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Discover Cracow Tours

#25 of 234 Tours in Krakow
Certificate of Excellence
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Address: Sw. Jana 2 | Old Market Square, Krakow 31-109, Poland
Phone Number: +48 12 357 21 70
Website
Today
9:00 am - 8:00 pm
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Hours:
Sun - Sat 9:00 am - 8:00 pm
Description:

With a passion for perfection since 2009, we have done our best to make the...

With a passion for perfection since 2009, we have done our best to make the time spent with us give you unforgettable memories. Dynamic development of the company places us among the leaders in the region, so far more than 200 thousand satisfied tourists have discovered Kraków with us. We are a licensed tour operator, a partner of the biggest international hotel chains and a member of Polish Tourist Organisation. We believe that everyone has the right to wonderful memories, hence our mission is to create a joyful and friendly form of the highest quality sightseeing. We implement it according to international standards, where the key qualities are safety, professionalism, comfort and individual approach. Our team is made of experts at giving joy, local enthusiasts, people who are in love with Kraków, professional tourist guides and experienced drivers. We are constantly developing and implementing ideas for fascinating trips, so that tourists from all around the world can discover the beauty of our region. Our company's social responsibility is expressed by charity activities. We support \"Uśmiech Dziecka\" foundation, which helps children from Jan Brzechwa's Orphanage in Krakow. Whenever you buy services marked with a heart you help with us.

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$80*
and up
Krakow Super Saver: Auschwitz-Birkenau Half-Day Tour plus Wieliczka Salt Mine...
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$43*
and up
Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow
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$63*
and up
Auschwitz-Birkenau Small-Group Tour from Krakow

TripAdvisor Reviewer Highlights

Read all 811 reviews
Visitor rating
  • 470
    Excellent
  • 127
    Very good
  • 35
    Average
  • 11
    Poor
  • 21
    Terrible
Informative & awe-inspiring

Our guide Tom was friendly, patient & very informative. The range of castles introduced & selected for visiting were broad from complete ruins to fully restored, which gave us a... read more

5 of 5 starsReviewed 3 days ago
Jayemi L
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811 Reviews from our TripAdvisor Community

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Showing 664: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our guide Tom was friendly, patient & very informative. The range of castles introduced & selected for visiting were broad from complete ruins to fully restored, which gave us a good taster course & next time we are in Krakow we would love to visit other castles as well!

Helpful?
Thank Jayemi L
Milton Keynes, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Not enough information on the walking tours to say exactly how much walking, steps etc. The escort on the tour bus was very poor, no thought for their passengers, walked way ahead leaving everybody behind, this not just on one tour but two. The tours itself when you got to your destination were very good with exceptional tour guides not... More 

Helpful?
Thank LaurieLourensz
Victoria, Canada
Level Contributor
53 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Auschwitz was very well done, however at times I did feel as if we were on a speed tour, somehow I don't think this can be helped as it is such a very busy place that if they don't hustle you through it would be difficult for everyone to get in, especially in July and August. The Salt mine was... More 

Helpful?
Thank navigatrixssi
Anna P, Manager at Discover Cracow Tours, responded to this review

Hello navigatrixssi, Thank you for your warm review and recommendation. Indeed the Auschwitz Museum is a very busy place (actually all year round, not only in July and August) and the pace of sightseeing may seem to fast therefore thank you for understanding. I'm happy the hear you found the Salt Mine tour also very interesting. Hope to see you... More 

Ireland
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

It's hard to know which tour company to choose for Auschwitz-Birkenau as there are so many companies offering tours. I was delighted we went with Discover Kraków. The minibus/van arrived on time, it was spotlessly clean inside and had air conditioning. There was a very informative one hour video on the bus on the way to Auschwitz - it's very... More 

Helpful?
Thank Aislingeb
Anna P, Manager at Discover Cracow Tours, responded to this review

