Urban Spa
4.5
8:00 AM - 9:00 PM
Monday
8:00 AM - 9:00 PM
Tuesday
8:00 AM - 9:00 PM
Wednesday
8:00 AM - 9:00 PM
Thursday
8:00 AM - 9:00 PM
Friday
8:00 AM - 9:00 PM
Saturday
8:00 AM - 9:00 PM
Sunday
8:00 AM - 9:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
68 reviews
Excellent
49
Very good
13
Average
4
Poor
0
Terrible
2
anniemellstrom
Stockholm, Sweden6 contributions
Aug 2019 • Friends
Perfect location with a top view over the beautiful channel from the sun terrace. We had great weather and combined our visit at the spa with massage, swimming in the indoor pool with tanning on the terrace. Friendly and professional staff (and a lifeguard). We all had different treatments and were all very pleased with are choices and personal recommendations from the staff. Special treatment for pregnant women which was a splendid experience for one of us. Gym available and generous opening hours (we spent the entire day here). Eating great lounge in the bar next door on the same floor. If you want a luxurious day at a Gdansk-SPA we highly recommend you to spend it here. Friends or couple.
Written August 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear anniemellstrom,
thank you for your opinion. We are glad that you had a pleasant time. We hope you will come back.
Wish you a lot of relax and fun.
Kind regards,
Urban Spa Team
Written August 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChloeKay
Newcastle upon Tyne, UK14 contributions
May 2017 • Friends
The spa was absolutely lovely. Myself and my friend had access to the pool and gym, and then used the sauna and steam rooms. There were teas, robes, fruits and slippers and so we were well and truly pampered. After relaxing on the sun terrace with prosseco, we both had our toe nails painted, eyebrows waxed and a head and shoulder massage from Nida and Marta, which was divine. Would highly recommend to anyone who is visiting Gdansk and wants a relaxing day.
Written May 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ChloeKay,
Thank you for taking the time to write and let us know about your experience at Urban Spa. It was a true pleasure to read that we were able to surpass your expectations.
I look forward to sharing your compliments with the entire team, in particular Nida and Marta.
In the meantime I am delighted that you plan to return and hope we are able to welcome you back very soon.
Kind regards,
Karolina Zajaczkowska
PR Specialist
Written May 23, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
svl2001uk
Chingford, UK5 contributions
Aug 2019 • Solo
Quite simply the best massage I have ever had. Marta was superb. I had an intensive de-stress massage and it was fantastic.
Written August 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear svl2001uk,
thank you for your visit and for this opinion. Marta is very glad that you appreciate her work. We hope you will come back to us.
Kind regards,
Urban Spa Team
Written August 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anne Marie
3 contributions
Dec 2018 • Couples
Very nice and clean facilities and the Aromatherapy was great! Just firm enough to make us feel real relaxed. Nice pool with traditional sauna and steam sauna next to it.
It is also a nice terrasse with a fantastic view and a bar in connection with the spa area.
We recommend a visit.
It is also a nice terrasse with a fantastic view and a bar in connection with the spa area.
We recommend a visit.
Written January 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear anne Marie H,
Thank you very much for your kind words. I am glad, that you enjoyed your visit at Urban SPA and Aromatherapy. As a team, we do everything to fell our Guests special. Did you was in Hihg5 bar by night? I assure the view is delightful.
Kind regards,
Magdalena Mucha, General Manager
Written April 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ludwig B
Los Angeles, CA7 contributions
Feb 2018 • Friends
Piotn and Temek were friendly and highly recommended. They asked for allergies if you are allergic to some of the oils they use. The music were relaxin and smooth.
Written February 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garethmoores
Manchester23 contributions
Sep 2017 • Business
The urban Spa is on the 5th floor of the Hilton Hotel on the waterfront in Gdansk, which is itself a great facility. I had a 60 minute aromatherapy massage with Nida, she is very technically skilled, great service very cheerful place, very professional. Great to relax in the pool and use the excellent facilities afterwards too.
Written September 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Garethmoores,
Thank you for taking the time to share your review.
I was particularly pleased to read your kind words regarding spa treatments and our therapists Nida. I am delighted that you enjoyed your experience.
