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Address: Krakow 31-021, Poland
Phone Number: +48 12 429 44 99
Website
Today
8:00 am - 8:00 pm
Closed now
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Hours:
Sun - Sat 8:00 am - 8:00 pm
Recommended length of visit: More than 3 hours
Description:

We are a tour operator providing complex services in terms of daily guided...

We are a tour operator providing complex services in terms of daily guided tours, excursions, special interest and educational tours, both for groups and individual tourists. Specialties: 1. Daily guided tours around Kraków and its environs (Auschwitz-Birkenau, Wieliczka Salt Mine etc.), as well as the region of Małopolska, 2. Educational and special interest day tours. SeeKrakow is a member of the Polish Chamber of Tourism and Cracow Chamber of Tourism.'SeeKrakow' brand is owned by UTC Tour Operator Sp. z o.o. company.We are the only company that is entitled to be called "The Official Partner of InfoKrakow, city's official tourist information centres".

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$40*
and up
Auschwitz-Birkenau Museum Tour from Krakow
More Info
$40*
and up
Wieliczka Salt Mine Tour from Krakow
More Info
$17*
and up
Krakow Old Town Guided Walking Tour

TripAdvisor Reviewer Highlights

Read all 495 reviews
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  • 160
    Excellent
  • 73
    Very good
  • 48
    Average
  • 41
    Poor
  • 37
    Terrible
Visit to Auschwitz Birkenau

Natalia offer me a great experience by selling me a tour to the Concentration Camps near Krakow. It was impressing. Guides there were really professional and gave me all the... read more

4 of 5 starsReviewed 6 days ago
Adelaida D
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495 Reviews from our TripAdvisor Community

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Showing 359: English reviews
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Natalia offer me a great experience by selling me a tour to the Concentration Camps near Krakow. It was impressing. Guides there were really professional and gave me all the information about the place. Even when the driver was driving like crazy, once we got there, the spanish guide solve our problem by letting us go in another bus. I... More 

Helpful?
1 Thank Adelaida D
SeeKrakow, Guest Relations Manager at SeeKrakow Day Tours, responded to this review

Dear Adelaida, First of all i would like to deeply apologize for drivers conduct. It was a substitute driver that was called upon at the last minute and i want to assure you that after reviewing the facts provided by you and consulting it with our staff we will make sure that his services will not be used again in... More 

Krakow, Poland
Level Contributor
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We did the Auschwitz-Birkenau Tour. We were collected by staff on time at 7:15 am. Transport was a mini bus, drive from Kraków to Auschwitz was 1h30. Our French speaker guide, NATALIA, has been excellent !!!

Helpful?
1 Thank romainamiaud
SeeKrakow, Guest Relations Department at SeeKrakow Day Tours, responded to this review

Dear Romainamiaud, Thank you for your great review ! I am very happy to hear that you enjoyed the organization of our tour. I hope that your stay in Krakow was an unforgettable experience and you will spread your recommendation of Krakow and SeeKrakow throughout your family & friends. Best regards, Zuzanna Skorczyk More 

Ra'anana, Israel
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

used that compant to travel to auswich/it was exce;ent/they went on time//the guide was with a lot of information/and the price is ok

Helpful?
Thank etty902
SeeKrakow, Guest Relations Department at SeeKrakow Day Tours, responded to this review

Dear etty902, Thank you for your great review ! I am very happy to hear that you enjoyed the organization of our tour. I hope that your stay in Krakow was an unforgettable experience and you will spread your recommendation of Krakow and SeeKrakow throughout your family & friends. Best regards, Zuzanna Skorczyk More 

Birmingham, United Kingdom
Level Contributor
122 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Would definitely recommend visiting auschwitz if you are planning a trip to Kraków. The tour itself was a bit disorganised , we ended up waiting around at auschwitz for our tour guide. The next site was fine. The tour guide at auschwitz was very knowledgeable and you have headphones so you could hear her. The tour round auschwitz takes about... More 

