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Discover Cracow Tours

#90 of 471 Tours in Krakow
Krakow, Poland
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About Discover Cracow Tours
With a passion for perfection since 2009, we have done our best to make the time spent with us give you unforgettable memories. Dynamic development of the company places us among the leaders in the region, so far more than 200 thousand satisfied tourists have discovered Kraków with us. We are a licensed tour operator, a partner of the biggest international hotel chains and a member of Polish Tourist Organisation. We believe that everyone has the right to wonderful memories, hence our mission is to create a joyful and friendly form of the highest quality sightseeing. We implement it according to international standards, where the key qualities are safety, professionalism, comfort and individual approach. Our team is made of experts at giving joy, local enthusiasts, people who are in love with Kraków, professional tourist guides and experienced drivers. We are constantly developing and implementing ideas for fascinating trips, so that tourists from all around the world can discover the beauty of our region. Our company's social responsibility is expressed by charity activities. We support \"Uśmiech Dziecka\" foundation, which helps children from Jan Brzechwa's Orphanage in Krakow. Whenever you buy services marked with a heart you help with us.
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Hours Today: 9:00 AM - 8:00 PM
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Tours and Tickets by Discover Cracow Tours

Wieliczka Salt Mine Guided Tour from Krakow

Even with just half a day to spare, get out of Kraków and visit one of Poland’s most cherished monuments on a guided tour of the Wieliczka Salt Mine. Get picked up from Kraków's city center for an easy journey to the UNESCO World Heritage Site, where you descend deep underground to explore a vast network of historic mining tunnels, saline lakes, and intricate salt sculptures carved over centuries.
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4 hours
from $52.49

Oskar Schindler's Factory Museum Guided Tour in Krakow

Gain a personal glimpse of Krakow’s wartime history on this guided tour of Oskar Schindler’s Factory Museum. Schindler famously helped to save over 1,000 Jewish employees from concentration camps by granting them enamelwork in his factory. Make your way through the museum’s highly interactive exhibits with your guide present to provide context and answer questions.
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1 hour 30 minutes
from $9.60

Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow

Get more out of going with a guide to Auschwitz-Birkenau State Museum during this tour from Krakow, and enrich your knowledge of the dark time in history when this former Nazi concentration camp was in operation. Hear sad stories, see important memorials, and walk through the grounds and exhibits.
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7 hours
from $26.24
4995Reviews14Q&A
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Sarah H wrote a review Sep 9
1 contribution
If booking with this group I would highly advise you to confirm the departure time of your booked tour during contact opening hours.Unfortunately I was booked for 830am and unable to get through to this company till 10am. One hour and 30 mins waiting not knowing would I even get this tour complete.Staff not apologetic on the phone.Very poor customer service.They kept stating contact was made to myself but no record of same found. Maybe for the future the phone lines should be open earlier especially if there is a pick up at 830am and a no show of transport!
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Date of experience: September 2021
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BobbyDazzler77 wrote a review Sep 4
Leeds, United Kingdom4 contributions1 helpful vote
Bought a ticket online, was refused admission by a security guard on the door with no explanation. Tried to speak with him but was pushed away.
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Date of experience: August 2021
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Response from Happiness55613656419, Manager at Discover Cracow Tours
Responded 2 weeks ago
We are really sorry about the behaviour of the museum worker. Could you tell us more about this situation? We are trying our best to provide great trips
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Konstantina N wrote a review Aug 2021
Athens, Greece28 contributions5 helpful votes
Radoslaw Gozdzikowski despite his youth, performed Great Sopen with passion and maturity. We were all touched and moved by the music of Sopen and Radoslaw's talent and engagement to Sopen's "story-telling". As it concerns the armosphere, unfortunately, was not warm at all. The lights were very strong and couldn't let you follow the emotions of the music. Also, a couple came very late and they walked in the hall during the performance and sat at the second row, so disturbed the audience. If the atmosphere was better (light design, organization, etc) it would be a 5 star!
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1 Helpful vote
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Terry H wrote a review Aug 2021
Asheville, North Carolina13 contributions14 helpful votes
Our guide had a wealth of knowledge. much better than a self tour. She was able tp share some first hand info from her grandfather.
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Date of experience: August 2021
1 Helpful vote
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BritmariePDX wrote a review Jul 2021
Portland, Oregon29 contributions48 helpful votes
This is not a review of the Auschwitz Birkenau experience but of Discover Cracow. The tour and guide at Auschwitz were great. The organization of Discover Cracow was very poor. I booked two tickets several weeks before the tour. I was instructed to send our names via email to Discover Cracow and confirm our pick up location and time a few days prior. I did both of those things. We arrived at our arranged meeting place and waited over 40 minutes for the bus to arrive. We were about to leave when an unmarked van pulled up. Apparently they changed the pick up time without telling me. They may have tried to text me, but I can’t receive texts in Europe. They did not email me re the change. They also did not have a ticket for my husband. The driver was not friendly and kept saying he is only the bus driver. What I figured out is that you’re essentially paying Discover Cracow to arrange your transportation with a different company and set you up with a guide once at Auschwitz. We never met anyone from Discover Cracow and there was basically zero customer service. Once at Auschwitz, the driver got a ticket for my husband (I thought he was only the driver?!) The tour was very good. Our guide was excellent. Once we were done with Birkenau, our driver drove back to Auschwitz where we waited for over 20 minutes to pick up two random people. No explanation from the driver. In the end, I expected a 6 hour day, and it ended up being 9. Beware when booking with Discover Cracow.
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1 Helpful vote
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Response from Happiness55613656419, General Manager at Discover Cracow Tours
Responded Aug 2, 2021
We are very sorry that you had to wait 40 minutes and the information about the change of time did not reach you. The driver is responsible for safe transportation to and from Auschwitz and for taking the group to the guide. If he was unpleasant to you, please report it, we will talk to the driver about it. The employees of Discover Cracow are at your disposal every day from 9 a.m. to 5 p.m. and work in the office, where they handle reservations, while other people take care of transport. The trip you bought is not private, there are also other people for whom the driver is responsible, so you had to wait for it.
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