Runwell Rent a Car in Prague
Runwell Rent a Car in Prague
4.5
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The area
Address
Neighborhood: Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theaters. National Theater near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
How to get there
- Museum • 2 min walk
- Prague Station • 4 min walk
Reach out directly
Best nearby
Restaurants
5,124 within 3 miles
Attractions
1,576 within 6 miles
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
40 reviews
Excellent
32
Very good
2
Average
0
Poor
0
Terrible
6
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Jean-Louis G
1 contribution
Jun 2024 • Couples
Visiting Prague from 23 to 29 June 2024, we rented a car at Runwell for two days to visit a bit of Bohemia. The transaction was very fast , no surprise , the boss who received us is very responsive , very professional , and very attentive, no surprise, a very affordable Award. The car was delivered to us and taken back to our Pension and our deposit was not charged. The car was delivered in unlimited mileage with full gas, and had all the nice options: GPS , regulator, speed limiter, rear view camera, anti-collision radar with also the sticker access to highways included, and without any surcharge. In short , a friendly service, without surprise, in complete peace. I highly recommend with my eyes closed. Small details , if the door is closed on your arrival, do not hesitate to call the Number indicate , the manager will arrive in a few minutes without problem.
Automatically translated
Written August 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deborah H
Pottstown, PA37 contributions
Feb 2020
We recently rented a car to travel from Prague to Stuttgart over 8 days through 3 countries. The representative from Runwell met us at the Prague Airport and provided extensive information about the car, terms of the rental, features of the car and information needed to cross country borders.
The car performed well during the trip. The oil light came on and we added oil to the car notifying Runwell of this.
We returned the car at the Stuttgart Airport and met the representative at the front of the terminal. He checked the car and notified us that the car was in good condition. We reminded him of the oil purchase and provided him with the receipt. Within hours, Runwell had credited our account for the cost of the oil.
We have rented through many companies over the years and found this experience with Runwell to be outstanding. The company appears truly interested in providing excellent service!
We will rent from Runwell again if given the opportunity!
The car performed well during the trip. The oil light came on and we added oil to the car notifying Runwell of this.
We returned the car at the Stuttgart Airport and met the representative at the front of the terminal. He checked the car and notified us that the car was in good condition. We reminded him of the oil purchase and provided him with the receipt. Within hours, Runwell had credited our account for the cost of the oil.
We have rented through many companies over the years and found this experience with Runwell to be outstanding. The company appears truly interested in providing excellent service!
We will rent from Runwell again if given the opportunity!
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamilla N
4 contributions
Jul 2016 • Couples
I have booked Toyota Yaris in Prague for couple's holidays (two weeks). The paperwork was dealt with efficiently and we were on our journey around 20 minutes from being collected. The price included all the additional insurance and the car was very good for our purpose and in great condition. We would not hesitate to use RUNWELL on our next visit.
Written January 9, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mmoguh
Madrid, Spain291 contributions
Oct 2022
There’s nothing like to be on holidays, rent a car to go to nearby city and when you go to pick it up, discover that they do not have that car you rented and instead they offer you to pay three times the amount agreed to get a bigger car.
These people are not only deceiving their customers, they seem to do it with total impunity from the authorities. Is there anybody out there to control them?
They make you believe you have got a good offer and when you arrive, they pretend you to accept a fraud.
No to mention that when you arrive, they speak perfect English but when you complain they suddenly forget it and say they don’t understand you. Simply amazing !!
Do not rent an inexistent car from this company. Do not allow then to spoil your day.
These people are not only deceiving their customers, they seem to do it with total impunity from the authorities. Is there anybody out there to control them?
They make you believe you have got a good offer and when you arrive, they pretend you to accept a fraud.
No to mention that when you arrive, they speak perfect English but when you complain they suddenly forget it and say they don’t understand you. Simply amazing !!
Do not rent an inexistent car from this company. Do not allow then to spoil your day.
Written November 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
נדיר ח
1 contribution
Mar 2016 • Solo
Do not take Aliihm
I brought a car with a flat tire after I saw it I returned the vehicle
They told me that they have another car and they'll make me
Then also forced me credit for renting the flat tire and I did not
I brought a car with a flat tire after I saw it I returned the vehicle
They told me that they have another car and they'll make me
Then also forced me credit for renting the flat tire and I did not
Written October 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is very nice that people write us. We are always glad to answer on all questions of Our customers and discuss the problem situations. It is enough to ask! It is small problem but anyway i will try to explain it to You one more time.
