, 2017 via mobile

Cityrama Grayline Tour to Gödöllő was great. It ended up being just me and the guide Pedro who was so very knowledgeable and friendly. It was a great experience.More

Date of experience: August 2017
Thank David M
Fanni_MANEK, Sales Representative at Gray Line Budapest, responded to this reviewResponded September 5, 2017

Dear David, thank you very much for writing about your experiences. We are glad that you enjoyed our Sisi Tour and that you were content with the guide, Pedro. We truly hope to see you soon in Hungrary on another Cityrama tour! Yours sincerely, Fanni...More

Reviewed August 23, 2017

We were taken to a delightful town out of Budapest, Szentendre, and enjoyed the driver and his stories.

Date of experience: August 2017
1  Thank evelynfield11
Fanni_MANEK, Sales Representative at Gray Line Budapest, responded to this reviewResponded August 24, 2017

Dear evelynfield11, Thank you for your nice feedback of the tour with Robert. We hope that you enjoyed every moment and plan to visit Hungary again! Yours sincerely, Fanni Manek Sales Representative

Reviewed July 24, 2017 via mobile

I was in Budapest for the first time for work and had very limited time to explore so I decided to get a private guide to take me around the main attractions in 3 hours. Robert picked me up on time from my hotel and...More

Date of experience: July 2017
1  Thank actwhittaker11
Fanni_MANEK, Sales Representative at Gray Line Budapest, responded to this reviewResponded July 25, 2017

Dear actwhittaker11, thank you for sharing your opinion about the tour provided by Cityrama company and our guide, Robert. It is nice to read how satisfied you were and that you had a pleasant and enjoyable time in Budapest! We are waiting the next time...More

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cpriyam
April 17, 2015|
AnswerShow all 2 answers
Response from katlat29 | Reviewed this property |
Also I've used viator in the past for tours my cost was $70.00 us and included lunch at a lodge
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