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Absolute Tours

#274 of 481 Tours in Krakow
Krakow, Poland
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Absolute Tours
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Joolsthebabe wrote a review Oct 2016
Aberdeen, United Kingdom14 contributions11 helpful votes
We had Anna for our Tour, it was fantastic. She was lovely, very informative, and didn't falter when it started pouring and freezing rain was dripping off her. Would highly recommend this type of tour to see the city, easy to get hang of and cover good area in time given. Excellent value for money.
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Date of experience: October 2016
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Response from ManagerBP, Manager at Absolute Tours
Responded Oct 24, 2016
Thank you for sharing your experiences with us. We are delighted to hear that you enjoyed your stay in Krakow and could learn much about its beautiful sights with Anna. Please, don’t hesitate to visit us in Prague and Budapest too.
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Dorothy S wrote a review Sep 2016
Playa del Carmen, Mexico35 contributions12 helpful votes
Our guide spoke excellent English and was very knowlegeable. The walk was at a leisurely pace w it's a stop for polish cake and coffee. The old city is beautiful and walking is a great way to see it. The main square is full of vendors if you are looking for souvenirs.
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Date of experience: September 2016
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Response from ManagerBP, Manager at Absolute Tours
Responded Oct 3, 2016
Thank you for sharing your experiences with us Dorothy. We are delighted that you enjoyed your stay in Krakow and could learn much about its sights. Please, don’t hesitate to visit us in Budapest and Prague too.
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Patricia A wrote a review Aug 2016
Chicago, Illinois468 contributions1233 helpful votes
If I could rate this business HIGHER-- I would!!! Since we were travelling to Krakow from so far away, I went on trip advisor to find help, I wanted to book through them (I felt that I could trust trip advisor for security/good experience). As I began the process of pre-paying for the tour on-line, from the U.S.A. (we came during WYD, world youth day- where millions of people came to the city--and I was concerned that everything would be sold out) the sight automatically sends you to a "Viator" site --I will call it the "trip advisor -abroad". It was a smooth experience. We ended up scheduling 2 tours, 1 walking/ one Segway. My husband scheduled a 3 hour walking tour: "Krakow Catholic Churches and Monuments Tour" ($38.37US each) because he loves history. The fee included the entrance ticket to the castle. Our guide was SUPER, SUPER, SUPER, AMAZING!! I told him at the onset that this tour was "for my husband" as my teen and I are not that interested in the details of history. He gave us the most FABULOUS tour ever! My husband is a scholar and typically knows more of the history of a city than the people/tour guides who live there--and he asked for certain places he wanted to see, and we were taken right there! The amount of detail and in-depth knowledge of our tour guide was simply UNBELIEVABLE!! (Our guide told us that he was studying for a graduate degree in history. No surprise there!) It was the first time in 23 years that my husband was speechless on a tour --taking it all in-- the whole time!! We had SO MUCH FUN on our 3 hour tour, that we kept the guide for 3 MORE hours. Yes, we had a 6 hour walking tour that "flew" by! Here are a few tips!! #1 Be SURE to ask to go up and see the legendary "Sigismund Bell"--I will warn you, there are lots of flights of steep stairs, and you must be of average weight to slide through the entrance/exit at the top. But the views are fantastic!! It's like our U.S. liberty bell. #2 I scheduled the Segway before I left for our trip, and there was a huge lightening/thunderstorm, so we couldn't go. I rescheduled it for 2 days later (supposed to be clearer weather) same exact thing happened. I rescheduled it again, and when the day/time came we were exhausted-and didn't go-so I burned all that $. (not the company's fault) So I would recommend NOT pre-purchasing tickets, I would just go there or call them when you arrive in town. #3 "Plac Szczepanski" is not just a street, we walked around trying to find this place and actually it is on a "square" located 1 block just off of the main market square. I had the name of the business as "absolute tours" and when we were walking around, the signs most obvious to us were "yellow zebra" and "tour center" (see photo). Please press "YES" if you found this helpful, as I wonder if anyone actually reads these....
