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Krakville Tours
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Krakville Tours

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See all things to do
Krakville Tours
4.5
489 reviews
#89 of 449 Tours & Activities in Krakow
Bus Tours
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8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
8:00 AM - 10:00 PM
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About
Our company started operating in June 2005. Since that time we have made every effort to put a smile of satisfaction on all our customers faces. We are a fully licensed transport and travel company our cars are comfortable and air conditioned. Our friendly English speaking drivers will make sure that your sightseeing is safe and sound.
Krakow, Poland
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Tours and Tickets by Krakville Tours
Travelers talk about
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(9 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
489 reviews
Excellent
329
Very good
90
Average
37
Poor
23
Terrible
10
Sharon D
Kaiserslautern3 contributions
Krakville Tours in Old Town Krakow is 1st Class
Oct 2021 • Solo
Found Krakville Tours in Old Town Krakow. The 2 tours booked in less than 10 minutes each. Magda was friendly & professional, really great! The two drivers were also experienced and professional; they answered all questions about the tour sites, and ensured everyone was comfortable. Highly recommend!
Written October 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
roger w
Leeds, UK3 contributions
krakville auchwitz berkenau tour 9 5 2013
May 2013 • Couples
krakville tours what can i say a very professionl and honest company with no pressure sale our driver peter was brillient very patient and informative about the tour the price was very good in comparison to other tour companies in krakow offering the same tour but in a shorter visit time at auchwitz berkenau the tour guide was excellent spoke very good english with compassion and respect and open to questions at any time the tour time was approx 6 hours with a couple of breaks thank you peter and krakville tours a very safe and sound tour company i would certainly recommend them ROGER FROM DEWSBURY WEST YORKS
Written May 11, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Irenko862
Harrogate, UK312 contributions
Best in town
Mar 2013 • Friends
If you are going to book any tours - these guys are the best. Knowledgeable, efficient and not to pricey. Everything was on time and the tour buses very comfortable. We now use them for our airport transfers. No messing around and door-to-door service.
Written March 18, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Travelgirl
New York City, NY186 contributions
Don’t use them
Nov 2017 • Friends
I was leaving that night, and on Saturday I booked a tour to Auschwitz that was suppose to leave at 10.45, left at 11.08 am, they said was a 6 hour tour, was 8.. the guide inside the bus was very very rude, I was speaking in Spanish with my friend and he yelled at us that he hated Italians( he thought we were speaking in Italian) so I asked him to stop screaming and if he was ok, that was also very disrespectful for Italians in that bus. It got pretty scary that at the end, i preferred to pay another tour to get back. Think that company should do some psicological exams to his employees
Written November 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Magdalena N
Dear Lissette and Ethelitas, It is a shame that you've missed out on a lot of events which took place on that day. To start with: tour supposed to start (departure ) at 11:00 but we always meet 15 min before departure, which you were informed about when you bought your tickets. So that will be 6 min late. Reason: You and your friend sat with your bags on 4 seats, which is a whole row of seats. That's why we had to wait for you to make space for other 2 of our clients which were coming with us on that tour. Regarding duration of a tour: all our information of that tour contains rough time of duration about 7 hours because all depends on traffic on the roads, amount of people at the Museum site, which may cause slight delays. Out of our 10 years experiance organising that tour it is the most accurate time. On top of that in the opinion which you wrote you've missed out important information for the reason why you left the tour. It was a beautiful day but nobody on that bus knew what was about to happen next. You two ladies furious about the fact that you had to sit as friends next to each other for 1,5h which you've been politely asked by our tour leader to make space for two other participants on that tour. You started calling our tour leader „estúpido”. Nowadays people are travelling around the world and it doesn't take a degree to understand what you were saying to our tour leader. That situation was seen by everybody on that bus. You had no intention to stop at that, so by the time you got to Auschwitz the whole bus of 55 people had enough of you insulting our tour leader and behaving very badly on that tour. After 2 hours of sightseeing Auschwitz I Museum you left the group for unknown reasons without notifying our tour leader. Luckely you've been seen by the same tour leader getting on the bus of another tour company going back to Kraków. Otherwise we would have to spend a lot of time looking for you whilst 55 of our customers would have to wait. You wrote that the tour took 8 hours. You left for Kraków leaving our group after 4 hours of being with us. Best regards, Krakville Team
Written November 17, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stan R
New York City, NY1 contribution
Would NOT recommend
Jun 2013 • Couples
Recently, me and my wife chose Krakville company to go to Auschwitz museum with. We were hoping for the best but it turned out their organisation was really ill. Our departure was delayed by about 40 minutes and it seemed they had more customers than they could handle so some of the people were cramed into small mini vans and they did not get to see the movie on the way which company advertise so much. Not to mention, due to our delayed departure, everybody was rushed around the site and we did not get enough time to grab any snacks or drink because of the massive que and lack of time which is quite a draw-back considering the duration of such tour.
Well, I wish them all the best but they still need some practice and to work on their organisation because it did not seem to professional to us.
Written June 22, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gracejar
London, UK1 contribution
Friendly and well organised tour
Sep 2012 • Friends
We took this tour to Auschwitz, so glad we chose it. It was cheaper comparing with other travel company but the tour was managed at a high standard - the driver was friendly, car was comfort and timing was perfect to us. We even chose their taxi airport service afterwards, it was just very flexible and realiable.
Written September 17, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BabyV
Athens, Greece5 contributions
Auschwitz I & II and Birkenau Tour from Krakow
Apr 2019 • Family
I was trying to find the best company for our visit to Auschwitz-Birkenau, as reviews were not that good. It was also difficult to find tickets for this place, but we've managed to find through them. Our communication through e-mails was very good.