Dear Aislingeb, Thank you for your kind review and your recommendation to other travelers. It's really good to hear that you enjoyed our tours as we do everything possible to satisfy our customers and to show them Krakow in the best possible way. Best regards and see you soon in our city again! Best wishes, More 

Blyth, England, United Kingdom
Level Contributor
78 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

So Just came back from Krakow and while we were there we booked 2 trips through this company- The salt Mines and Auschwitz- 150 ZLT for each trip around £30 per head- we could have done it on the cheap and made our own way there but for that price and for cutting time down it was well worth it.... More 

Helpful?
Thank Ian M
Anna P, Manager at Discover Cracow Tours, responded to this review

Dear Ian M, Hope you're doing great. Thank you for choosing our company during your recent stay in Krakow and your recommendation. If you had any idea what can we do more or improve please let us know! Every opinion or remark is very important for us. Greetings from Discover Cracow team! :) More 

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed 6 days ago NEW

The tour was well organised, respectful, well paced and informative. The guide was knowledgable and friendly. A couple got lost on the tour, and rather than holding everyone up, they took the remainder of us on to the next location, while someone else returned to find the missing tourists.

Review collected in partnership with this attraction

Helpful?
Thank Sandra K
Anna P, Manager at Discover Cracow Tours, responded to this review

Dear Sandra, thank you for your warm review. I'm glad to hear such a nice things about our company. Do not hesitate to share your opinion within your friends ;) See you soon back to Krakow and I hope you will join more of our tours :) Warm regards, More 

Melbourne, Australia
Level Contributor
74 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Very disappointing your company. My husband had read good reviews about this company so we booked a tour. Took our money but the tour was already fully booked. Asked for a refund and we are home now and no sign of a refund!! Dodgy website. Be careful.

Helpful?
1 Thank Mauzie2
Anna P, Manager at Discover Cracow Tours, responded to this review

Dear guest, I feel sorry that you could not join our trip. Unfortunately on our website the block out days are not set automatically (we have to close the sale manually), therefore probably we did not manage to block that day on time. We do our best to avoid such situations so now we receive the information about the ending... More 

Level Contributor
4 reviews
4 attraction reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

We went to Auschwitz with this company. They picked us up at our hotel and dropped us back. They took care of all our tickets at the camp. They were very helpful and we always knew where to go and what to do. They took care of everything. It was only a few zlote more than if we booked it... More 

Helpful?
Thank Joel L
Anna P, Manager at Discover Cracow Tours, responded to this review

Dear Joel, many thanks for your five-stars review and for your time to share your positive experience with TripAdvisor community. All the best and hope to see you soon again! Cheers! :) More 

Colchester, United Kingdom
Level Contributor
32 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My Wife and I did the 2 tours over a Saturday and Sunday. They did offer both tours on the same day but I would not recommend as there is a lot of travelling and walking. It is a long day. The Auschwitz tour was excellent with a very informative guide at Auschwitz, it was very emotional but a bit... More 

Helpful?
Thank Jontheroadagain
Anna P, Manager at Discover Cracow Tours, responded to this review

Hello Jontheroadagain, Thank you so much for your precise tour description and valuable leads for future travelers. Regarding your mentioned inconvenience connected with the pace of sightseeing I need to clarify that unfortunately the time spent in both object is limited, always the same for all groups of tourists. Thus, for more demanding visitors we always recommend our private tours... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We did a trip from Krakow to the town of Zakopane and the Tatra Mountains with Discover Cracow Tours. Unfortunately the weather was rather bad, raining all day with low cloud and mist. This spoiled our views of the mountains. In spite of this our guide, Wojcek (Slim), made the best of it gave us excellent information during the trip.... More 

Helpful?
Thank Karl-Heinz T
Anna P, Manager at Discover Cracow Tours, responded to this review

Hello Karl-Heinz T, how are you going? Thank you for your lovely review. I am glad to read that despite of the bad weather you enjoyed your trip to Zakopane with my irreplaceable colleague Wojtek and the other tours as well :). Feel invited to Krakow again! Best wishes, More 

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