Muzeum Krakowa - Rynek Podziemny
Muzeum Krakowa - Rynek Podziemny
Muzeum Krakowa - Rynek Podziemny
4.5
10:00 AM - 8:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 2:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 8:00 PM
About
The Rynek Underground exhibition presents not only Krakow’s rich history, but also the connections between the city and mediaeval Europe’s chief centres of trade and culture. Moreover, it portrays the significance of the capital of Poland in the operation of the Hanseatic League. The real historical objects on display, just to mention 14th-century coins, decorations, and pottery, are proof of the European cultural and trade exchange that continued here incessantly for hundreds of years. The tourist route under the Main Market Square leads between the stone and brick walls of the cellars of former trading sites, including the Kramy Bolesławowe Stalls, Kramy Bogate Stalls, the Great Scales, and the Cloth Hall. Opening hours: Winter season (November – March) Monday, Wednesday - Sunday 10.00-20.00 Tuesday 10.00-16.00 Summer season (April – October) Monday 10.00-20.00 Wednesday - Sunday 10.00-22.00 Tuesday 10.00-16.00 Exhibition is closed on every second Monday of the month.
Duration: 1-2 hours
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Neighborhood: Stare Miasto
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See what travelers are saying
- Stephanie S30 contributionsCarriage ride, please avoid!Superb city, but please avoid carriage tours! Seen this March 3 at 9:30 p.m., 9:30 p.m., a white horse which still had to pull the carriage with a broken leg.. a shame!!!!Visited March 2024Traveled as a coupleWritten March 3, 2024
- fnevinGateshead, United Kingdom99 contributionsInteresting underground museumInteresting underground museum especially of the digging up. I would say it is for more children than adults as lots of interactions for kids there. It is dark as others commented. We went on the free day Tuesday so was worth it.Visited June 2024Traveled as a coupleWritten June 15, 2024
- PacoPValencia, Spain30 contributionsKrakow, an example to follow.We had the opportunity to spend a week in Krakow. In addition to traditional visits to the Schindler factory, the Wieliczka salt mines and the Auschwitz concentration camp, we enjoy one of our passions which is to roam the cities we have the opportunity to visit. In addition to contemplating the houses and buildings so often different from ours, we were able to see during the walks, with healthy envy if there is or simply admiration, the cleanliness of the streets in all neighborhoods. You could hardly see a simple butt on the floor and even throughout the week on a single occasion we saw a dog dropping. Sadly any comparison with the streets of our cities, unless they are very central, we lose. We adore our pets and their rights, but we forget those of citizens. I also liked the respect for pedestrians at zebra crossings. Five meters before arriving the cars stopped before pedestrians. It's also this we're losers. Nowadays we find a multitude of campaigns of all kinds, no doubt necessary, but I miss some to encourage respect and civility that I believe is being lost quickly.Visited September 2024Traveled as a coupleWritten September 22, 2024
- MarkJMcCBellshill, United Kingdom164 contributionsFascinating Place.Visited here with Wifey on our last day in Krakow as we had some time to spare. Can't believe this was right under us all week, and we didn't know. A really fascinating tour of what was and stull is under the main square right back to its origins. The history on view is great and really well explained throughout. Only critisism I have is the lighting for trying to read is very dim and can be difficult. The exhibits go all the way back to the 13th century and bring you right up to today with great stories of trade across Krakow, social history, and the growth and development of the city. This was a fantastic way to spend a couplemof hours, we wish we had done it sooner.Visited October 2024Traveled as a coupleWritten October 12, 2024
- Alex B4 contributionsGreat museum, tucked awayAfter a week in Krakow, we had completely missed this museum until a local told us about it so we checked it out the next day and it was worth it. The underground museum gives you a close up into the oldest parts of Krakow, well laid out and feels very immersive as you descend into the historic foundations. Very friendly staff and great value. Lots to see such as the foundation walls, relics, coins, keys and other personal items from centuries ago. All information boards have an English translation, but even without any reading this museum is worth a visit. It also has a lift, making it very accessible. The main ticket office is on the opposite side of the cloth hall than the museum entry itself.Visited October 2024Traveled as a coupleWritten October 12, 2024
- Mike JSwindon, United Kingdom349 contributionsWorth a visitWe had some free time so decided to visit , very cheap and was surprisingly interesting It’s not obvious where you should go and some things seem in off order but section on how museum was constructed is really good Worth a visit if you’re at a loose end but don’t make this a “must see”Visited October 2024Traveled with familyWritten October 17, 2024
- VitoFasano, Italy402 contributionsGreat destination for 3/4 days of vacation.Really great destination, there's a lot to do, you never get bored. Very quaint city , clean and with means that work well . If you include Auschwitz in your schedule , it takes at least 3 full days , or two full days and two half days . With the fourth day you can plan to visit some nearby places accessible by train or bus ( Zakopane , Wroclaw and Warsaw )Visited September 2024Traveled as a coupleWritten December 2, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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4.5
3,383 reviews
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886
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Myriam J
Fosses, France44 contributions
Dec 2023 • Couples
A beautiful little town, a very cute center, visits to Wawel Castle, Saint Mary's Basilica and Shindler factory (city museum in fact) 3 days. Very cold period, night falls around 3:30 p.m./4 p.m.
