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Mr.Shuttle Tours & Transfers Krakow
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Mr.Shuttle Tours & Transfers Krakow

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See all things to do
Mr.Shuttle Tours & Transfers Krakow
4.5
#74 of 532 Tours & Activities in Krakow
City ToursPrivate ToursBus ToursDay Trips
7:00 AM - 10:00 PM
Monday
7:00 AM - 10:00 PM
Tuesday
7:00 AM - 10:00 PM
Wednesday
7:00 AM - 10:00 PM
Thursday
7:00 AM - 10:00 PM
Friday
7:00 AM - 10:00 PM
Saturday
7:00 AM - 10:00 PM
Sunday
7:00 AM - 10:00 PM
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About
Mr.Shuttle is a fully licenced, locally owned and operated company established in Krakow in 2003 year. From the very beginning we have specialized in professional transport for tourists and business travellers and provided reliable and efficient services. We offer airport transfers in Krakow, Warsaw, Wroclaw, Gdansk and Poznan as well as one day tours, including Auschwitz Tour, Salt Mine Tour, Zakopane Tour and many more.
Krakow, Poland
Awards
Travelers' Choice
2024
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions
4.5
4.5 of 5 bubbles2,854 reviews
Excellent
2,375
Very good
334
Average
73
Poor
35
Terrible
38
Jack L
5 contributions
5.0 of 5 bubbles
Excellent tour of Auschwitz 1 and Birkenau.
Aug 2024 • Couples
After being let down by another local tour company, Mr Shuttle stepped in an delivered nothing but excellence, they were well priced and communicative from start to finish.

We received confirmation of our booking almost immediately, as soon as their tour was full they planned the schedule and informed us of our pick up time.

When our vehicle arrived it was on time, clean, modern and driven by a friendly competent driver.

The tour itself was conducted by another guide on behalf of Mr Shuttle however was equally helpful.

It was a very difficult day but one that I was honoured to be a part of, if you are interested in this awful part of history, I can not recommend Mr Shuttle enough, they took all the worry out of the planning meaning we could just focus on taking in the history of this hauntingly beautiful place.
Written August 25, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patricia D
Staffordshire, UK57 contributions
5.0 of 5 bubbles
Excellant and Reliable Shuttle service from airport to hotel
May 2024 • Couples
Just returned from Krakow, we were planning on just getting a taxi when we arrived at Krakow airport but at the very last minute (booked the morning of the day we were traveling) so their would be no surprise on what we would be spending. We got an almost instant confirmation detailing the process. Our flight was then delayed just over two hours so we sent a SMS to Mr Shuttle as per their confirmation instructions to let them we would be late arriving. In the end we didn't get through passport control until 10.20pm. Our driver was waiting for us, Olaf was very helpful and during the drive to the hotel told us all bout the city and suggested things we may like to do on our visit. We had also booked a return with Mr Shuttle, again our driver picked us up at the hotel on time and returned us to the airport well in time for the return flight. We would highly recommend MR Shuttle and will definitely use them again on a future visit to Poland.
Written May 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KateSkylark
United Kingdom54 contributions
5.0 of 5 bubbles
Andrzej and Mr.Shuttle saved the day!
Jun 2022 • Friends
We had a day which started horrible and was saved by Andrzej the Amazing (aka Da Boss) and Mr. Shuttle Transfers.

We were supposed to get to Praha with Sodo Visitour bus, which didn’t show up, allegedly had a delay but there was no contact with the driver and no info at the bus station.

After a bit of searching for other options (neither of which would get us to Praha at decent time) we stumbled upon Mr. Shuttle.

Amazing crew at dispatch (whoop whoop for Zuzanna!) found us an 8 seater and a driver in under 1.5hr. Great communication and service.

Andrzej (who got a nickname Da Boss) got us to Praha in great time (safely, with stops at nice gas stations), expertly avoiding traffic and keeping the whole bus entertained. Our visit wouldn’t be so nice it it wasn’t for him and Mr. Shuttle team.

