J'adore Instytut Spa
J'adore Instytut Spa
5
8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
About
If you are looking for place with perfect massages and beauty treatments you found the right spot! Come over and spoil yourself!
Duration: 2-3 hours
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The area
Address
Neighborhood: Stare Miasto
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles91 reviews
Excellent
86
Very good
1
Average
1
Poor
0
Terrible
3

Erle S
Northern Norway, Norway6 contributions
5.0 of 5 bubbles
Sep 2015 • Solo
Wow, wow, wow! Great massage, lovely pedicure, facial treatment and hairstyling.
I went there beacuse I saw positive opinons on Tripadvisor and I have to say it and I'm happy I did.
The facade of the building doesn't look any nice, so at the beginning I wasn't sure if im in the right place but once you got inside I knew it was great decision. J'adore Institute is such a lovely place!
All the people working there were super nice and really professional. They are speaking english very well so the communaction was easy. It was so relaxing!
The time I spent there was a highlight of my trip.
Written September 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LiseNesbo
Stavanger Municipality, Norway8 contributions
5.0 of 5 bubbles
May 2015 • Friends
I'm really pro when it comes to beauty salons and spa centers. I liked J'adore Instytut from the beginning. The staff who works there is really friendly and speaks very good english so the communcation is very easy (believe me, it's still hard to find the places with the professional staff) . I got to the place with my sister. It was her birthday. We both decided to get pedicure and manicure done. My sis enjoyed also Spa Ritual (something with the scrub and chocolate). Everything was really amazing! The interior design of J'adore Instytut is beautiful, they have impressive crystal lamps, glamour chairs and mirrors and of course all professional devices there! I really enjoyed it. Also we got glass of champagne and sweet treat complementary as it was sis's birthday which was really nice. I would def recommand this place.
Written June 14, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Shostakovitch
Broxburn, Scotland36 contributions
5.0 of 5 bubbles
Sep 2015 • Solo
The place is not too far from the Planty gardens which surround the old city of Krakow. I went on two occasions and found it to be very welcoming, and they arranged therapists for me at relatively short notice. The interior is bright and airy, and the pedicure and massages were very professionally done. The massage room was particularly pretty with niches in the wall with dark décor and little statues of the Buddha overlooking you. I came out of there twice feeling like a new person. I would thoroughly recommend a visit.
Written September 24, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gabiele L
Hamburg, Germany1 contribution
5.0 of 5 bubbles
Apr 2015 • Couples
My boyfriend and I visited J’adore on our recent trip to Krakow, having read previous tripadvisor reviews. We had a 90-minute deep tissue massage and we were in a double treatment room which was nicely decorated ( in oriental style). We have to say that this has been one of the best massages we have ever had. The Massage therapists were friendly and extremely professional. I also got pedicure after the massage, which was perfect end to a tiring day of sightseeing.

We strongly recommend this place. Great location in central Krakow. Very professional and friendly staff.
Written June 24, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sylwia B
1 contribution
1.0 of 5 bubbles
Feb 2020 • Solo
I have been to this salon a few times. My last booking was made as usual for a specific time, two services + a consultation for the third one.

When I'm confirming that I'm on my way, two argumentative customer service (?!) representatives (Kornelia and Olena) insisted on the imaginary story that they had called me before and that I said that I'm ill and not coming.

On top of that, wrong time and services were listed under my booking. Obviously my booking was mixed up with someone else's.

The issue is not the mix up, the issue is the extreme rudeness of staff. When I politely explained that no calls were made to me, I was told to hold and the phone was passed onto the other receptionist without even mentioning what the call is in regards to.

After going through the story again, the 'solution' that I was offered, in a patronising way, is that I can come so they can 'have a chat wigh me and show me the call history'. I politely declined. I wanted to have my nails done in quiet and not have chats with rude and unqualified staff whose priority should be to keep the customer, not even happy, but at least to keep them.

Awful service.
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Katharine J
East Chicago, IN2 contributions
5.0 of 5 bubbles
May 2015 • Friends
Wonderful place in the center of Cracow!!! Extremely luxurious design, educated and experienced cosmetologist. My face is 10 years younger! Sweet patterns manicure admire every day !!!! :))) I recommend !!!
Written May 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Camille G
Oslo, Norway1 contribution
5.0 of 5 bubbles
Mar 2015 • Friends
This place is wonderful! Absolutely the best massage - relaxed and forgot about the stress and responsibilities;) Professional cosmetologists, high quality service, stylish, luxurious interiors - I recommend anyone who has the opportunity to be in Krakow!
Written March 24, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lena426
Krakow, Poland4 contributions
5.0 of 5 bubbles
Oct 2014 • Solo
If you are thinking about a place to rejuvenate, this is the place to go. I had a facial treatment and a massage. They were both wonderful. Professional service and nice atmosphere. The interior is nicely finished and the prices are competitive. The experience here was wonderful and I would go back! :-)
Written November 25, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Aggie D
Hove, UK6 contributions
1.0 of 5 bubbles
Jul 2017 • Solo
I booked an appointment for cryolipolysis a while ago. I told them I do have psoriasis, but I have my doctor permission to do it and I have had it done before so there is no worry. There was no objection from the person taking the booking.I turned up for my appointment and the young girl told me, I can't have it done because I have psoriasis… She said somebody should have told me that when I had told them. I said I have had it done before, have my GP permission and my psoriasis is totally under control. I showed her my skin and she turned her haed away, didn't even want to look saying it looked very bad. I told her she probably never had seen psoriasis before because this is very mild psoriasis. I felt like someone with leprocy in XIX century. I'm 40 and have been having psoriasis for most of my life, but I don't remember when last time somebody made me feel so awful because I have psoriasis. You need to educate yourself and be more sensitive about peoples' feelings. You might have shiny chandeliers, but you need to move into XXI century.
Written July 24, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dir Aggie - we are sorry you weren't able to use our service but you need to know psosaris is an absolut contradiction to this treatment. It's our priority to keep the treatments as maximum safe and effective for our patients as possible. The health of our customers and the best possible resultes are the most important for us. If you felt bad during the consultation - we are sorry for it - but we can gurantee the specialist just wanted to be polite and to keep your privace as it's only possible while you were changing. All our employees graduated from master's degree of cosmetology and have done additional certifications and we are sure they made good decision. Of course maybe the other place decides to do the treatment but it's their responsibility as we know how powerful our lasers and other beauty equipment can be so we rather stay safe. We hope you understand our point of view. We wish you all best. Best regards, J'adore Instytut
Written August 3, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Torilsh
Steinkjer, Norway1 contribution
5.0 of 5 bubbles
Jun 2016 • Couples
This is the best spa/beauty salon I have visited,ever! And I have been to many!
Everything was perfect from the moment we arrived. The girl in the reseption was very helpful and organized everything,offered us drinks and treats.
The spa therapists was experienced and did a great job! The massage was heavenly,and she tailored the treatment after our wishes.
All in all,a perfect spa visit!
Written June 21, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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J'adore Instytut Spa - All You Need to Know BEFORE You Go (2024)

Frequently Asked Questions about J'adore Instytut Spa

J'adore Instytut Spa is open:
  • Mon - Sat 8:00 AM - 8:00 PM



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