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Address: Busselton Beachfront (Beach End of Queen St), Busselton, Western Australia, Australia
Phone Number: +61 8 9752 5800
Website
Today
9:30 am - 4:30 pm
Closed now
See all hours
Hours:
Mon - Fri 9:00 am - 5:00 pm
Sat - Sun 9:30 am - 4:30 pm
Description:

Busselton Visitor Centre offers a comprehensive accommodation, tour and...

Busselton Visitor Centre offers a comprehensive accommodation, tour and transport booking service, friendly local advice on the best things to see and do in the region, and a great range of local gifts and souvenirs. Drop in to pick up your FREE Visitor Guide and Map, and to take advantage of free WiFi!

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TripAdvisor Reviewer Highlights

Read all 151 reviews
Visitor rating
  • 79
    Excellent
  • 42
    Very good
  • 15
    Average
  • 7
    Poor
  • 4
    Terrible
Friendly helpful staff

The staff that work here are so very friendly and very very helpful. if you ever had a question about what's on in Busselton this is the place to go

4 of 5 starsReviewed 1 week ago
radar424
,
Perth, Australia
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151 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Perth, Australia
Level Contributor
154 reviews
79 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff that work here are so very friendly and very very helpful. if you ever had a question about what's on in Busselton this is the place to go

Helpful?
Thank radar424
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Dear radar424, thank you for your great review about your experience with our staff in the Busselton Visitor Centre. Our staff take great pride in our service and are passionate about Busselton and the Margaret River Region and all it has to offer. We hope that you build some amazing memories of your stay in the region to take away... More 

Melbourne, Australia
Level Contributor
29 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Visited after going out on the jetty. Wanted to see what else there was to see and do in the area. Weather was awful so was after some indoor ideas. Stood and waited to be served for approx 10 mins. One staff was helping a couple while the other had her head in the computer oblivious to me staring at... More 

Helpful?
Thank Jonesy3028
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Dear Jonesy3028, thank you for taking the time to describe your experience at the Visitor Centre. We are very happy with our location on the Busselton foreshore and are looking forward to moving into our new visitors centre in the New Year. We will be looking at a new layout for the centre to help with the flow of information... More 

Busselton, Australia
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

What a shame this bureau is in this position.It used to be at located as you came into Busselton.(That was about 7 years ago).Have you ever tried to navigate a caravan down the main street to find this place.Such helpful and friendly staff but sorry you are in the wrong part of town for people with caravans,camper vans etc.

Helpful?
Thank mulumba
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hello mulumba, thank you for taking the time to leave your comments. We are pleased to hear that once you found us our staff were very helpful and friendly. I am sorry that you feel that our visitors centre is in the wrong part of town. We are in the process of building our brand new visitors centre which is... More 

Level Contributor
336 reviews
196 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We found this information centre to be very average. They are to busy and not enough staff, you are rushed and don't get all you questions answered, as they have already moved on to the next person, or you just get brochure pushed into your hands and told read this.

Helpful?
Thank Kasspper
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hello kasspper, and thank you for taking the time to write a review. We are sorry you were dissatisfied with the service you received from our Visitor Centre. We strive to continue to deliver the same high level of customer service during peak and non-peak times and your feedback will be taken on board and discussed at our next team... More 

Perth, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Very friendly and helpful staff, information requested was readily available, a list of dog friendly eateries!

Helpful?
Thank jmcam2016
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Dear jmcam2016, thank you for taking the time to leave a great review of visitors centre. Our staff are always happy to help all of our visitors including the four-legged ones! It’s great to hear that you found all the information you needed to make your holiday a good one. We look forward to welcoming you back to the region... More 

Wondai, Australia
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff are very help full. The centre is stocked with brochures of local places to visit and tours. A selection of souveniers is also available

Helpful?
Thank Aussiebus
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hello Aussiebus and thank you for taking the time to leave such a great review. We love inspiring our visitors with ideas on what to see and do in Busselton and surrounds. We do hope you made some special memories and visit us again soon. More 

Perth, Australia
Level Contributor
33 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We wanted information on walking tracks in the region. The lady who served me was very helpful and knowledgable. I left with maps marked up with the best tracks to walk and information on what to see and where to visit.

Helpful?
Thank hollowaychris8
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi Hollowaychris8, thank you for posting such a positive review. Our Visitor Centre staff are extremely knowledgeable and passionate and happy to share this and their experiences with our wonderful visitors. We hope you were able to find some great tracks and took home some lovely memories. More 

Lismore, Australia
Level Contributor
5 reviews
4 attraction reviews
5 of 5 stars Reviewed 4 weeks ago

This is a small visitor centre but the staff could not do enough for us both on arriving to see what to do in the Margaret River Area and also upon leaving and what to do and where to go in Perth.

Helpful?
Thank roblewis1701
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi roblewis1701, thank you for such a lovely review. Popping into our Visitor Centres is a great start to anyone's holiday, our staff are able to give you lots of information and suggestions which ensure you take home some wonderful memories of your visit. We hope to see you again soon. More 

Toora, Australia
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

Lovely friendly & helpful staff full of useful information & tips. Visited on a cold wet and miserable day., it was a great haven to get out of the weather and explore!

Helpful?
Thank ditzystew
YourMargaretRiver, General Manager at Busselton Visitor Centre, responded to this review

Hi ditzystew, thank you for your great review. Our staff are extremely passionate and knowledgeable and happy to share this information with our wonderful visitors. Even in wet weather there is so much to do and explore in Your Margaret River Region. We look forward to welcoming you back soon, we hope you took home some lovely memories. More 

Level Contributor
67 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 5, 2016 via mobile

Staff very helpful. Lots of information in the centre. Good variety of souvenirs and reasonably priced. Close to the jetty.

Helpful?
Thank Jennifer E
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hello Jennifer, thank you for taking the time to leave such a lovely review. It is always great to hear you found our staff helpful and found all the information you needed to make your holiday the best it can be. We love being located next to the iconic Busselton Jetty in amongst all our lovely visitors to the region. More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Busselton Visitor Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?