Carlo IV Wellness & Spa
Carlo IV Wellness & Spa
4.5
8:00 AM - 10:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
8:00 AM - 9:00 PM
Wednesday
8:00 AM - 9:00 PM
Thursday
8:00 AM - 9:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
8:00 AM - 9:00 PM
About
Welcome to Carlo IV Wellness & Spa, located in the NH Collection Prague Carlo IV hotel in the city center. Discover a rich history and Neo-Renaissance decor as you step in the subterranean vaults of our relaxing haven. Rejuvenate your body and soul with one of our indulgent massage therapies, rediscover your youth with one of our special facial treatments, shape your body in our fitness room and relax in our heated 20m long swimming pool with massage beds. Let your stress evaporate in our steam room or sauna. Relax in the beautiful serene surroundings and get ready to be pampered.
Duration: 2-3 hours
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The area
Address
Neighborhood: Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theaters. National Theater near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
How to get there
- Republic square • 3 min walk
- Central Station • 4 min walk
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1,592 within 6 miles
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
4.5
334 reviews
Excellent
236
Very good
65
Average
20
Poor
8
Terrible
5
Chris K
Tilehurst, UK59 contributions
Mar 2023 • Couples
The NH Carlo IV is a beautiful hotel.
Every member of staff was friendly & approachable and really made us feel welcome.
The breakfast was delicious & had lots of variety.
The Spa is stunning and really made our stay extra special.
Room was comfortable & had everything we needed. Lots of nice extra touches such as hand creams & body lotions.
This was the second NH Collection hotel we have stayed at and we would recommend them in a heartbeat.
Every member of staff was friendly & approachable and really made us feel welcome.
The breakfast was delicious & had lots of variety.
The Spa is stunning and really made our stay extra special.
Room was comfortable & had everything we needed. Lots of nice extra touches such as hand creams & body lotions.
This was the second NH Collection hotel we have stayed at and we would recommend them in a heartbeat.
Written March 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. Kurton,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our beautiful hotel. We're absolutely thrilled to hear that you had a fantastic experience with us!
It warms our hearts to know that every member of our staff played a role in making your stay memorable by being friendly and approachable. Creating a welcoming atmosphere is one of our top priorities, and we're delighted that you felt genuinely welcomed during your time here.
We're also glad to hear that you enjoyed the delicious and diverse breakfast options. Our team takes pride in curating a breakfast spread that caters to various tastes and preferences, and it's delightful to know that you found it to your liking.
It's wonderful that our spa added an extra touch of delight to your stay. We designed it with relaxation and rejuvenation in mind, and we're thrilled that you found it stunning and special.
Lastly, we're glad the comfort of your room and its amenities met your expectations. We believe that a comfortable room is essential for a great stay, and we're glad that you found everything you needed to make your stay enjoyable.
Once again, thank you for your kind words and for choosing our hotel for your getaway. We look forward to welcoming you back in the future for another exceptional experience.
With warm regards,
Thu Hien Le
SPA manager
Written August 4, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sacha
Balgowlah, Australia4 contributions
Nov 2019
When I visited Prague, I visited the Carlo IV Wellness & Spa twice, the first time as a hotel guest, and the second time as an external spa customer. I saw Veronika both times, first for a remedial massage, and then for a hot-rocks "lava" treatment, a couple of weeks later.
My advice is to make full use of the hour in the spa before your massage, or even arrive earlier to sneak in a few minutes more. It is amazing. Hot sauna & cold ice bath, a light swim in the pool/jacuzzi or just relax on a deck chair with iced lemon water. There's a steambath too, but I didn't feel the need to use it. This is what spas are all about. The ambience is relaxing, and the dim blue lights let the mind wind down and the muscles relax.
Veronika is extremely knowledgeable, and receptive to your needs. She is professional and comfortable to be around at the same time. Her pressure is not agonisingly "deep", but it is deep enough to have a lasting effect with surprisingly little pain - even after walking the city (and other cities) for weeks. She definitely knows what she's doing. The rooms are big, luxurious and comfortable. Expect to pay accordingly.
My advice is to make full use of the hour in the spa before your massage, or even arrive earlier to sneak in a few minutes more. It is amazing. Hot sauna & cold ice bath, a light swim in the pool/jacuzzi or just relax on a deck chair with iced lemon water. There's a steambath too, but I didn't feel the need to use it. This is what spas are all about. The ambience is relaxing, and the dim blue lights let the mind wind down and the muscles relax.
