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Krakville Tours

Krakville Tours

Krakville Tours
4.5
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
8:00 AM - 10:00 PM
About
Our company started operating in June 2005. Since that time we have made every effort to put a smile of satisfaction on all our customers faces. We are a fully licensed transport and travel company our cars are comfortable and air conditioned. Our friendly English speaking drivers will make sure that your sightseeing is safe and sound.
Krakow, Poland

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Tours and Tickets by Krakville Tours
Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles503 reviews
Excellent
338
Very good
91
Average
38
Poor
24
Terrible
12

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

Sharon D
Rochester, NY3 contributions
5.0 of 5 bubbles
Oct 2021 • Solo
Found Krakville Tours in Old Town Krakow. The 2 tours booked in less than 10 minutes each. Magda was friendly & professional, really great! The two drivers were also experienced and professional; they answered all questions about the tour sites, and ensured everyone was comfortable. Highly recommend!
Written October 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Francesca G
Manchester, UK25 contributions
5.0 of 5 bubbles
Jun 2023 • Family
We used Krakville Tours for our airport pick up and drop offs, which made it easy and efficient to get to and from the airport with our cases and bags. The driver was waiting for us in arrivals and the airport with a clear sign with our names on, so it was easy to find him. He met us right outside our accommodation, on time, to take us back to the airport. Nice comfortable cars and a smooth journey overall. Great service and easy to arrange via email and pay via paypal.
Written June 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

roger w
Leeds, UK3 contributions
5.0 of 5 bubbles
May 2013 • Couples
krakville tours what can i say a very professionl and honest company with no pressure sale our driver peter was brillient very patient and informative about the tour the price was very good in comparison to other tour companies in krakow offering the same tour but in a shorter visit time at auchwitz berkenau the tour guide was excellent spoke very good english with compassion and respect and open to questions at any time the tour time was approx 6 hours with a couple of breaks thank you peter and krakville tours a very safe and sound tour company i would certainly recommend them ROGER FROM DEWSBURY WEST YORKS
Written May 11, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Betty
Athens, Greece9 contributions
1.0 of 5 bubbles
Sep 2024 • Couples
A reliable company...
Makes changes at the last minute without asking if it's possible to change the time or meeting place for you... They send you a simple message. If you don't have your mind on your cell phone, you may lose it.
They also don't answer the calls. You can't cancel.
Tip: don't prefer it... It's a risk.
Automatically translated
Written September 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Travelgirl
New York City, NY183 contributions
1.0 of 5 bubbles
Nov 2017 • Friends
I was leaving that night, and on Saturday I booked a tour to Auschwitz that was suppose to leave at 10.45, left at 11.08 am, they said was a 6 hour tour, was 8.. the guide inside the bus was very very rude, I was speaking in Spanish with my friend and he yelled at us that he hated Italians( he thought we were speaking in Italian) so I asked him to stop screaming and if he was ok, that was also very disrespectful for Italians in that bus. It got pretty scary that at the end, i preferred to pay another tour to get back. Think that company should do some psicological exams to his employees
Written November 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Lissette and Ethelitas, It is a shame that you've missed out on a lot of events which took place on that day. To start with: tour supposed to start (departure ) at 11:00 but we always meet 15 min before departure, which you were informed about when you bought your tickets. So that will be 6 min late. Reason: You and your friend sat with your bags on 4 seats, which is a whole row of seats. That's why we had to wait for you to make space for other 2 of our clients which were coming with us on that tour. Regarding duration of a tour: all our information of that tour contains rough time of duration about 7 hours because all depends on traffic on the roads, amount of people at the Museum site, which may cause slight delays. Out of our 10 years experiance organising that tour it is the most accurate time. On top of that in the opinion which you wrote you've missed out important information for the reason why you left the tour. It was a beautiful day but nobody on that bus knew what was about to happen next. You two ladies furious about the fact that you had to sit as friends next to each other for 1,5h which you've been politely asked by our tour leader to make space for two other participants on that tour. You started calling our tour leader „estúpido”. Nowadays people are travelling around the world and it doesn't take a degree to understand what you were saying to our tour leader. That situation was seen by everybody on that bus. You had no intention to stop at that, so by the time you got to Auschwitz the whole bus of 55 people had enough of you insulting our tour leader and behaving very badly on that tour. After 2 hours of sightseeing Auschwitz I Museum you left the group for unknown reasons without notifying our tour leader. Luckely you've been seen by the same tour leader getting on the bus of another tour company going back to Kraków. Otherwise we would have to spend a lot of time looking for you whilst 55 of our customers would have to wait. You wrote that the tour took 8 hours. You left for Kraków leaving our group after 4 hours of being with us. Best regards, Krakville Team
Written November 17, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stan R
New York City, NY1 contribution
1.0 of 5 bubbles
Jun 2013 • Couples
Recently, me and my wife chose Krakville company to go to Auschwitz museum with. We were hoping for the best but it turned out their organisation was really ill. Our departure was delayed by about 40 minutes and it seemed they had more customers than they could handle so some of the people were cramed into small mini vans and they did not get to see the movie on the way which company advertise so much. Not to mention, due to our delayed departure, everybody was rushed around the site and we did not get enough time to grab any snacks or drink because of the massive que and lack of time which is quite a draw-back considering the duration of such tour.
Well, I wish them all the best but they still need some practice and to work on their organisation because it did not seem to professional to us.
Written June 22, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Irenko862
Harrogate, UK416 contributions
5.0 of 5 bubbles
Mar 2013 • Friends
If you are going to book any tours - these guys are the best. Knowledgeable, efficient and not to pricey. Everything was on time and the tour buses very comfortable. We now use them for our airport transfers. No messing around and door-to-door service.
Written March 18, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gracejar
London, UK1 contribution
5.0 of 5 bubbles
Sep 2012 • Friends
We took this tour to Auschwitz, so glad we chose it. It was cheaper comparing with other travel company but the tour was managed at a high standard - the driver was friendly, car was comfort and timing was perfect to us. We even chose their taxi airport service afterwards, it was just very flexible and realiable.
Written September 17, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BabyV
Athens, Greece6 contributions
4.0 of 5 bubbles
Apr 2019 • Family
I was trying to find the best company for our visit to Auschwitz-Birkenau, as reviews were not that good. It was also difficult to find tickets for this place, but we've managed to find through them. Our communication through e-mails was very good.

We were picked up by coach and driven to Auschwitz, we were given plenty of information on the coach about planned breaks, toilet costs, bag size etc. We were then taken to the entrance where we fitted our head sets and met our tour guide.

She was very professional and emotional and she gave us some very interesting facts. Headset was clear throughout the whole tour and we had enough time to read what was provided in each room of the camps.

In Birkenau we didn't have head sets, but the tour guide was very good. Here is a fair bit of walking involved, but there are no hills, so just flat space.

I strongly recommend Krakville tours for visiting concentration camps.
Written May 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TheFoodguy
Delray Beach, FL304 contributions
1.0 of 5 bubbles
Jun 2013
Arranged for a airport transfer on June 13th for 12:30 pick-up on June 14th. Our hotel called at 12:45 and We were assured the driver would be there in 5 minutes. No driver 10 minutes later so our hotel called a cap that was there in 4 minutes. Don't know if they ever sent a car. Only good thing is we did not pay on advance. Would not trust again
Written June 14, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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