Super Cracow - Tours & Shuttle

Super Cracow - Tours & Shuttle

Super Cracow - Tours & Shuttle
4.5
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
8:00 AM - 10:00 PM
About
SuperCracow offers you full transport service such as; airport transfers, tours, and sightseeing Krakow. Our most popular destinations are Wieliczka-Salt Mine, Auschwitz-Birkenau, Zakopane-Tatra Mountain, John Paul II route, Krakow City Tours in one of 26 languages to choose, Aquapark, ZOO, Shopping tour and many more. We provide private "door to door" service. See you in SuperCracow
Krakow, Poland

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Tours and Tickets by Super Cracow - Tours & Shuttle
Travelers talk about
(13 reviews)
(4 reviews)
(2 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
357 reviews
Excellent
238
Very good
55
Average
13
Poor
21
Terrible
30

Sjoerd
Uden, The Netherlands3 contributions
Nov 2022 • Couples
The tour to Auschwitz with Super Cracow was really impactful for us. The guide was so good and detailed, that everybody in the group was focussed on his stories. I would really recommend Super Cracow. Thank you for this experience.
Written November 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Meenakshi
Dublin, Ireland2 contributions
The guided tour was organized by Super Krakow and was excellent. There’s no easy way to do the tour without feeling absolutely shaken and devastated - but super krakow organized pick up and drop off, with an incredibly respectful and knowledgeable tour guide in Auschwitz-Birkenau. Would recommend 100%
Written July 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Info S
Thank you!
Written July 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andrea T
Vienna, Austria19 contributions
Oct 2021
Did the Tour of Auschwitz and Birkenau, booked on GetYourGuide (Supercracow.com) with Mateusz a couple of days ago and just wanted to show my support to this amazing guide that very respectfully presented the dark past and was giving out information beyond my expectations. Worth a visit. Keep up the good work.
Written October 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Info S
Thank you!
Written December 8, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

John C
Leicester, UK52 contributions
Feb 2019 • Couples
We were picked up from our hotel so spent 45 mins collecting our fellow tourists before starting the 1.5 hour bus ride to Auschwitz. On the journey we were shown the films taken by the Russians when they liberated Auschwitz. Not for the faint-hearted. When we arrived we had a brief opportunity for a drink and 'comfort break' before our guide, Katrina, took us into Auschwitz. We were joined by another tour group and an Auschwitz tour guide. The local tour guide spoke no English and played no appreciable part in the tour. Katrina was excellent. She was easy to hear through our headphones, her english was good and easy to understand, and she told the history of the camps frankly and with respect. The first half of the tour is in Auschwitz, and is largely inside the accommodation blocks where exhibits tell the story of the camp. I think this took about and hour and a half. We progressed at a steady pace through the rooms, with Katrina guiding us and explaining the exhibits. Some reviewers have said they felt hurried. I didn't, the pace seemed comfortable, the group was subdued and well led by Katrina. After a brief comfort stop and a short bus ride we went to Birkenau, where we walked from the train ramp to the gas chambers and crematoria, then back down the huge site to one of the accommodation blocks. This part of the tour took about 40 minutes and then we had a very short amount of time before boarding the bus. Not enough time to queue for a coffee. If you are thinking of going be aware that it is a full day trip. We were collected at 08.20 and back at our hotel at 16.00. You cannot take bags bigger than A4 size into the site. You can take bottles of drink, but not open cups of drink and not food. Food is available at both sites but it is expensive and the time available is minimal. Some of our fellow travellers took sandwiches. We had a large breakfast! You can take cameras on to the sites but there are some areas where you can't take photos, some areas where no flash allowed, and some areas where silence is requested. Birkenau in particular is exposed and was cold and windy, so wrap up warm. You can leave stuff in the bus if you want to, you don't need to carry everything with you. Today (13th Feb) there is a sprinkling of snow on the ground. Auschwitz paths were fairly flat and dry, but Birkenau had wet muddy and puddled areas so my trainers were only just up to the job and we all had spatters of mud on the backs of our lower legs. If you only do one thing while visiting Krakow it has to be this. This trip is harrowing, but you will never forget it.
Written February 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Maria F
5 contributions
We erroneously left activities to the last minute and thus we could not book through the respective facilities to visit places of high interest including Auschwitz. With some shopping around online I found this tour which is also normally offered with the Salt Mines, but given that this one was offered alone I thought we will manage to get a full day out of it and explore the place at a leisurely pace. As it turns out, this was not the case as we spend all but a three hours at the Memorial, there wasn't even free time to roam about on your own which was a pity. The tour includes tickets for the Memorial however the extra costs mainly covers the minivan that will stay with you which is sweet given that transport is taken care of completely. The tour is also great for first timers like us that left it to the last second to go and visit the Memorial but unfortunately, while the tour was informative, the time was no where nearly enough to take in what really happened in the place and pay your respects. You are rushed through Auschwitz I and Birkenau is barely touched perhaps also given that it's mostly ruines.