Veronika is extremely knowledgeable, and receptive to your needs. She is professional and comfortable to be around at the same time. Her pressure is not agonisingly "deep", but it is deep enough to have a lasting effect with surprisingly little pain - even after walking the city (and other cities) for weeks. She definitely knows what she's doing. The rooms are big, luxurious and comfortable. Expect to pay accordingly.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sacha00Z,
Thank you for your kind review. We are happy that you liked our services and found your massage remedial. We are also happy that you took the advantage to use the wellness before the treatment - the price of our treatment includes one-hour free entrance to the wellness and we recommend everyone to make the use of this benefit. We will surely pass your praise to Veronika and hope to welcome you back again soon!
Kind regards,
Lenka
Written February 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MAC
London, UK153 contributions
Feb 2020 • Couples
Top hotel. Superb service from a highly professional team. Food and bar service truly excellent. Around 6 minutes walk to new town and a brisk 10 minute walk to the start of the old town. Around 15 minute walk to the old town square. Cab ride from airport 900 Crowns and there is a metro station (red line) really just 90 seconds walk away. Highly recommend
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear craderm1961,
Thank you so much for your positive review. We are so happy that you found our food and bar service truly excellent. We are happy you enjoyed your stay and found the hotel's location favourable. We look forward to welcoming you back in our wonderful city and hotel when you travel to Prague again.
Written February 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JEverley
Conwy County, UK38 contributions
Feb 2020 • Friends
A group of 4 of us were staying in Prague for 3 nights on a short break and had planned to do lots of walking finished by a nice couple of hours at the spa to relax before going home.
The pool and the surrounding area was very cold, the water was supposed to be 28 degrees and the air 30 degrees.
We complained to the management who did take the pool temperature in front of us and found it to be 28 degrees. To be honest though it was so cold in there that we only spent under an hour in there and had to get out. We were refunded 10% of our payment which we found to be poor as it was expensive and a huge disappointment.
Such a shame especially as we had looked forward to it so much.
The pool and the surrounding area was very cold, the water was supposed to be 28 degrees and the air 30 degrees.
We complained to the management who did take the pool temperature in front of us and found it to be 28 degrees. To be honest though it was so cold in there that we only spent under an hour in there and had to get out. We were refunded 10% of our payment which we found to be poor as it was expensive and a huge disappointment.
Such a shame especially as we had looked forward to it so much.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Julieeverley,
Thank you for taking your time to review your recent visit at Carlo IV Wellness & Spa!
As we already discussed in person, I would like to remind you that our 20-meter long swimming pool is not a hot tub, therefore the temeperature is set to the relaxing 28 degrees. We did take the pool temperature in front of you and it was in compliance with the signage (28 degrees...). So was the air temperature (30 degrees).
That said, there was no mistake from our side and yet we decided to refund you 10% of your total bill as a gesture of good will. I am disappointed to hear that this was not enough for you.
Kind regards,
Jakub Koniar
SPA Manager
Written February 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don H
San Francisco, CA45 contributions
Apr 2024 • Couples
We enjoyed wonderful couple’s massages, some of the best we’ve ever had, at this spa and baths. The large pool was very nice, and it was not very crowded in a weekday afternoon. Our only wish is that the pool was no bathing suits, like the sauna and steam room was, as we prefer that as they do at baths in Germany. Otherwise we had a great experience, and highly recommend it.
Written April 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BallaghMan
Carrboro, NC232 contributions
Jul 2022 • Couples
Grand old building which should be very nice but it’s almost a bit too big. Lots of corridor walking if you’re not in the main wing. The street outside is a bit sterile too although the main railway station is close. Oddly the first thing you notice walking in to the main stairs up to the lobby proper is the smell of chlorine - turns out the door to the swimming pool and spa is just inside. Rooms adequate. Sauna and spa are nice. The #9 tram which runs over to the other side of town is right outside so that’s handy too. Front desk people nice but there seemed to be a lot of young new employees - a sign of the times probably.
Written July 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Radka B
2 contributions
Aug 2024 • Couples
Absolutely amazing stay with a beautiful surprise from the staff. We felt like on castle. The hospitality was so pleasant. We enjoyed the breakfast with stunning atmosphere and relaxed in extraordinary ambice of the spa area. Thank you so much
Written August 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Filip
New York City, NY38 contributions
Nov 2021 • Friends
expectations, there were some features you dont need e.g guy standing opening main doors at the entrance, who needs it…breakfast were more than average, i found hair on sheets upon arrival overall its not a 5 star hotel.. i cant say i was disapointed but also its hard to say i was astonished by property and its facilities.. next time i would book elsewhere
Written November 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicola T
Southampton, UK8 contributions
Feb 2020 • Couples
This hotel is one of the most beautiful places i have stayed. The spa pool is magical a little fresh when you get in but great for swimming. Service from the friendly reception staff was brilliant. Extremely quiet and an easy Airport Express bus and walk of 5mins.