We even did a victory selfie :D
Written June 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MKGTravelTeam
Thank you so much for taking the time to leave us the wonderful review! We count ourselves lucky for customers like you. We look forward to seeing you again! King regards, Mr.Shuttle
Written December 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen Turner
1 contribution
5.0 of 5 bubbles
5 STAR CUSTOMER SERVICE EXPERIENCE!
May 2022 • Friends
I booked with this company when my best friend and i visited Krakow and Poland for the first time in May 2022 and had such a great experience the first time (we booked the combined Auschwitz/Salt Mine Tour) and the vehicle picked us up promptly at our hotel (Hotel Pollera) and was really comfortable.

The driver Tomasz was a great guide and gave us so much extra information and the lunch provided was terrific and great quality.

Since we had such a great experience i have rebooked with Mr Shuttle a second time earlier today. I am bringing my wife, mother in law and my parents for the Krakow Christmas Market in December and have booked The Auschwitz Tour on one day of our trip and The Salt Mines on another day earlier today given how impressed i was with Mr Shuttles customer service quality, and i know good customer service, i have worked in customer service for 15 years at various London Museums.

I look forward to having a fantastic second customer service experience with Mr Shuttle again in December 2022.

Keep up the great work Mr Shuttle your company is terrific 5 stars and would recommend anyone and everyone to book with this company in the future.
Written November 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MKGTravelTeam
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! King regards, Mr.Shuttle
Written December 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emblpa44
Stratford-upon-Avon, UK190 contributions
5.0 of 5 bubbles
A Professional Outfit
Aug 2020
A professional outfit using smart well maintained and clean mini coaches. The trip I was on was an all day one son a nice lunch was included. A professional driver and top guides makes them a good outfit to use
Written August 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yorkshire012
Kingston-upon-Hull, UK35 contributions
5.0 of 5 bubbles
Excellent company
Sep 2023 • Couples
Took day trip auschwitz & driver was so friendly & spoke pretty good English & explained things really well and told us alot about how krakow has improved over the years. We also booked them to transfer us back to airport from hotel arrived 10 mins early which was good due to heavy traffic drivers dress smart would totally recommend anyone to use this company. Thank you Mr shuttle can't wait to return.
Written September 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Monica Larsen
2 contributions
5.0 of 5 bubbles
Perfekt airport transfer 👌🏻
Feb 2022 • Family
Booked a private pick up from Zakopane to Krakow Balice airport one day in advance. The driver arrived 15 minutes before the agreed time - which was a bonus since the traffic was terrible! Very friendly and likeable driver who spoke flawless English.
My highest recomendations 👌🏻
Written February 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jodi
Leeds, UK44 contributions
5.0 of 5 bubbles
Amazing service
Sep 2023 • Solo
After reading a lot of confusing and negative reviews with other group tours to auschwitz I booked with Mr Shuttle due to the great reviews on here. I’m so glad I did :) firstly it’s very organised they collect you from your hotel and drop you back off there. They send you an email and confirmation text the day before your trip so you are clear for what time you are required to be outside your property. They also send you a reminder text an hour before. Our driver was extremely friendly and he told us where he would be waiting after both tours. Lunch is provided, although I didn’t have it it looked extremely nice :) the tour guide we had for the camp was amazing she was extremely informative. As the auschwitz is not some thing I would like to experience again due to the sadness of it I’m so glad I booked the tour though MR Shuttle as they made a sad tour a great experience.
Written September 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Evelyn H
Los Angeles, CA10 contributions
1.0 of 5 bubbles
Do not use for transfers
Apr 2024 • Family
Do not use for transfers. We booked a pick up and the driver never came. He was 30 minutes late when we were notified that it would be another 35 minutes. We had an event scheduled & couldn’t wait. We called an UBER Black & it came immediately & was cheaper.
Written April 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PamelaW31
Paisley, UK77 contributions
5.0 of 5 bubbles
Airport Transfers & Auschwitz
Feb 2020 • Couples
We used Krakow Shuttle for both our airport transportation and a trip to Auschwitz.

At all times the drivers were courteous and timely and everything worked as it should. We received a text and email confirmation the evening before our trip confirming the pick up time.

All of the vehicles were of a good standard and the trip was very well organised making a stress free day out.

We would not hesitate to use them again.
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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