We were picked up by coach and driven to Auschwitz, we were given plenty of information on the coach about planned breaks, toilet costs, bag size etc. We were then taken to the entrance where we fitted our head sets and met our tour guide.

She was very professional and emotional and she gave us some very interesting facts. Headset was clear throughout the whole tour and we had enough time to read what was provided in each room of the camps.

In Birkenau we didn't have head sets, but the tour guide was very good. Here is a fair bit of walking involved, but there are no hills, so just flat space.

I strongly recommend Krakville tours for visiting concentration camps.
Review of: Auschwitz and Birkenau Memorial and Museum Guided Tour from Krakow
Written May 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheFoodguy
Delray Beach, FL293 contributions
Not reliable
Jun 2013
Arranged for a airport transfer on June 13th for 12:30 pick-up on June 14th. Our hotel called at 12:45 and We were assured the driver would be there in 5 minutes. No driver 10 minutes later so our hotel called a cap that was there in 4 minutes. Don't know if they ever sent a car. Only good thing is we did not pay on advance. Would not trust again
Written June 14, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jockdownsouth
Horsham District, UK101 contributions
Very Professional and Good Value
Nov 2012 • Couples
Like some other reviewers I picked up a leaflet from a guy in the street, who wasn't at all pushy. They don't pick you up from your hotel like some of the other operators who, understandably, charge a lot more. Their office is, however, very central in a little alley only a few yards from the main square. We travelled in an air-conditioned minibus to Auschwitz so the small number in our group made it a more pleasant trip than the big coaches used by some operators. The video we were shown on the way prepared us for the harrowing experience of the visit but nothing can compare with actually being there. It's not something you enjoy, but we were glad we went. We were so pleased with the service that we booked Krakville Tours to take us back to the airport which, again, was cheaper than quoted by the hotel. Our driver this time was the owner, Piotr, who was very informative. Wish we'd known about this company for the trip from the airport to Krakow!
Written November 24, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
rubyglittershoes
Belfast86 contributions
Fantastic, highly recommended
Jun 2012 • Couples
We used Krakville Tours for our trip to Auschwitz after picking up a leaflet from a guy in the street, they are much cheaper than some of the other tours - £20 each including entry into the museum (many others don't include entry and it looked chaotic trying to sort out a guide when you got there so we were glad we did). We booked in the day before we wanted to go and the minibus left promptly at 10:15.

We were shown a video in the bus of 'The Liberation of Auschwitz' which helped to put the visit into context while not making the prospect any more palatable. Our driver, Jacob, was very helpful and friendly and we would highly recommend them to anyone who also wants to visit Auschwitz while visiting Krakow.
Written June 27, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Krakville Tours (Krakow) - All You Need to Know BEFORE You Go