The restaurants are packed and close a little early at 9:30 p.m. the kitchens are closed so you either have to make a reservation or go eat early.
On the other hand, shops and supermarkets are open 7 days a week.
The restaurants are packed and close a little early at 9:30 p.m. the kitchens are closed so you either have to make a reservation or go eat early.
On the other hand, shops and supermarkets are open 7 days a week.

Written December 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claire W
Poole, UK120 contributions
Nov 2022 • Couples
Very interesting museum. Great for a rainy day. You have to buy tickets at the office on the other side of the cloth hall and not at the museum entrance which is a bit confusing.
I took off a star because the low lighting made it really difficult to read the information boards.
Otherwise allow a good hour or so to spend here.
I took off a star because the low lighting made it really difficult to read the information boards.
Otherwise allow a good hour or so to spend here.
Written November 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LakridsKaffe
United Kingdom133 contributions
Feb 2023 • Couples
I really, really enjoyed this museum. If it wasn’t because the low lighting makes it hard to read the signs sometimes, I would’ve given it 5 stars. It’s super informative, both for adults and kids, with exhibits and displays throughout, photographs of the archeological process, and a lot of videos to explore at the end.
I gave myself too little time to see the whole place which turned out to be much larger than expected. I think 2-3 hours would be the right amount of time to see most of the museum.
I gave myself too little time to see the whole place which turned out to be much larger than expected. I think 2-3 hours would be the right amount of time to see most of the museum.
Written February 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlo R
Rome, Italy1 contribution
Dec 2023 • Family
We stayed from 23 to 27 December. A very beautiful city, I would say more than beautiful, a place that deserves to be visited. It also snowed during the days we were there, and this gave Krakow a very beautiful, evocative appearance, just as we imagined it. In short, everything is beautiful, or almost. Just one discordant note which, at least for us, represented a problem. Almost everything was closed on the 24th, 25th and 26th, the few open restaurants were inaccessible as they had already been booked since November, and this is, in my opinion, a figure that does not restore the value that Krakow deserves, taking into account the tourist influx of which he boasted in those days. And again, the shops... closed on the 24th. This doesn't make sense. So, to conclude, I would go back, but not at Christmas.

Written January 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Βάγια
7 contributions
Dec 2023 • Couples
Very beautiful and fairytale city. We went on Christmas, unfortunately everything was closed for three days and there were too many people everywhere. The shops had queues and you wait a long time everywhere. The food was good and the coffee not everywhere though. Personally the horses they have for you to ride are beautiful but they are outside all day from morning to night in the rain and cold so we did not prefer this ride which they charge over €80. Visiting Auschwitz is definitely a terrible experience, the best of Krakow for us.

Written December 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alex K
Ramat Gan, Israel62 contributions
Jul 2024 • Family
Mostly archeological and average museum. Definitely is not for teens. Pretty boring and very dark. We took family ticket for 72 zloty and after 1.5 hours we were outside. If you are visiting Salt Mines and Krakow Ethnographic Museum, you can pass on this one
Written July 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JMJ65
Hartington, UK127 contributions
Oct 2023 • Family
Quite literally the worst experience I’ve ever paid for.
Save your time and money and do something useful instead.
I’m convinced that they keep it so dark inside to prevent you from realising just how dreadful the experience would be if they had the lights on.
Even if you find an object of interest, it’s so dark you can’t read the associated information boards. Had to use the torch on my phone for the few items of interest.
Basically your looking at old foundations, most of which aren’t even original and a few relics thrown in to try to make something of the place.
Wouldn’t give it the time of day. Felt completely ripped off.
Save your time and money and do something useful instead.
I’m convinced that they keep it so dark inside to prevent you from realising just how dreadful the experience would be if they had the lights on.
Even if you find an object of interest, it’s so dark you can’t read the associated information boards. Had to use the torch on my phone for the few items of interest.
Basically your looking at old foundations, most of which aren’t even original and a few relics thrown in to try to make something of the place.
Wouldn’t give it the time of day. Felt completely ripped off.
Written October 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul C
Milan, Italy26 contributions
Oct 2023 • Solo
Very disappointing. A somewhat haphazard arrangement of artefacts and art over three levels although there’s no chronological descriptions to orient the visitor or indication of the historical significance of the exhibits. Whilst the museum has other centres describing life in Krakow during the wars it completely ignores the role of the town and townsfolk during the Jewish roundups and deportations. Much more needed on this period.
Over policing with security staff in every room who follow you around making the visitor feel very uncomfortable.
With a little effort the museum could be much more user friendly and informative for visitors.
