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Gray Line Prague

Neighborhood:
Nove Mesto (New Town)
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Address: Narodni street 38, Prague 110 00, Czech Republic
Phone Number: +420224826262
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Today
9:00 am - 8:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 8:00 pm
Recommended length of visit: 2-3 hours
Description:

With Gray Line Prague you have an excellent opportunity to learn something...

With Gray Line Prague you have an excellent opportunity to learn something about Prague, its history, monuments and the most famous places in the Czech Republic. Our professional guides are able to perform all of our Prague tours in 6 languages (English, French, Spanish, German, Italian and Russian). We can also offer you tickets to boat cruises along the Vltava River. Don't miss the opportunity to visit one of the most beautiful cities in Europe through our Prague tours! We also offer Prague airport transfers and group transportation services.

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TripAdvisor Reviewer Highlights

Read all 177 reviews
Visitor rating
  • 51
    Excellent
  • 16
    Very good
  • 9
    Average
  • 22
    Poor
  • 79
    Terrible
DO NOT use them for airport transfer

Worst service I had ever saw. I had a prepaid 2-way reservation from/to the airport. They picked me from the airport to the hotel without the problem. Then, at the day of the... read more

1 of 5 starsReviewed 4 weeks ago
ditskovi
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177 Reviews from our TripAdvisor Community

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Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed 4 days ago NEW

It was a lovely journey, mainly because of our great Guide, Jan. he made the visit really interesting and enterteined. Dresden is a wonderful place. I highly recomend It. María

Helpful?
Thank 18marialaura66
Clarendon Hills, Illinois
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The guide Petr knew the city well and pointed out historical buildings and landmarks, in very good English, on our way out of Prague. The ride was a comfortable van. Ruckl is where art glass meets factory. A large furnace with teams of glass workers drawing molten glass from 5 or 6 glory holes. Worth it for any enthusiast.

Helpful?
Thank Greg T
GrayLinePrague, Product Manager at Gray Line Prague, responded to this review

Dear customer, thank you very much for your time and the nice review. Thank you for the compliment to our guide. We wish you all the best Warmly Team of Gray Line Czech Republic More 

Portimao, Portugal
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Best then we could expect. We where picked up at our hotel by the driver Peter and everything was perfect. The ladies working in museum of Dresden are a little rude and don't explain you that you can not take any cameras ou mobiles with u. We had to get three times to the lockers because no one from the... More 

Helpful?
Thank SofiaSantos1
GrayLinePrague, Product manager at Gray Line Prague, responded to this review

Dear customer, thank you very much for your time and your nice review. We are very pleased. We wish you all the best Warmly Team of Gray Line Czech Republic More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

Worst service I had ever saw. I had a prepaid 2-way reservation from/to the airport. They picked me from the airport to the hotel without the problem. Then, at the day of the planned pick up, I called and confirmed a pick-up time. I was in the hotel at the scheduled time (actually 15 minutes before). Waited for 30 minutes... More 

Helpful?
Thank ditskovi
Lymington, United Kingdom
Level Contributor
82 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed January 4, 2016

Booked an Limo transfer with Gray Line from Airport to Central Prague (this was recommended by Expedia). Driver was not waiting at Airport arrivals as promised so we eventually were told to go to an office some way across the airport to a car rental desk. Kept waiting about 45 minutes until a very harassed looking driver turned up; showed... More 

Helpful?
Thank NeilIsgoingtosea
Wilmington, North Carolina
Level Contributor
226 reviews
125 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed December 25, 2015 via mobile

Booked an airport transportation with them. Emailed them before our arrival. They promptly responded and they were waiting for us in time in the airport. Next day we booked a Dresden tour with them. They picked us from the hotel in time and the tour was perfect. Overall they are very courteous and on time. Very satisfied with the experience.

Helpful?
Thank walid m
GrayLinePrague, Product manager at Gray Line Prague, responded to this review

Dear Client, Thank you very much for your nice review. We are very pleased that you have used our services and you were. See you in Prague again We wish you good luck and good health in the New Year Sincerely Team of Gray Line Czech Republic More 

Motherwell, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 21, 2015

booked the transfers 4 weeks before we arrived forgot to give them 48 hours notice ..phoned them in the morning we were leaving NOT a problem lady on the phone reassured us it would be there true to her word sitting waiting for us ..booked day before departure car was at the hotel 5 mins early ..overall great service thank... More 

Helpful?
Thank steviel
GrayLinePrague, Product manager at Gray Line Prague, responded to this review

Dear customer, We are very pleased with your review. Thank you for using our services. You are always welcome. We wish you a Merry Christmas and a Happy New Year Sincerely Team of Gray Line Czech Republic More 

Harpenden, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 13, 2015

Fantastic evening cruising down the river with excellent pianist/singer. Wonderful food and great service. Special way to spend our last night in Prague. We tried to book the smaller bow area, but that was fully booked, so we were in the main area. This was still great, as it had only 8 tables. Felt cosy and intimate.

Helpful?
Thank Richard P
GrayLinePrague, Product manager at Gray Line Prague, responded to this review

Dear Client, Thank you so much for your lovely review of "Exclusive River Cruise - Sweet Prague" We are pleased that you have enjoyed your time in Prague. We wish you Merry Christmas and Happy New Year Sincerely Team of Gray Line Czech Republic More 

Level Contributor
44 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 10, 2015

Let's talk a little about paid tours. Read and understand what you are paying for. You are going on a short small group tour to see several sights. You will have limited time at each sight, but you should have a guide who has informed you about what you are going to see as well as what you are seeing.... More 

Helpful?
Thank WillieGTravel
GrayLinePrague, Product manager at Gray Line Prague, responded to this review

Dear Client, Thank you for your review. We do agree that Kutna Hora is a place where you can spend the whole day. However, the most of visitors prefer the shorter half-day than whole day trips (when it allows the distance from Prague). Therefore we offer this short trip. Your opinion inspires us and we think about all day private... More 

Fort Worth, Texas
Level Contributor
20 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 9, 2015 via mobile

I did the Prague Castle and Vlatva River Cruise with Lunch tour yesterday and I had a fantastic time. Our guide was Tatiana and if you can get a tour with her, DO IT! She was a wealth of information and incredibly friendly. She spoke multiple languages and was able to ensure that both the English and Italian speakers received... More 

Helpful?
Thank kemsa51
GrayLinePrague, Product manager at Gray Line Prague, responded to this review

Dear Client, Thank you for your very nice review. We wish you Merry Christmas and a Happy New Year Sincerely Team of Gray Line Czech Republic More 

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Questions & Answers

Questions? Get answers from Gray Line Prague staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Nove Mesto (New Town)

Neighborhood Profile
Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theaters. National Theater near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
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