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Address: Busselton Beachfront (Beach End of Queen St), Busselton, Western Australia, Australia
Phone Number: +61 8 9752 5800
Website
Today
9:00 am - 5:00 pm
Open now
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Hours:
Mon - Fri 9:00 am - 5:00 pm
Sat - Sun 9:30 am - 4:30 pm
Description:

Busselton Visitor Centre offers a comprehensive accommodation, tour and...

Busselton Visitor Centre offers a comprehensive accommodation, tour and transport booking service, friendly local advice on the best things to see and do in the region, and a great range of local gifts and souvenirs. Drop in to pick up your FREE Visitor Guide and Map, and to take advantage of free WiFi!

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TripAdvisor Reviewer Highlights

Read all 157 reviews
Visitor rating
  • 82
    Excellent
  • 44
    Very good
  • 16
    Average
  • 7
    Poor
  • 4
    Terrible
Very informative and some lovely gifts

I came here a few times to get information about the local things to do and they were always very helpful and some really nice things to buy as souvieniers :-)

5 of 5 starsReviewed 1 week ago
GlumCandy
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157 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Level Contributor
104 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I came here a few times to get information about the local things to do and they were always very helpful and some really nice things to buy as souvieniers :-)

Helpful?
Thank GlumCandy
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi GlumCandy, thank you for posting such a nice review. Our staff are always more than happy to help visitors plan a great stay in the Margaret River Region. Our Visitor Centres are also a great place to purchase souvenirs and gift ideas. We are constantly changing our stock to ensure that there is something new to offer our Visitors.... More 

Denmark, Australia
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff informative and knowledgeable and only too willing to make sure that we had a pleasant stay in their town and surrounding region. I noted that the same level of quality service was provided to fellow visitors to the Centre.

Helpful?
Thank 643len
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi 643len, Thank you for taking the time to post such a positive review. Our Visitor Centre staff are knowledgeable and passionate about the Margaret River Region and more than happy to offer help and advice to ensure Visitors take home wonderful memories of their stay. We look forward to welcoming you back soon. More 

perth
Level Contributor
122 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

all the people who work in here have great local knowledge and they can help you on finding your way around, as it is easy to get a bit lost on some of the back roads. be careful driving on them.

Helpful?
Thank lovebali2
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi lovebali2, thank you for your review. Our Visitor Centre staff are knowledgeable and passionate and more than happy to share this with visitors to the Region. We provide a great map featuring the main roads to get around the region which highlights wineries, breweries and attractions with an easy to follow legend. We hope you come back and visit... More 

Nambour, Australia
Level Contributor
15 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The consultant we spoke to was more than happy to explain the attractions in the Busselton area. She also provided maps and other information

Helpful?
Thank Mal H
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Popping into the Visitor Centres is a great way to start your holiday. Our staff are passionate and knowledgeable about the Region and happy to share this information with our visitors. We can provide maps and ideas on how to best utilise the time you have to ensure you take home some wonderful memories. More 

Brisbane Region, Australia
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It would have been nice and saved us a lot of time if notes were made at the front of the brochure holder to say an attraction was closed (and give closure dates). Horribly stinky with overpowering scents that were on display (which someone was unfortunately testing whilst we were there)

Helpful?
Thank Leeann46
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi Leeann46, Thank you for taking the time to leave a review. We make every effort to make notes on the front of brochure holders advising when attractions are open or closed and apologise that we may have overlooked one. We understand this would have been frustrating and hope that you were able to find alternative activities to do. As... More 

Sydney, Australia
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our first visit to the centre, we grabbed a handful of brochures. The next day we knew what questions to ask, and the staff were able to answer them all. They found activities to match our interests and budget in the friendliest way.

Helpful?
Thank baylii2016
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hi baylii2016, thank you for taking the time to leave your review. The Visitor Centres are a great resource to gather information and our friendly staff are always happy to share their knowledge of the Region with you to ensure that you have a great holiday. There are so many activities and attractions in the Margaret River Region that there... More 

Perth, Australia
Level Contributor
159 reviews
81 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 16, 2016

The staff that work here are so very friendly and very very helpful. if you ever had a question about what's on in Busselton this is the place to go

Helpful?
Thank radar424
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Dear radar424, thank you for your great review about your experience with our staff in the Busselton Visitor Centre. Our staff take great pride in our service and are passionate about Busselton and the Margaret River Region and all it has to offer. We hope that you build some amazing memories of your stay in the region to take away... More 

Melbourne, Australia
Level Contributor
29 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 13, 2016 via mobile

Visited after going out on the jetty. Wanted to see what else there was to see and do in the area. Weather was awful so was after some indoor ideas. Stood and waited to be served for approx 10 mins. One staff was helping a couple while the other had her head in the computer oblivious to me staring at... More 

Helpful?
Thank Jonesy3028
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Dear Jonesy3028, thank you for taking the time to describe your experience at the Visitor Centre. We are very happy with our location on the Busselton foreshore and are looking forward to moving into our new visitors centre in the New Year. We will be looking at a new layout for the centre to help with the flow of information... More 

Busselton, Australia
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed August 3, 2016

What a shame this bureau is in this position.It used to be at located as you came into Busselton.(That was about 7 years ago).Have you ever tried to navigate a caravan down the main street to find this place.Such helpful and friendly staff but sorry you are in the wrong part of town for people with caravans,camper vans etc.

Helpful?
Thank mulumba
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hello mulumba, thank you for taking the time to leave your comments. We are pleased to hear that once you found us our staff were very helpful and friendly. I am sorry that you feel that our visitors centre is in the wrong part of town. We are in the process of building our brand new visitors centre which is... More 

Level Contributor
371 reviews
217 attraction reviews
common_n_attraction_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed July 31, 2016 via mobile

We found this information centre to be very average. They are to busy and not enough staff, you are rushed and don't get all you questions answered, as they have already moved on to the next person, or you just get brochure pushed into your hands and told read this.

Helpful?
Thank Kasspper
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this review

Hello kasspper, and thank you for taking the time to write a review. We are sorry you were dissatisfied with the service you received from our Visitor Centre. We strive to continue to deliver the same high level of customer service during peak and non-peak times and your feedback will be taken on board and discussed at our next team... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Busselton Visitor Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?