Tours and Tickets by Best Tour
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Review of: Prague Jewish Town with Admissions
It is hard to to imagine the inhumanity of The treatment of the Jews, but exhibits and cemetery well illustrates the brutality and horror set upon them over the centuries
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We booked the tour with great expectations but ... nothing was as we expected. I have to highlight the punctuality of the driver who pick us up at the hotel and the guide who was super nice and very informative. About the tour, I think they have to update they brochure. The car leaves you at the castle and the rest you do it walking, they don't specify that. You only see the museum and the dancing house through the glass of your window. Then it says you have wonderful buffet at the boat....nothing to do with that. After going down the castle you go to a restaurant at 11 o'clock... too early for us to have lunch by the way... and they give you one course meal, no drink included, no coffee, no desserts either. The couple that was with us complaint and the guide paid for two of our beers (hope it was not with her own money). After that you walk to Charles Bridge and a long walk under the heavy sun to the boat, which says it's two hours cruise...nope!!!! not getting to an hour there and they don't give you even some water. When you leave the boat you go to the jewish ghetto and that's where the tour finishes, close to the old square. So, big disappointment. Nothing to do with what they sell. Again, I really want to highlight the guide, she was really nice but I think after covid they change thing but they haven't changed they brochure. DON'T LIE TO YOUR TOURISTS!!!!…
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RelationsManagerBest, Guest Relations Manager at Best Tour
Responded 1 week ago
Dear Olivia, thank you for taking the time to share such a detailed review about your experience. We are sorry our tour did not fulfilled your expectations although our guide did her best.
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Review of: From Prague: Kutná Hora with Admissions
This tour is AMAZING! I had Blanka as the tour guide and Tomas as the driver. Both sweet as pie and super nice and knowledgeable! They picked me up on time and made sure I had a fabulous time. I made friends with another tourist from Mexico and she also had a fantastic experience. HIGHLY recommend! This tour agency is VERY responsible and reliable. I will book with them again and wish them all the best! Cheers!…
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Date of experience: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RelationsManagerBest, Guest Relations Manager at Best Tour
Responded 5 weeks ago
Dear Maria, thank you very much for your feedback. We are very glad that our tour to Kutna Hora fulfilled your expectations and you enjoyed the day with our guide Blanka and driver Tomas. We are looking forward to your next visit.
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Review of: Skip the Line: The Secret of Beer Ticket
Absolutely not worth it. So many other amazing things to see in Prague, the staff here is un-informative and some of them rude, the tour is really lazy. Can not recommend!
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Date of experience: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Knowledgeable guide and a great walking trip around the key locations of the city. The highlight being the changing of the guard at the castle. Would only suggest dropping the boat ride at the end of the tour as it gives little value.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RelationsManagerBest, Guest Relations Manager at Best Tour
Responded 5 weeks ago
Thank you very much for your feedback. We are very glad that our tour The Best of Prague fulfilled your expectations and you enjoyed the day as well as the changing of the guard.
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