Rocky Valley Bikes & Snow Sports
Rocky Valley Bikes & Snow Sports
Rocky Valley Bikes & Snow Sports
4.5
7:00 AM - 7:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 10:00 PM
Saturday
7:00 AM - 7:00 PM
Sunday
7:00 AM - 7:00 PM
About
At Rocky Valley we have plenty of activities to make your holiday fun. From Ski hire, including cross country, back country, downhill and snowboards in winter to bike hire, golf clubs and kayaks in summer. We also stock a large range of cycing accessories and have a mechanic on sight. Also get your fishing bait and tackle, clothing and much more.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
4.5
48 reviews
Excellent
33
Very good
10
Average
0
Poor
1
Terrible
4
SharynHoney
Melbourne, Australia10 contributions
Jul 2021
We come here every year to hire our ski gear and find it's super convenient, and less expensive, than hiring up the mountain. This year we made an online booking and gave the team a good idea as to when we would arrive. This made everything really smooth so I highly recommend getting online first. One of the other things we love is the cafe at the front. Really terrific coffee and snacks and friendly staff members. Great job guys.
Written July 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren M
Yarrawonga, Australia2 contributions
Jul 2024 • Family
Heading to Falls with our younger two kids for the next three days. In the past we have hired on mountain but this year had booked accommodation in Mt Beauty in case the snow didn’t come. The accom we booked recommended this ski hire place and we are so happy with the service! Super competitive prices, fantastic Salomon gear and complementary chain hire. The guy that looked after us (I didn’t catch his name but he had a gorgeous Springer Spaniel named Stitch ”working” with him) was patient and lovely with the kids and got us sorted really quickly. I also have trouble sometimes hiring chains for our Land Rover discovery and this place was able to sort us out. They even have a big carry bags to store our boots and helmets in. Will definitely be hiring our gear from here in future regardless of where we stay!
Written July 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aussie36081
Brisbane, Australia133 contributions
Sep 2019 • Family
We hired bikes for a half day. Prompt snd friendly service ensuring correct size of bikes and helmets. All gear in good condition.
Written September 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sean M
7 contributions
Jul 2016 • Family
Pulled lamb shank and barley soup with thick crunchy toast.
Perfect in the cold.
Barista coffee was excellent and the smoked salmon Turkish bread press filled the teen's tummy.
Perfect in the cold.
Barista coffee was excellent and the smoked salmon Turkish bread press filled the teen's tummy.
Written July 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stefano B
Melbourne, Australia7 contributions
Jul 2014 • Friends
Maybe ok for hiring a bike but these guys did not seem to understand how to set a din properly.. As a consequence I needed to sort it myself up the mountain. Since new ownership, store has become stale and staff don't want to help.
Written September 16, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BHanAlbury_Australia
Albury, Australia8 contributions
Aug 2013 • Family
My Very First Review with something Sad to Report: since Rocky Valley Bikes & Snow Sports Mount Beauty(Ski Hire)- have had their New Owner's- They serious DO NOT CARE.-and the owner and staff Laughed Smugly at me when I Calmly asked and had to walk out after I tried to receive a Reimbursement for the Wrongly sized boots. Not only have they Lost all our Sizing and Records, and admitted they had bad organisational skills all Past records were lost plus where out of a lot of stock and sizes and had poor Quality equipment. When measuring my feet incorrectly, Never Ever Had this Issue EVER anywhere in the world. They sized 1.5 too larger hence I went up the Mountain did my first ski run and had to keep stopping! Finally slowly got off the Run and rested by ankles - paid again to hire new set of boots at Falls Creek- they said up on the Mountain that they hear of this all the time and that is why it's best to Hire On The Mountain... My opinion was always to try and give my dollar to the guys off the mountain and my Family have supported for 15 Years... Hmmm Just be aware .Really was not about the extra $31Dollars but about two hours of eating into my Days Skiing and inconvenience and the Really Bad attitude with No Understanding what so Ever by Rocky Valley, They need to Think about the Customer and put the shoe on the other Foot so to Speak! Just expected a better outcome.
Written August 17, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am sorry to hear that you are unhappy with the service you received. We realise how important it is to have correctly fitting boots to ensure that you enjoy your skiing experience. I understand that the difficulty was in fitting the boots so they did not pinch around the calves, we tried several boots and sizes however, you said that you were happy with the larger size as they were more comfortable. I have checked the 2009 records and yes 1 size smaller boot was used, however you were not comfortable in that same boot this year. We have many types and sizes of boots and would continue to try many options until you said you were happy. We can only be guided by what the customer is feeling. We also have an on mountain service available if needed, however with the new equipment we purchase every year it is very rarely used. Once again we apologise for the service you feel you have received and we will certainly look into our procedures.
Written August 19, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
itsBG
Melbourne, Australia1,118 contributions
Dec 2023 • Family
Great cafe linked to bike/snow shop. Food and service was good. Inside and outside seating - outside under a large tree.
Written January 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian R
20 contributions
Jun 2023 • Family
Have always found the team here to be very helpful. Very organised process for pick up and drop off.
Written July 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicholas M
Mount Beauty, Australia8 contributions
Dec 2019
Enjoy a great coffee whilst getting your bike fixed or swapping riding yarns with your mates. This place is the go to destination for anything bike in Mount Beauty.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Moni_Moo
Tawonga South, Australia16 contributions
Oct 2018
Lovely outdoor area to sit in summer for a coffee. Add benefit is you can get your bike fixed in summer, or hire skis in winter
Written September 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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