Furthermore, I have gone with this tour over other cheaper ones given that it specified that the group was small, unfortunately while this was the case with our minivan, at the memorial itself we joined at least another group, doubling the size of the group thus loosing the intimacy and advantage of touring in small numbers. This was felt especially in Birkenau given that the tour guide spoke softly and didn't wait for the whole group to come close for the explanation before commencing her commentary.
Written January 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for sending feedback. The trip you bought was a regular trip together with other participants. During a regular trip, we must respect the time frame because some clients have airport transfers right after the trip. This is the main reason why we can not stay in the Museum anymore. The sightseeing we organize is a standard tour lasting a maximum of 3.5 hours (about 2 hours in Auschwitz I and about 1 hour in Birkenau and a short break between the camps and time for transport). Due to the large number of museum visitors, regulated trips are the most popular and available daily. The guides are people employed by the museum and are randomly assigned to groups of visitors. The guide gives the pace of sightseeing and the group should work with the guide. In case of any problems, please pay attention directly to the guide. The maximum group can count 30 people, so during a regular (group) trip that you have bought it is normal that there are other tourists. Thank you again for sending your feedback and we hope that this answer will give you details of the trip for the next customers. Regards Michal
Written January 27, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mairead W
1 contribution
This tour was well worth the money. Something that everyone should do. This company has comfortable, clean and air conditioned vans. Our driver Gregory was wonderful and I felt safe at all times. I forget the tour guide’s name but she was also lovely and very informative. I would definitely recommend this company if you are planning a trip to Auschwitz.
Written May 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Courtney D
5 contributions
Jan 2018 • Couples
The actual experience at Auschwitz-Birkenau was astonishing, and completely sobering to see the grounds (museum, gas chambers, barracks). That was an unforgettable experience. One we'll remember forever.

We were not impressed by this company though. It's difficult to get to Oswiecim, so I'd only recommend this company or another for the car/bus service to and from the camps.

Pros: Bus ride to and from.

Cons: Disorganized one guide on the bus but you're following another to a starting point; then paired with another for the tour. No connection with the tour guide(s), you don't get to spend a lot of time at the museum to take in all the information and visuals. No direction of what's happening next, where the bus is located, are there any additional stops, should we take a toilet break, etc.

We came to Krakow after spending about 2 weeks traveling through Italy and Bavaria. We had done many tours at this point. Oswiecim is about an hour drive from Krakow. On the ride there, we watched a video on the camps. Several people on our bus chose to take a nap during the video. The drive back was about 1.5 hours with traffic... there was no interaction/content. The tour itself was a little disorganized. We had different tour guides transitioning to and from the grounds, and were paired with an official guide to talk about the history and devastation on the grounds. She was knowledgeable, but spoke quickly as if she was going off of a script. Going through the museum at Auschwitz, you don't have any time take in the information. They quickly move you from room to room, and it's very crowded. You're often hearing about a picture/item/display at the other end of the room but have to wait for the crowd to clear before seeing it.

I'd highly recommend a tour of Auschwitz-Birkenau, but not necessarily with this company.

Tip: Pack a snack, even though you cannot eat on the bus.
Written February 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Brit G
Stavanger, Norway359 contributions
Was guided to Auswhitch with this company, they had a very knowledgeable and skilled guide. He always had steel control over the group, making sure everyone was involved, even in very crowded areas. All the time full of historical knowledge and respect for human suffering in this heartbreaking place. A very competent guide.
Written February 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Amy K
Exeter, UK55 contributions
My partner and I left organising our visit to Auschwitz-Birkenau till we arrived in Krakow which I do not recommend, we were very lucky we found this English tour during the few days we were staying on short notice.

The tour was very good, we booked online and the company contacted us with meeting times and locations. Our tour guide was very knowledgeable and was happy to answer any questions we had. The only cons we had from the tour is the fact you don't get to see everything however, if we were to do the visit without a tour we don't believe we would of got as much information as we did. As we had a time limit the tour did feel a little rushed at times, we would of liked more time to read and view all exhibitions.

If you are happy with just a snapshot of what the camps were like then I would definitely recommend the tour. The value for money was great as we were picked up very close to where we were staying and the tour guide was great, I learnt a lot of new information about what it was really like in the camps.

A must visit if you are going to Krakow!

Written December 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Griffons
Globe, AZ95 contributions
Jul 2018 • Couples
This is a long day of touring but don't miss this opportunity. The balance of the subject matter makes for a great day. This is a small bus - we had 7 people from four different countries and our driver Karol made the day. He was precisely on time and very efficient in how we got around. There were plenty of stops for bathroom breaks and a lovely lunch. (Lunch is NOT included but the restaurant is wonderful) The tour guides were excellent and their English was perfect. All guides were native Polish and you could sense their national pride. This was an amazing experience and we would recommend this tour highly.
Written July 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Super Cracow - Tours & Shuttle (Krakow) - All You Need to Know BEFORE You Go