We are glad that we decide to use transportation services from Best Trips for our family vacation in central Europe. There are 12 people traveling together for the vacation. Nataly, in particular, helped us to organize transportations for our 5 trips: Munich to Prague via Cesky Krumlov, Prague to Budapest via Bratislava, Budapest to Vienna, Vienna to Salzburg via Hallstatt, and Salzburg to Munich. For our first two trips, we all travelled in one minibus; Nataly and our driver Evgeny were very helpful. Complementary walking tours with Nataly in Cesky Krumlov and in Prague were very informative and exciting. For the remaining three trips, due to high season, we had to travel in two separate vans; this time Russ played important role in driving/organizing our trips. Russ, in the first van, was accompanied by Michael / Edgar in the second van. All of them were very nice and willing to give us more time/flexibility whenever possible. Overall, we had smooth journeys and we are really thankful to Best Trips and all its people for making our vacation memorable and hassle-free. Aside from one occasion that Russ was 25-mins late to pick us up due to Monday traffic, Best Trips were very punctual or on-time; they normally arrived at our hotels earlier from the appointment time. We did not have any problem communicating with Nataly or Russ via email, sms, or phone; and they responded promptly. For the payment, you can choose to pay by credit card or pay by cash to driver. Although traveling with Best Trips is more expensive than traveling by bus or train, it is worth every penny. For anyone who has extra transportation budget, we really recommend Best Trips for hassle-free door-to-door transportation in central Europe!
