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Panstwowe Muzeum Auschwitz-Birkenau

Closed Now: 7:30 AM - 7:00 PM
Open today: 7:30 AM - 7:00 PM
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In high demand - travelers recommend booking ahead!
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Traveler Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“guided tour”(706 reviews)
“the bus”(499 reviews)
About
Established by the Nazis in 1940, Auschwitz-Birkenau has become a symbol of terror, genocide and the Holocaust. Although the exact number of victims is unknown, many Jews, Poles and gypsies died here. The museum consists of two parts: Auschwitz I...more
Closed Now
Hours Today: 7:30 AM - 7:00 PM
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Suggested duration: More than 3 hours
As featured in 3 Days in Krakow
Contact
ul. Wiezniow Oswiecimia 20 | Entrance to the Museum is located at Stanisławy Leszczyńskiej Str. no. 11, Oswiecim 32-603, Poland
Website
+48 33 844 80 99
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Reviews (12,983)
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All reviews guided tour the bus auschwitz birkenau gas chamber moving experience human hair own pace concentration camp humbling experience visit this place visiting krakow salt mines i'm glad eye opening guide book first hand train tracks
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1 - 10 of 7,343 reviews
Reviewed yesterday via mobile

The venue itself just can’t be written about. The only comment to make is that we were debating whether we could squeeze it in before a 2pm flight out of krakow airport. Leaving out Krakow hotel at 7:30 we were back at the airport by...More

Date of experience: January 2019
1  Thank 640stuartl
Reviewed 3 days ago via mobile

We visited on a SeeKrakow tour, collected from our hotel. This included the services of an English speaking tour guide. Full security is in place. Scans and bag checks. Bag size is strictly enforced. If too big, 4zl charge to store. Toilet visits are charged...More

Date of experience: January 2019
Thank Sharonajay
Reviewed 6 days ago via mobile

The Second World War is one of my ‘favorite’ topics, so naturally visiting Auschwitz was very high on my bucket list. I had been thinking about going there for a very long time, but just never got the chance to until this day. Especially in...More

Date of experience: January 2019
1  Thank markvade
Reviewed 6 days ago

Booked a tour to this location, the tour guide was knowledgable, but the tour felt like it was a race to get from one building to another. If I was to recommend I would suggest book directly online for the visit (free) and hire a...More

Date of experience: April 2018
1  Thank KenD2008
Reviewed 6 days ago

A good experience to understand the suffering of some countries. We did it by ourselves hiring the tour through the official website of Auschwitz. If you make a reservation in advance you can get a guide in your own languaje. It is easy to arrive...More

Date of experience: December 2018
Thank PatriciaInes_del_sur
Reviewed 1 week ago via mobile

I was dreading this visit, very uncertain how it would effect me. This place was hell on earth and is now a museum. Our guide was a solemn young Pole who was very knowledgeable and respectful. At times intensely sad and emotional, to be standing...More

Date of experience: October 2018
1  Thank sewingmoor
Reviewed 1 week ago via mobile

So sobering to walk through such a sad place of history. We planned a 7:30am tour because we had a 1:25pm flight from Katowice. We had enough time but could’ve used hours more. We left about 11:10am for the airport. The bulk of our time...More

Date of experience: January 2019
Thank jjcoffman
Reviewed 1 week ago via mobile

We caught a local bus there so it would be cheaper but ended up waiting in an hour long line in the snow outside. When we finally got to the front they stopped letting people in and told us all to come back in two...More

Date of experience: January 2019
Thank selkielikesit
Reviewed 1 week ago

We didn’t want to go on a tour so booked free individual tickets for 9am before the tours start. Early start by bus from krakow at 7.10am to arrive about 8.40am. Leave any bags bigger than handbag size in place on the left outside entrance...More

Date of experience: December 2018
2  Thank CoeliacTraceye
Reviewed 1 week ago

Our visit to Auschwitz was scheduled to take place straight from the Airport, we were recommended to book the use of “Bob” who collected us from the airport to take us to Auschwitz-Birkenau and once completed to our hotel in Krakow to finish the rest...More

Date of experience: January 2019
2  Thank familyoffournw
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Questions & Answers
Ask a question
jamielim2018
January 13, 2019|
AnswerShow all 16 answers
Response from kirstyaldo | Reviewed this property |
Definitely go with the guided tour. Some of the stories the tour guides have to tell are really thought provoking and our tour guide made the whole experience for us.
1
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Steve F
January 9, 2019|
Answer
Response from TheShis | Reviewed this property |
‫Any 4-star hotel in Krakow would be fine - for example the Holiday Inn or the Sheraton Grand.‬
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edwardchappell65
January 8, 2019|
AnswerShow all 9 answers
Response from Rik214 | Reviewed this property |
Of all the categories available on TripAdvisor, which one would you put it in (aside from "attraction")?
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Travel Forum Posts
leanneonline
Singapore, Singapore
5 days in Poland (2 Replies)
I’m looking to go to away for 5 days in July on a mother daughter break. We want to go to Krakow for a few days and visit Auschwitz - we know that for definite but not sure what to do with the rest of the time. I’ve read a lot online about trips to Warsaw, Zakopane or even Gdansk. We are open to train, bus or even plane travel if it’s worth it. We are leisurely tourists who like exploring old towns and cities, visiting the sites, trying new restaurants etc.... Not really into hiking or...More
February 26, 2018|
Response fromJonDoe04134|
You won't find anything as beautiful as Bruges in Poland, but the closest you can get is Gdańsk. However, I'm not sure if it would make sense to split your 5 days between places on two different sides of the country. Check out Wrocław, maybe this would be a good alternative. The only merit of Zakopane is its proximity to the mountains, so it's rather pointless if you're not interested in hiking.
MartinRyder
Lincoln
Suspicious tour reviews (8 Replies)
Dear All I am in the process of trying to book a day tour to Auschwitz and the Salt mine from Krakow. I have seen that on many of the less well reviewed companies that they are hugely inflated with false single contributor reviews. Genuine reviews are always obvious to me in there content and volume so can I ask, can anyone give a genuine recommendation on here please? Thank you.
January 08, 2012|
Response fromianmac11|
I used cracowcitytours.com for a trip to the salt mines and found them to be excellent Sebastian our tour guide was very good and spoke good English have a look at there website.
Stuart M
Auschwitz sold out (3 Replies)
Hi, I didn’t know you had to book Auschwitz in advance as last time I looked into it you didn’t. I have just attempted to book it however the only availability left for an independent tour or an English tour is the day my wife and I fly out at 12pm on the 14th of June. We arrive in Krakow tomorrow the 10th of June. We are traveling to Krakow for Auschwitz. Can anyone please advise on how we can still visit Auschwitz? Look forward to hearing from you someone!!
June 09, 2018|
Response fromchristinemurphy2016|
Stuart..I have just had a tour with Phil Clark from Krakow tours. . Amazing tour guide..I know he has bookings this week but its worth a shot dropping him an email..Just search Krakowtours uk. or you will find him on the forum under Phil C good look.