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great company great driver great guide. mini bus was new and comfortable ,plenty of room . wrap up warm if you go in the winter months.
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Date of experience: January 2020
2 Helpful votes
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Review of: Wieliczka Salt Mine from Krakow
Just been down the Salt Mine, a lot of walking, all down steps, not many up. If you’re claustrophobic, don’t go, if you’re not claustrophobic, don’t go😬🤣
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2 Helpful votes
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Booked the tour in June, for our visit in November. Email confirmation received promptly. There was a change in tour time, however we were emailed with 24hrs notice. Comfortable coach ride there. Met by a guide who provided headphone sets and guided us through the whole 6 floors of the salt mine. Total tour is about 2hrs. Very well organised and def value for money.…
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Date of experience: November 2019
2 Helpful votes
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Vlad from Cracow City Tours was rude, disrespectful and chatted loudly to his fellow guide when we walked through Birkenau. I was obvious that he did like like tourists much. He ruined my once in a lifetime opportunity to pay my respects at this Memorial. i was quite frightened of him, i asked one question and he rubbished me. they played a video in the bus on the way there, and as he was talking loudly to the driver and i was sitting up front i never heard a word.…
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Date of experience: July 2019
2 Helpful votes
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Review of: Wieliczka Salt Mine from Krakow
Absolutely lovely day trip to the salt mines with our tour guide Adam who was very polite and friendly and gave us loads of information on the city and things to do during our stay. We were very pleased with the customer service and tour and I would recommend it to anyone going to Kraków on holidays. Very prompt and efficient service could not fault at all 👍…
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2 Helpful votes
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