I look forward to sharing your kind words of appreciation with the team and I hope we will have the opportunity to welcome you again soon.
Kind regards,
Karolina Zajaczkowska
PR Specialist
Written September 28, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stine P
Kristiansand, Norway8 contributions
Aug 2017 • Couples
We had a couple's massage. The masseuse I got, Nida, was very talented and kept perfect pressure throughout the session. We left feeling very relaxed and happy. Very professional, but expensive compared to other spas in Gdansk. I returned for a eyelash tinting and was very pleased with the results.
Written August 3, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Stine P,
Thank you for sharing your kind review of your experience at Urban Spa.
It is a pleasure to read that you had relaxing time.
I look forward to sharing your compliments with the entire team and in the meantime, I hope we are able to welcome you back very soon.
Kindest regards,
Karolina Zajaczkowska
PR Specialist
Written August 8, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Craig U
Ulsteinvik, Norway27 contributions
Jul 2017 • Family
Visited Spa for an aromatherapy massage as part of stay. Connected to and within same building as Hilton hotel. Great staff, knowledgable and friendly, recommend booking longest treatment time.
Pool and rooftop bar also connected.
Pool and rooftop bar also connected.
Written July 13, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Craig U,
Thank you for your review of Urban Spa.
It was a pleasure to read that you had such a lovely time with us and that you thoroughly enjoyed every aspect, from the service to the spa treatment.
Rest assured I will pass your comments to the entire team and in the meantime I hope to have the opportunity to welcome you back very soon.
Kind regards,
Karolina Zajaczkowska
PR Specialist
Written July 18, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tore André H
Osoyro, Norway1 contribution
May 2017 • Couples
Thank you for a fantastic and relaxing time. We would recommend Marta and Patryk.
Regards happy couple =)
Regards happy couple =)
Written May 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Tore André H,
Thank you for sharing your kind review of your experience at Urban Spa.
It is a pleasure to read that you had relaxing time.
I look forward to sharing your compliments with the entire team and in the meantime, I hope we are able to welcome you back very soon.
Kindest regards,
Karolina Zajaczkowska
PR Specialist
Written May 23, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anjee684
6 contributions
Apr 2017 • Friends
My friend and I arrived in Gdansk on an early flight so wanted something to do before we could check in to our accommodation at 3pm. We decided on a massage and spa. We chose the Hilton Urban Spa and were not disappointed. A lovely swim and sauna before our treatment. We booked the Calm and Relax for 2. The description on the site falls well short of what is actually included. A deep back massage followed by a facial that also included a head neck and arm massage. It was 80 minutes of pure bliss. When I visit again I would not hesitate to book again. The perfect start to a fantastic weekend. Thank you so much.
Written May 6, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Anjee684,
Thank you for sharing your kind review of your experience at Urban Spa.
This is the type of experience we strive to create for each and every guest, and it's wonderful to know that you enjoyed every aspect of your visit especially "80 minutes of pure bliss".
In the meantime, I look forward to welcoming you back again soon.
Kind regards,
Karolina Zajaczkowska
PR Specialist
Written May 8, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you’ve booked treatment do you still have to pay for pool
Access ?
Written October 29, 2019
Dear charlenebeaver,
if you are a Guest of Hilton Gdańsk hotel, then you do not have to pay for a pool, but if you are not a hotel's Guest, but you have a treatment at SPA, then you can pay only half of a prize - 75 PLN.
Best regards,
Magdalena Mucha, General Manager
Written November 8, 2019
Hello, what is the price for pool access for non-Hilton guests? Many thanks
Written September 13, 2019
Dear AF9932,
from Monday to Wensday we have happy hours, so all-day access cost only 75 PLN, normally it costs 150 PLN.
All of our prices you will find on our website.
Yours sincerely,
Magdalena Mucha, General Manager
Written September 16, 2019
Hi!I would like to know the prices about using the pool a massage and a manicure??
Written March 22, 2019
Hej!
Behöver man boka behandlingar innan ankomst eller går det bra att boka på plats ?
Vad kostar olika behandlingar?
Mvh Filip
Written February 18, 2018
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