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Date of experience: August 2016
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Response from ManagerBP, Manager at Absolute Tours
Responded Aug 9, 2016
Thank you very much for sharing your experiences with us. We are delighted that you enjoyed your stay in Krakow so much and could learn a lot about its beautiful sights. Please, don’t hesitate to visit us in Budapest and Prague too.
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Caroline G wrote a review Dec 2015
Colwall, United Kingdom3 contributions3 helpful votes
I hesitated to write this review but am doing so because I believe there are several lessons to be learned from my experience which will be of benefit to Absolute Tours and tourers alike. We liked Tom, our guide, and his English is very good. He took us around the sights and told us the various stories with humour and answered all our questions. We enjoyed being able to move around the beautiful city of Krakow on Segways. However, the tour started late which suited us at the time but it became dark all too soon. Although we told Tom we had Segway-ed before, I think we should have had a chance to orientate ourselves before going out on the roads. Tom was very careful to demonstrate the importance of approaching a kerb with our wheels dead straight and quite correctly made us practise this. Although we were given helmets we were both surprised that Tom did not wear one and neither did he carry a first aid kit. We were also surprised that the Segways were either very poorly lit or not lit at all. Shortly after being shown Schindler's factory Tom led us into a very dimly lit alley and even he was caught out by our diagonal approach to a raised kerb. He successfully negotiated it himself but failed to call out STOP (or even the Polish equivalent) and by the time I saw it it was too late for me to do anything. I came off and broke my arm. Although Tom offered to ring the office to arrange for someone to collect me I opted to get back on the Segway as I reasoned I could ride it using my good arm. Then it became bizarre. We thought we would make our way straight back to the office but Tom continued the tour as though nothing had happened. I honestly believe he had forgotten! Meanwhile it was even darker and getting colder. Of course we should have said something but I think we were both rather stunned. Obviously our short trip to Krakow was wrecked as A&E was not on our sight-seeing list. I hope that my story will bring about some changes in the management of these tours with the guides being given appropriate support such as training in First Aid/sports injuries, carrying First Aid kits (a sling might have helped me) and, in case we had caused an accident, making it obligatory for guides to wear helmets. Also to ensure that all Segways have working lights. In my case it might have been helpful, and good public relations, if I had been offered transport to and from the hospital. Despite both the pain and inconvenience this accident has caused me, I am not put off Segway riding because I do not believe what happened was the fault either of the Segway or myself. My criticism is directed towards the management of the tour and I very much hope my recommendations will be acted upon. Meanwhile I would caution anyone from choosing an evening tour.
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Date of experience: November 2015
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Response from ManagerBP, Manager at Absolute Tours
Responded Dec 12, 2015
Dear Caroline, Thank you for your detailed feedback about our Segway tour, we really appreciate it! First of all, please accept our apologies as we were unaware of the situation above until you shared it with us. The guide tried to make sure you feel OK after the accident happened and he did not expect from your reaction that the injury was that serious. We are glad you brought all the mentioned issues to our attention so we can make sure no situation like this will occur in the future. The appropriate actions have been done by our management team regarding safety and visibility on the Segway tours. All our guides will carry First Aid Kit with themselves on our tours from now on and they received training on First Aid procedures as well. We are really glad to hear that this experience did not put you off riding Segways again in the future. Please contact us directly next time you visit Krakow, Prague or Budapest as we would like to invite you on another tour with us to show you the city and how we have developed. Thank you again for your feedback!
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Carol C wrote a review Dec 2015
Orsett2 contributions1 helpful vote
With a busy couple of days visiting the Salt mine and Auschwitz it was good to finish my trip with a walking tour learning more about the history of Krakow, our tour guide was brilliant and very knowledgeable, and was a good way to end the trip.
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Date of experience: December 2015
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Response from ManagerBP, Manager at Absolute Tours
Responded Dec 7, 2015
Thank you Carol for your kind feedback, we are glad you decided to join our walking tour on your last day of your visit. It is definitely one of the best ways to discover Krakow. We hope to see you next time as well!
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