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Panstwowe Muzeum Auschwitz-Birkenau

Open Now: 7:30 AM - 7:00 PM
Open today: 7:30 AM - 7:00 PM
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  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
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“guided tour”(739 reviews)
“the bus”(523 reviews)
Established by the Nazis in 1940, Auschwitz-Birkenau has become a symbol of terror, genocide and the Holocaust. Although the exact number of victims is unknown, many Jews, Poles and gypsies died here. The museum consists of two parts: Auschwitz I...more
Open Now
Hours Today: 7:30 AM - 7:00 PM
Suggested duration: More than 3 hours
As featured in 3 Days in Krakow
ul. Wiezniow Oswiecimia 20 | Entrance to the Museum is located at Stanisławy Leszczyńskiej Str. no. 11, Oswiecim 32-603, Poland
+48 33 844 80 99
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1 - 10 of 7,675 reviews
Reviewed today

Our visit to both camps was very well organised. We booked online which included pick-up and return to Krakow centre and all entrance tickets. Auschwitz Camp visit was very well done with a tour guide and headphones. We visited all main buildings. The display and...More

Date of experience: May 2019
Thank PierreBMalta
Reviewed yesterday via mobile

Its hard to believe that in so important place is such a bad organization🤔 you need to stand in the que for three hours... because its not for letting in 1000 people per hour, but because its just ONE visitors service desk and very slow☝️

Date of experience: August 2019
Thank 290arvydasr
Reviewed 3 days ago

Reading through these reviews after being to Auschwitz, I can certainly sympathise with the crowds, the chaos and certainly the seemingly organisation. However, with some research, I had read ahead that 1) the entrance is a bit of chaotic so as soon as I arrived,...More

Date of experience: August 2019
1  Thank LWFL
Reviewed 6 days ago via mobile

Our visit to auschwitz I was so looking forward to this trip What a let down. We were left to our own devices dumped in a massive queue for tickets and left What I was exspecting unsure but it wasn’t this No atmosphere So sorry...More

Date of experience: August 2019
1  Thank Mike1953-mike
Reviewed 6 days ago

I don't know my view about visiting Auschwitz-Birkenau. I stood in line, in the rain, for over an hour and a half my head ready to explode. Having been brought up in a Jewish house I knew all about the Holocaust. I knew the horrors,...More

Date of experience: August 2019
Thank johnnywallman
Reviewed 6 days ago

I cannot believe that I am writing this review. Auschwitz is a place which I've wanted to visit since I was a child. My family members were taken and killed in a concentration camp (not this one) and I have had an interest in WW2...More

Date of experience: August 2019
1  Thank livbundy89
Reviewed 1 week ago

We took an organised tour from Krakow. If you value your time, it really is the only way to see the camp - it is not easy to get to by public transport and the queues to get in were absolutely massive. Pay the little...More

Date of experience: August 2019
1  Thank Happy_Gilmore_89
Reviewed 1 week ago

Dreadful experience Paid to join a group at a specified time. Joined queues an hour beforehand, checked by staff, moved to another slow moving line. Security checks I understand, but only when I reached the front of the line was I told that my bag...More

Date of experience: June 2019
Thank Andrea B
Reviewed 1 week ago via mobile

I won't talk about the impact of this place, as I hope everyone here is aware of its significance. Let's then talk about the practical side. The monument encompasses two sites: Auschwitz I (the older, smaller camp and the main "attraction") and Auschwitz II, also...More

Date of experience: August 2019
Thank danzigersnuffkin
Reviewed 1 week ago

Went in June & although I asked the Trip Advisor crowd for info beforehand, it was unfortunately incorrect. IF you want to experience Auschwitz 1 without a tour & for free, you MUST arrive & pick up an entrance ticket at the white booth BEFORE...More

Date of experience: June 2019
1  Thank Dutchflygirl
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Questions & Answers
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I plan to do the guided 3.5 hour tour provided by the memorial museum on September 14. I have looked through the forum but found not clear answer to the following: 1. I have printed out the ticket that was atomatically emailed to me after selecting a 1130 English guided tour provided by the museum on September 14. Do I have to show this ticket to exchange for something for another ticket when I show up that day? Or, is this the only ticket I will need altogether to get in? 2. I understand I can not enter the grounds until my assigned time. The question I have is what do I need to do just prior to my 1130 guided tour. I saw a reference I am to meet my tour group in the "reception hall." Hence, I am trying to get an idea of what I need to do upon arriving at the museum to the time my tour group starts. Whether the "reception hall" or meeting point for my tour is past the security point or not? Any info regarding this would help me get an idea of what to expect, what I need to do, and to lessen the possibllity of misunderstanding. Thanks.
August 16, 2019|
AnswerShow all 6 answers
Response from GavinLucas1780 | Reviewed this property |
Hello all I had was a email saying the time of my pick up as a mini bus picked me up at my appartment . So mine was a whole booked thing with lunch included. But. When arriving at the museum we got given a pass to were... More
July 28, 2019|
AnswerShow all 12 answers
Response from nudger186364 |
You have to artive very early for this. We arrived at 9.30 and were tokd we they had finisged before 9. We then had to join a 3 hour queue. I suggest you artuve before 8am
June 20, 2019|
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Response from Razzinix | Reviewed this property |
No, plenty of People wearing shorts due to the high temp.