Dear Sharon, Thank you so much for writing these kind words. Sylwia is a very good driver, and we are happy she was able to give you some good advice on things to do. We agree that Auschwitz is a place that everyone should visit, so it may never happen again!

Dear Manon, Thank you for writing this review. We are very glad the tour exceeded your expectations, even though it is a dark part of history, it is very important to remember. We hope to welcome you again on our other tours if you are ever in Poland again.

Dear Travis, Thank you for taking the time to write a lovely review. We are glad you appreciate the guide, it is one of our best! Even though it is a hard topic, we believe it is a part of history that should not be forgotten.

Dear Marcin, I am happy to hear your positive opinion about the tour we organized to Augustow. We hope to welcome you again on future tours with us!

Dear Marc, Thank you for sharing your opinion with us. Please let me explain the situation in detail. 1. Weather There was rain 3 days before the flight but the weather forecasts were very good for the next few days. So we encouraged you to take the flight. Secondly, we offered you wine and champagne before the flight - for you and your family (meaning your wife, not your kids). 2. Cancellation policy and payment The cancelation policy you are referring to is not the one you received from us. You took the one from the website as if you were buying the full package online and paying for it the full price upfront. Whereas you paid only a deposit by card which was around 30% of the total price. Besides, you received a promotional price, a 15% discount off the official price for a longer than usual flight. It is the standard policy worldwide that when you get an important discount it is usually a final price and thus non-refundable. We also asked you to pay in cash at the heliport, as they had a terminal failure at that time. Finally, they managed to fix it but there was a risk of being unable to accept the card payment. Therefore, we asked you to pay the remaining amount in cash at the airport. 3. Car transfer Private, chauffeured services are always more expensive than Uber. All in all, you had a flight with great weather conditions and wonderful views, I hope you were able to enjoy it! Kind regards,

Dear Rhea, Thank you for taking the time to write these kind words. We greatly appreciate it. We are glad you booked with us for this tour, as well as on the other tours you booked with us, and we look forward to welcoming you again in the future!

Dear Taylan, Thank you so much for your kind words, we really appreciate it! I am happy your customers were satisfied with our services. We look forward to working with you again in the future!

Dear Maria, Thank you for your positive words! We are glad we could make the tour happen for you, especially since it was quite last-minute. Jacek is a great driver, and your comment confirms that. Thank you once again for booking with us, and we hope to welcome you again in the future!