£2.00 each way amazing!!
Thankyou for the birthday fizz and cake.
£2.00 each way amazing!!
Thankyou for the birthday fizz and cake.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Nicola T,
Happy Birthday again! We are so glad you found our hotel as one of the most beautiful places that you ever stayed! We are also very happy that you found the spa pool magical and great for swimming. We are thrilled you had a great stay and we hope that you will come back to us in near future.
Written February 26, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Imad D
Los Angeles, CA103 contributions
Jan 2020
After a seemingly never ending number of flights and travel time. I finally made it to this hotel. This Wellness Spa is amazing. I got a one hour massage followed by a one hour facial. It was ecstasy. I woke up from it rejuvenated and ready to enjoy my time in Prague.
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear valued guest,
First of all we would like to thank you for the positive feedback on our Spa and our colleagues. I will make sure that this comment will be communicated and motivate them to continue in their excellent service.
I am happy to know that we were able to exceed your expectations. The staff put forth great effort to provide an experience that is both unique and memorable. It is feedback such as yours that motivate our staff to continuously strive for service excellence.
It was wonderful having you and we hope we will have the great chance to welcome you back in the near future.
Best Wishes
Written January 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hey most people use bathing suits or bath them naked, we prefer naked 😀
Written August 13, 2019
CarloIVspa
Prague, Czech Republic
Dear Markus,
You have to wear a bathing suit to use our wellness facility. The bathing suit is not allowed only in sauna where you should use a sauna sheet instead.
Thank you for your understanding.
Carlo IV Wellness & Spa Team
Written August 14, 2019
Hello, is it possible to just access the spa? To use jacuzzi, pool etc. Thanks!
Written July 13, 2019
Yes you can just buy access to the facilities. Spa services include use of the sauna pool etc
Written July 14, 2019
What is the easiest way to travel to the hotel from the airport? And approximate cost?
Written April 10, 2019
CarloIVspa
Prague, Czech Republic
Dear Harriett467,
You can book the hotel car through our concierge (from 870 CZK one way) or you can take a taxi. Approximate cost for a taxi is 650-750 CZK.
You can also take the Airport Expres Bus which departs from Terminal 1 and arrives to Main Train Station. The cost is 60 CZK.
Kind regards,
Jakub
Written April 11, 2019
Appreciate the prices and packages. Plus any availability for this afternoon please
Written April 8, 2019
CarloIVspa
Prague, Czech Republic
Dear Mark,
you can find the prices and packages on our website carloivspa com.
Kind regards,
Jakub
Written April 11, 2019
CarloIVspa
Prague, Czech Republic
Dear guest,
you can find the spa menu including prices and special offers at official website of Carlo IV Wellness & Spa.
Kind regards,
Jakub Koniar
Spa Manager
Written March 18, 2019
Hello.
Ste kids of 9 years old allowed to go in dois SPA ?
Best regards
Written December 23, 2018
Dear Ada S,
thank you for your question.
The price for a single entry fee is 990 CZK per person for 2 hours.
For more informations or reservation please contact me on +420778449070
Kind regards,
Markéta Jurkovič
Spa Sales Manager
Written September 15, 2018
hi,
I am coming to Prague next weekend with my sister who is sick from cancer. She would love some good massage and I guess to bathe in hot water/pool.
We will stay at the Ibis hotel in the Old town- i am curious if the spa is accessible with wheelchair, what are your opening hours and the prices 😊
sincerely,
Hege Valand
Written November 4, 2017
CarloIVspa
Prague, Czech Republic
Dear Hege,
thank you for contacting Boscolo Prague Wellness and Spa!
Yes, our spa is accessible for wheelchairs and the opening times are daily from 7am until 10pm. Please, contact me at +420778449060 for more information about the wheelchair access and the prices.
Kind regards,
Jakub Koniar
Spa Sales Manager
Written November 6, 2017
are all types of massage available in the spa as face, detox and lymph drainage?
Written October 20, 2017
CarloIVspa
Prague, Czech Republic
Dear sir,
Thank you for contacting Boscolo Prague Wellness & Spa!
We have a wide range of massages, facial and body treatments available at the spa. Please, find more information at boscolospa.cz/en, or contact our spa reception at +420778449045.
Kind regards from Prague,
Jakub Koniar
Spa Sales Manager
Written October 24, 2017
Can you give me an idea of the price for a day visitor?
Written June 30, 2017
CarloIVspa
Prague, Czech Republic
Dear Nicholas, the price for a single entry fee is 990 CZK per person for 2 hours.
Written July 20, 2017
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