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Address: Busselton Beachfront (Beach End of Queen St), Busselton, Western Australia, Australia
Phone Number: +61 8 9752 5800
Website
Today
9:30 am - 4:30 pm
Closed now
See all hours
Hours:
Mon - Fri 9:00 am - 5:00 pm
Sat - Sun 9:30 am - 4:30 pm
Description:

Busselton Visitor Centre offers a comprehensive accommodation, tour and...

Busselton Visitor Centre offers a comprehensive accommodation, tour and transport booking service, friendly local advice on the best things to see and do in the region, and a great range of local gifts and souvenirs. Drop in to pick up your FREE Visitor Guide and Map, and to take advantage of free WiFi!

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TripAdvisor Reviewer Highlights

Read all 168 reviews
Visitor rating
  • 87
    Excellent
  • 49
    Very good
  • 16
    Average
  • 7
    Poor
  • 5
    Terrible
Great history lesson

I took my parents in law who visiting from Germany here doing the train and observatory tour today. We all highly recommend this great tour. It is so much fun and very great... read more

5 of 5 bubblesReviewed 2 weeks ago
Hsusean
via mobile
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168 Reviews from our TripAdvisor Community

Traveler rating
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Showing 164: English reviews
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I took my parents in law who visiting from Germany here doing the train and observatory tour today. We all highly recommend this great tour. It is so much fun and very great experience of under the water to see different species life. The tour guild well and truly is a superb knowledge person in here. He shared a lots... More 

Helpful?
Thank Hsusean
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi Hsusean, thank you for the great review regarding Busselton Jetty and the Underwater Observatory. Busselton Jetty is the longest timber piled jetty in the Southern Hemisphere and is a great place for our visitors to see. The beginning of December will see the start of the Underwater Helmet Walk, snorkelling and diving, what a wonderful way to spend your... More 

Brisbane Region, Australia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

The Visitor Centre was in a great location and we were able to go and check it out while waiting for our scheduled train to leave at the Jetty. Lots of information brochures.

Helpful?
Thank Michelle R
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Thank you Michelle R for leaving such a lovely review. We are always happy to hear when our visitors have found their time in our Visitor Centre a helpful and enjoyable experience. We love our location on the Busselton foreshore adjacent to the famous Busselton Jetty. We do hope you come and see us again soon. More 

Greater Perth, Australia
Level Contributor
7 reviews
1 of 5 bubbles Reviewed 3 weeks ago

THE items they had on display were very interesting and they had some good information about the area . THE main thing that let it down was that the staff were more interested in talking between themselves than worrying about the customers.

Helpful?
Thank mga266
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hello mga266, Thank you very much for taking the time to write a review. We are sorry you were disappointed with the service you received from our Visitor Centre. We strive to achieve a high level of customer service at all times and your feedback will be taken on board and aid us with future staff training. We hope you... More 

Harare, Zimbabwe
Level Contributor
10 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

They had all the brochures for the various attractions and activities. Place was clean tidy, staff were friendly.

Helpful?
Thank Neill Annie R
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi Neill Annie R, thank you for your review of the Busselton Visitor Centre. We are so pleased to hear that you found everything you needed in the centre. We pride ourselves on being able to assist our visitors with their stay in our beautiful region. More 

Perth, Australia
Level Contributor
12 reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Super friendly and helpful staff. Right in front of the jetty. Lots of good souvenirs and information.

Helpful?
Thank ZoeKyte
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi ZoeKyte, thank you very much for your kind review of our centre. Our staff are very friendly and love to help our visitors with all of their enquiries. We love our location on the Busselton foreshore and it has helped to double the number of visitors into our centre. We hope that you continued to enjoy your visit in... More 

Melbourne, Australia
Level Contributor
224 reviews
84 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Small and compact visitors centre, missing woven patches as one of their sale items though! Helpful on directions to our next destination.

Helpful?
Thank beaustravels
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Dear beaustravels, thank you for taking the time to leave your review of the Busselton Visitor Centre. Our current building is a temporary one and we are very excited to be moving into our brand new centre in the early New Year. It is great to hear that you found our staff very helpful. They love to share their local... More 

Perth, Australia
Level Contributor
48 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 28, 2016 via mobile

Went to get some information about getting to Manjimup and Busselton area. Very friendly and knowledgeable

Helpful?
Thank CAROLE K
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Dear CAROLE K, Thank you for taking the time to leave your review. It is great to hear that you found our staff very friendly and knowledgeable. Our staff take pride in our wonderful region and its surrounding areas, and love to share that with our visitors. We hope you continued to enjoy your time in Your Margaret River Region. More 

Mudgee, Australia
Level Contributor
27 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 26, 2016

The guide to whom we spoke was very helpful with her suggestions for our visit. Friendly, great sense of humour. Well spoken and knowledgeable about suitable activities for older folk.

Helpful?
Thank CarJil
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Dear CarJil, Thank you for your great review of our visitor centre. We are pleased to hear that you found our staff very helpful and that you appreciated their great sense of humour! Our staff love to share their local knowledge with our visitors and are specialists in tailor making suggestions for each visitor. We hope you continued to enjoy... More 

Perth, Australia
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 19, 2016

Some years ago when we owned and operated a b & b in Margaret River we often used this Centre's services, or referred our guests to it. I can't remember an instance of anyone being dissatisfied with the service. On a recent stay in Busselton we again visited the Centre and were shown the same standard of attention.

Helpful?
Thank Swaneejamo
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi Swaneejamo, thank you very much for your lovely review. Our staff work extremely hard to ensure Visitors leave our centres with all the information they need to have a fantastic holiday. Our Visitor Centres are a great resource to book accommodation, activities, tours and buy great souvenirs and gifts. We look forward to welcoming you back in the future.... More 

Greater Adelaide, Australia
Level Contributor
235 reviews
180 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed October 9, 2016

We loved the local produce here, especially the flavoured cheese.....Made a great addition to our picnic lunch! Souvenirs a bit pricier than other centres, better going onto Dunsborough.

Helpful?
Thank fishinmad2015
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi fishinmad2015, thanks for your review. We are pleased that you loved our local produce, especially the cheese when you visited in November 2015. We do try to have a great range of local produce and souvenirs for our visitors to add to their picnics or take home with them to enjoy. We hope you took some great memories away... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Busselton Visitor Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?