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Krakow Tours by Point Travel DMC

#80 of 249 Tours in Krakow
Certificate of Excellence
Sponsored by:
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Address: pl. Szczepanski 7, Krakow 31-011, Poland
Phone Number:
+48 12 411 36 09
Today
8:00 am - 4:00 pm
Open now
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Hours:
Mon - Sat 8:00 am - 4:00 pm
Description:

KRAKOW TOURS are operated since 1990 by Point Travel DMC - Polish...

KRAKOW TOURS are operated since 1990 by Point Travel DMC - Polish Touroperator. We offer local tours and excursions in Krakow and its environs - day tours in English all year round by bus with free courtesy collection from hotels in Krakow. Luxury Private tours by car, Krakow Sightseeing, Three Faces of Krakow, Tours for KL Auschwitz and Birkenau, Salt Mine Wieliczka, Holy Father John Paul II , Czestochowa - Black Madonna Shrine, Kazimierz - former Jewish District , National Parks : Zakopane, Dunajec River Gorge, raft trip and many other tours. City Breaks packages in Poland with accommodation, tours and transfers.

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Auschwitz-Birkenau Museum Private Tour from Krakow
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Morning Wieliczka Salt Mine Tour from Krakow

TripAdvisor Reviewer Highlights

Read all 103 reviews
Visitor rating
  • 60
    Excellent
  • 24
    Very good
  • 3
    Average
  • 4
    Poor
  • 8
    Terrible
Day trip to Auschwitz

Met at the local hotel by Ziggy. Who was very friendly and gave good instruction. I mentioned that due to a medical condition I couldn't go through the scanner at Auschwitz. He... read more

5 of 5 bubblesReviewed 1 week ago
Heide B
via mobile
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103 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Level Contributor
25 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Met at the local hotel by Ziggy. Who was very friendly and gave good instruction. I mentioned that due to a medical condition I couldn't go through the scanner at Auschwitz. He spoke with the security on my behalf. We were taken around Auschwitz by our guide Joanna, who was lovely. She was very informative and chatted while we moved... More 

Helpful?
1 Thank Heide B
Krakow T, Krakow Tours Coordinator at Krakow Tours by Point Travel DMC, responded to this review

Hello Heide, Thank you very much for sharing feedback from your recent tour with Point Travel DMC. I am pleased to hear that you are satisfied with the service we provided you on this occasion. Let me pass your kind words to our tour leader Ziggy. I hope you had a great time in Krakow and that you will visit... More 

Grantham, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Me and my boyfriend stayed in krakow for 2 nights and we visited auschwitz, this was part of a wowcher deal we had. We were picked up from our hotel at 8:00am in a Mercedes sprinter we then picked up other people from various hotels until we made it into the city centre where we then transferred onto a krakow... More 

Helpful?
Thank tasha_amie11
Krakow T, Krakow Tours Coordinator at Krakow Tours by Point Travel DMC, responded to this review

Dear tasha_amie11 thank you very much for the highest note. It is a pleasure to hear that our service and the overall tour experience lived up to your expectations. I will make sure to pass your positive feedback to our tour leader Ziggy. I hope you had a great time in Krakow and that you would use Point Travel again... More 

Reading, United Kingdom
Level Contributor
23 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed December 23, 2016

We were booked on this tour by Fred Holidays and it was supposed to be a half day (5.5 hours) tour. Ended up taking over 8 hours. we were picked up on time but taken on a 10 minute trip to another hotel and told to wait '5 minutes' in the lobby. After more than 30 minutes we were taken... More 

Helpful?
1 Thank markie_parkie38
Krakow T, Customer Service at Krakow Tours by Point Travel DMC, responded to this review

Dear markie_parkie38, Thank you for sharing your opinion. We are committed to a high level of our services. When we receive this kind of information we closely investigate the situation. The opinion of our guests is always very important for us and helps to improve our service. Can you please get in touch with us to give us more details... More 

2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 20, 2016

I booked the 'Krakow: Auschwitz Birkenau Half-Day Bus Tour’ via GetYourGuide, but due to unfortunate circumstances, I was unable to make the tour. Having said that, I’m only able to review the customer service area of Krakow Tours and they were fantastic! I received quick responses to my inquiries and a prompt resolution to my situation without even asking for... More 

Helpful?
Thank 987rosw
Cambridge
Level Contributor
315 reviews
103 attraction reviews
common_n_attraction_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed November 7, 2016

Two tours were organised as part of our package, using this company. We were picked up from our hotel and taken to a central point, via other hotels. Once it was established the numbers for either the Salt Mines or Auschwitz. Buses were organised and off we went. It takes about 60 minutes to get to Auschwitz, there is a... More 

Helpful?
Thank Cotonboy
Leicester, United Kingdom
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 1, 2016

Tour was harrowing but so informative. A must see for all.Tour guide was exceptional and was able to answer all questions. The bus was easy to pick up stopping at various hotels along the route and showed a pre - tour video. This is one place that everyone should visit in their lifetime to try and envisage what it was... More 

Helpful?
Thank ldmcerlean
Krakow T, Dyrektor generalny at Krakow Tours by Point Travel DMC, responded to this review

Thank you very much for your positive feedback regarding our tour to Auschwitz-Birkenau. For sure this is a meaningful visit. We always try our hardest to keep a high standard of professional care to our customers. Make sure all pick ups go smoothly and timely, no matter what traffic conditions are. Thank you for pointing this out. We wish you... More 

Level Contributor
63 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed October 11, 2016

Didn't really know what to expect from this excursion, just knew we had to see it for ourselves. At the beginning was told only a small bag the size of A4 paper can be taken in no food to be eaten inside the main gate, there are food outlets that serve burgers, pizza, pastie type things coffe, tea, cold drinks... More 

Helpful?
Thank Tracy V
Boston, Massachusetts
Level Contributor
90 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed October 2, 2016

Words cannot describe the emotion at Auschwitz - Berkinau. I can say that our tour which was set up by our hotel was one of the best organized and presented I have ever had the pleasure of attending. Picked up AND dropped off at our hotel. We did have to wait for a late arriver, however that was great, since... More 

Helpful?
Thank Dave D
Great Barrington, Massachusetts, United States
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 19, 2016

Like most others whose grandparents and other family members were murdered in Auschwitz-Birkenau, I was apprehensive about setting foot on the actual site. The foreknowledge of what happened there makes for harrowed expectations. So it is important that the experience be managed well. Our tour was arranged with this company by a travel agent attached to the conference I attended... More 

Helpful?
Thank Tamar G
Leigh, United Kingdom
Level Contributor
37 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 22, 2016

The organisation from Point travel was first class we picked our own pick up point and the tour bus was on time and very comfortable. The time to Auschwitz was about 1.5 hrs but it passed quickly as there was a very informative DVD playing for most of the trip. Our two guides were first class and very knowledgable and... More 

Helpful?
Thank Graham S

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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