Dear Pavla, I appreciate the effort you took to leave us a review. I always take our client´s feedback very seriously as it helps us to get better. First of all, I am sorry that your experience at Imago Mundi was not what you expected. We all work hard to make our guest´s experience as enjoyable as possible. Mostly positive reviews on Tripadvisor and the feedback from regular guests show that the customers appreciate our effort and keep comming back. As for your comment, allow me to summarise what had happened. You reserved seats for a group of 10 people on the roof of our boat but you did not want to rent the whole space. In addition to this, you brought your own food. Even though, this is very unusual procedure, we accepted it and tried to make you happy. As you did not rent the whole space only for your group for the whole day, we had other reservations - 5 hours after yours. Simply put, there were other guests, who booked to stay on the roof and needed to be seated. The problem was definitely not that your group of 10 people spent 100 EURO in 4 hours and brought their own food to the bar. After 4 hours our waiter asked you politely for the payment and it caused stong emotion on your side. I am very sorry for the inconvenience it had caused. If you wish you spent the whole day on the roof, I suggest that you rent the whole upper open deck. We look forward to welcoming you aboard again! Best regards, Matouš Vilím Owner