Over policing with security staff in every room who follow you around making the visitor feel very uncomfortable.
With a little effort the museum could be much more user friendly and informative for visitors.
Written October 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
richard
Krakow, Poland17 contributions
Aug 2024 • Solo
The museum is laid out more like an art gallery than a museum. It is dimly lit, and the inadequate descriptions of displays appear to be taken from some kind of official document and are difficult to read in the dark. The rooms are spacious with big copies of medieval artwork on the walls, with little explanation or apparent relevance. Display stands with artefacts recovered from the archeological digs at the Rynek have no descriptions at all. I visited several years ago when it was a jumble and a mess, but far more interesting. Maybe there is much more to see but I left after half-an-hour, very disappointed.
Written August 29, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Redkitewatcher64
Andover, UK2,139 contributions
Dec 2023 • Couples
Stopped off here on the way back to our hotel after a day exploring the jewish quarter. It is located below the main cloth hall. We went to the main entrance only to be told you had to go to the other side of the building and then return back to the entrance to go in . It is a large museum and obviously has had a lot of money spent on it. It shows some of the archelogical remains of the old city buried beneath the car park. There are a lot of artefacts and several hands on exhibits. However I found it very dark and a lot of the information was in small print and difficult to read in the low light. Several of the exhibits only had the wording and commentary in polish which was a little frustrating. It was ok but we didn't spend long there , and I think there are better places to visit in the city
Written December 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello is it possible to change the language of the guide if I purchased tickets to individual guide online? I thought I chose English but I received the tickets and the confirmation emails in Polish so I am a bit confused.
Written July 15, 2023
Victor G
Haifa, Israel
здравствуйте! я прилетаю в краков 11/12/19 прочла в интер. что туристы в возрасте от 70 лет не должны покупать билет в транспорте. мне 72 года у меня есть документ от страны проживания на анг. яз. где написано синьерес и возраст не будут ли у меня проблем с контролерами или лучше покупать билет и не волноваться потом . спасибо за ответ.
Written December 5, 2019
Очень жаль, но при своей поездке мне не пришлось пользоваться общественным транспортом. Поэтому достоверно информацией я не обладаю.
Written December 6, 2019
Καλησπέρα σας,
Στα τέλη Νοεμβρίου πρόκειται να επισκεφτώ την Κρακοβία για 4 μέρες. Θα ήθελα να ρωτήσω αν αξίζει (από άποψη χρόνου) να επισκεφτώ την Βαρσοβία ή/και το Άουσβιτς ή είναι προτιμότερο να ξοδέψω τις μέρες στην Κρακοβία. Ευχαριστώ για κάθε τυχόν απάντηση και καλό υπόλοιπο του καλοκαιριού
Written August 15, 2019
Czy bilety należy rezerwować dzień wcześniej,czy można kupić tego samego dnia?
Written April 15, 2019
Jeżeli są jeszcze wolne miejsca można kupić tego samego dnia. Mnie się udało bez rezerwacji.
Written May 23, 2020
Two questions...we will be visiting in early October and wondering if we should purchase tickets in advance. Thoughts? And, how long should we plan on spending on this attraction? An hour or so? Thank you for your help!
Written June 14, 2018
No need for advanced tickets
We just walked in
Plan for two hours
Written August 6, 2018
Hi I have reserved tickets for tomorrow but it doesn't say where to collect them from. Also need to pay. Can anyone advise please. Thanks
Written March 6, 2018
There’s a ticket office on the other side of the cloth hall, opposite side to the main entrance.
Written March 6, 2018
How do we find this place!?! We're in main square at cloth hall but can't find
Written September 26, 2017
Hey. It's not in the cloth hall but in one of the doors on the outside of the building. You will need to book your slot online first and pick your tickets up on one side, then enter on the other (the entry is on the Cathedral side). From memory, there was a lift to go down into the underground area.
Written September 26, 2017
Цена входа в исторический музей?
Written February 18, 2017
По вторникам бесплатно, в остальные дни 19 злотых. Обязательна предварительная запись на время посещения, можно сделать это на сайте музея.
Связано это с тем, что одновременно в музее может находиться только определенное количество людей, соответственно, впустят в него только на ваше время, пробитое в билете.
Можно ли сделать все на месте и на какое время будут предлагать билеты - не знаю, мы все делали заранее через интернет и просто сразу зашли в музей.
П.С. бесплатные билеты на вторник разлетаются с бешеной скоростью примерно за пару дней до даты посещения.
Written February 24, 2017
Hi, backpacks are prohibited from entering the museum. is there any safe place where we can leave our backpacks before entering the museum?
Written December 7, 2016
There's a baggage drop point at reception.
Written January 11, 2017
Which is the best way to get from the airport to the central station in Kraków?
Written October 9, 2016
In my opinion the best way is with the train. You can buy the tickets inside but only with cash. Regards and have a nice trip to that wonderful town
Written October 17, 2016
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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