I remember You. You rented a car almost half of year ago but still not agree to our decision, especially that You really destroyed whole the wheel on our car. So, if You return car with flat tire why don't You want to pay for the fault made by yourself? You did not call road assistance, You did not inform Us about problem, You have been driven car with flat wheel many kilometers ONLY BECAUSE YOU WANTED SAVE ON TELEPHONE CALL! It seems funny but it is reality.
I would like to inform all Our customers: if You do not understand anything, please, ask our manager one, two, three times again. We will happy to explain You everything and answer all Your questions to avoid situations like this.
Written October 21, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hami80
Kuwait-India19 contributions
Jul 2016 • Family
Don't trust this company. They gave us the car with empty fuel tank. Also after giving the car, he charged on my credit card for delay and cleaning. This was not mentioned when we gave the car. It was all clear when we left. The person tells a lot of lies.
Dont trust him.
Worst rent car company I have dealt with.
Dont give your credit card for authorization or dont even go I would recommend.
Dont trust him.
Worst rent car company I have dealt with.
Dont give your credit card for authorization or dont even go I would recommend.
Written September 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is very nice that people write us. But it is very pity when it done by people who does not want to admit his own mistakes and see only others.
We are always glad to answer on all questions of Our customers and discuss the problem situations. It is enough to ask! And it is better (and cheaper) to solve all the problems orally when You take/return the car but not when our manager should call the police to prevent bigger problems from You. Hope You remember it :) It was not Your best act.
I will add some words about Your situation, Sir. According the contract You was late with the return of a car for more then 4 hours without a reason! Any (!) rent-a-car company all around the world will want extra payment from a customer. It is normal but not for You. Also no one rent-a-car company will buy or sell petrol for customers: we could help You with this, explain to You everything BUT not to buy petrol from customers: let`s leave this business for gas stations :)
And for future: read the contracts, ask managers in case of misunderstanding - they will help and explain You all things. Nobody wants problems - let`s live in peace :)
Written October 21, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Birkshire Traveler
Plano, TX71 contributions
Sep 2022
We did a 12-day car rental from their Prague location and customer service was excellent. On pickup day at Wilsonova, the paperwork was ready for signing and our car was waiting at curbside. We received a hybrid vehicle--a pleasant surprise. Our first experience driving a hybrid and the excellent team provided the basic startup instructions. The car was in excellent condition and we experienced no problems as we toured the Czech Rep. Our return location was the Prague airport and a Runwell team member met us in the parking lot since they do not have a physical office there. The drop-off was smooth and we were on our way. We purchased the full insurance coverage (highly recommended for the peace of mind) and thought the total cost was reasonable. Excellent service and follow-up. Recommended. We will use them in the future.
Written October 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Demyd
Kharkiv, Ukraine13 contributions
Dec 2019 • Couples
Best car rental service. Good online support. I can't say anything bad, everything was amazing!
Highly recommend to rent GT86, it worth its price.
Highly recommend to rent GT86, it worth its price.
Written December 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChriswEngland
86 contributions
Jun 2018 • Solo
I rented a tasty Toyota GT sports car from here just for one day. Their main office is easy to get to (next to Muzeum) but I think they have airport offices too.
The pick up and drop off was a minimum off fuss and the car I rented was great value for money. I will definitely use them again - nice guys!
The pick up and drop off was a minimum off fuss and the car I rented was great value for money. I will definitely use them again - nice guys!
Written June 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MichaelGleen
Kefar Sava, Israel10 contributions
Jun 2024 • Family
Terrible experience - reserved the car 2 months ahead, paid fully although it wasn't mentioned and the link for terms and conditions is broken , canceled just after a couple of hours (less then 24 hours) - got refund almost 200 euros less !!! Total scam, don't get near them, there are better companies in Prague
Written June 20, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We want to travel by Car from Prague to Budapest in next week. so we want to rent a car can you help me with 5 seator car prices for 24 hours. Also what about fuel in car. How is per liter cost so that I can make my budget.
Also please clarify about tolls are there any tolls in Prague to Budapest journey.
Written July 12, 2018
We rented a car and drove to Germany and back so I can't help you with any questions about traveling to Budapest. Sorry!
Written July 13, 2018
If you say that I am wrong, why did you sign the form return of the vehicle,And sent my bank fake photo without your original signature
Written October 23, 2016
:) Sorry, but We do not understand what are You talking about. You have payed for Your mistake minimal amount we could do for You. Really that is all. Try to learn take responsibility for yourself mistakes. And let`s finish this deal. Reclamation department of YOUR bank (NOT OUR!) gave You already an answer. Leave in peace and remember that money is not the most important thing in Your life :)
Best regards and You are welcome to Prague again!
Written October 24, 2016
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