Helpful?
Thank jaigu
Basel, Switzerland
Level Contributor
104 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We did the salt mine your with SeeKrakow, 150 Zloty booked through our hostel. The whole tour (not the salt mine) seemed disorganized and we spent a lot of our time standing around, it was about 45 minutes between getting to the destination and even entering the front gates, in the mean time many other tour groups turned up and... More 

Helpful?
Thank NoBeachForMe
Level Contributor
247 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Went to Auschwitz on their tour. They picked us up at hotel on time and had a nice bus to transport us.They also had an English speaking guide at arrival .All the people we dealt with were very good and patient. I would not want to do this tour sole.

Helpful?
Thank Budmanri
SeeKrakow, Guest Relations Manager at SeeKrakow Day Tours, responded to this review

Dear Budmanri, Thank you very much for an honest and straight to the point review. I am very glad that SeeKrakow provided the service as promised although the visit to the Museum was not as expected. The Auschwitz Birkenau Museum is experiencing a very large number of visitors after the WYD2016 and, as you mentioned, queues for individual groups are... More 

Falmouth, United Kingdom
Level Contributor
82 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

first off see Krakow tours ask you to meet at the bus station, or so it is called.it is out of town and pretty grim. the lady in charge really didn't seem to have a handle on things, it was pretty easy... just tick names off and put people on the buses?! we set off and arrived 90 minutes later... More 

Helpful?
Thank ryanjob
SeeKrakow, Guest Relations Manager at SeeKrakow Day Tours, responded to this review

Dear ryanjob, Your tour took place during the WYD2016 which had a completely different programme than usual. Obviously, ticking off and putting guests on the bus should not be a problem as you described it was. I do apologize for that and this issue has been discussed with the Tour Leaders Coordinator. On site, we had no control over the... More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This tour was adequate but not up to the standard I've come to expect from guided tours. We were picked up 20 minutes late, which when you're starting at 7.15 in the morning means an extra 20 minutes in bed, so it's quite important! The guide was ok, however he spoke English with an accent which was not easy to... More 

Helpful?
Thank Laurajane999
SeeKrakow, Guest Relations Manager at SeeKrakow Day Tours, responded to this review

Dear Laurajane999, Thank you very much for your adequate review. First of all i want to apologize for the delay with a pick up. Krakow City Centre is a much of distress at times and unexpected delays can happen at any time (including rubbish truck blocking the entire street). Guides at the Auschwitz Museum are employed by the Museum and... More 

Alpes Maritimes, France
Level Contributor
39 reviews
common_n_attraction_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The overall trip was ok (driver on time, perfect guide) but in my opinion, the site has to limit the number of entrance ! Way to many people! We have been queueing from the moment we got out of the bus (and under a cold heavy rain). So at the end you feel like being in disneyland except that it... More 

Helpful?
Thank Ludki38
SeeKrakow, Guest Relations Manager at SeeKrakow Day Tours, responded to this review

Dear Ludki38, Thank you very much for your review and for honest opinion about the tour. We appreciate every comment and take it into serious consideration. According to the official Museum records: over 1.72 million people visited the Auschwitz Memorial in 2015. The limits set by the Museum are as follows: maximum 30 persons per group per Guide as well... More 

Alford, United Kingdom
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked our day trip to see the Auschwitz camps through our travel provider and seekrakow were the tour provider. We were picked up on time as specified by a friendly guide and taken to our transport which was clean, pleasant and safe. Guide was friendly and helpful, tour of both camps completed with another very friendly, knowledgeable guide and... More 

Helpful?
Thank 364mals
SeeKrakow, Guest Relations Manager at SeeKrakow Day Tours, responded to this review

Dear 364mals, Thank you for your great review ! I am very happy to hear that you enjoyed the organization of our tour. I hope that your stay in Krakow was an unforgettable experience and you will spread your recommendation of Krakow and SeeKrakow throughout your family & friends. Best regards, Pawel Zieba More 

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  • Will you pick up and drop off at my hotel?
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