Port Campbell Visitor Information Centre
Port Campbell Visitor Information Centre
Port Campbell Visitor Information Centre
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Follow the yellow and blue i signs to our Visitor Information Centre in Port Campbell for tips, maps, brochures and advice on how to make the most of your stay. The Centre contains a comprehensive display of shipwreck artifacts that will help bring to life the shipwreck history that is woven into the fabric of the places you will visit. Why not borrow binoculars or a telescope to explore the night sky? Perhaps hunt the wind with windhunter or grab a GPS and look for hidden signs in Crater Quest? Ask us about our award winning "free" Craters to Coast Discovery activities!
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
90 reviews
Excellent
54
Very good
30
Average
5
Poor
0
Terrible
1
gvpsgal
Liverpool, Australia53 contributions
Every evening after sunset, fairy penguins come ashore at the Twelve Apostles beach. You can't get down to beach level but you can watch from the lookouts.
We asked about this at the tourist info place at Port Campbell and they let us know about the equipment loan system, I think it runs for other tourist info sites along the G.O.R - you need to leave credit card details (the sheet is returned to you when you return what you borrow) and then you can borrow binoculars/GPS/digital camera/telescope...!
We borrowed binoculars to see the penguins and an anometer. What's an anometer? A handy gadget on a lanyard which measures wind speed, altitude, temperature etc and came with "windchaser" worksheets for the kids. We were bowled over at how good a service this was. The equipment looked brand new and the staff at the centre were absolutely lovely and helpful.
By the way, Port Campbell tourist info also has a display of items recovered from local shipwrecks that is well worth taking a look at.
We asked about this at the tourist info place at Port Campbell and they let us know about the equipment loan system, I think it runs for other tourist info sites along the G.O.R - you need to leave credit card details (the sheet is returned to you when you return what you borrow) and then you can borrow binoculars/GPS/digital camera/telescope...!
We borrowed binoculars to see the penguins and an anometer. What's an anometer? A handy gadget on a lanyard which measures wind speed, altitude, temperature etc and came with "windchaser" worksheets for the kids. We were bowled over at how good a service this was. The equipment looked brand new and the staff at the centre were absolutely lovely and helpful.
By the way, Port Campbell tourist info also has a display of items recovered from local shipwrecks that is well worth taking a look at.
Written October 16, 2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Azarul F
Shah Alam, Malaysia137 contributions
Nov 2019
The people here are truly passionate about their job and I would encourage people to drop by the place. I've read many positive reviews about the place and planned to drop by the place to borrow the Telescope and Binoculars. Nina was there to greet me and my small family, she took the time to patiently explain to us the attractions nearby Port Campbell area (Timboon, Petersborough) and even recommended places where we can have our lunch by the ocean. There is also a model of a Loch Ard ship which sank nearby the area and on of the ship's anchor is displayed near the entrance. If you have the time, you can stay and explore the PC area as the Visitor Info Center have lots of programs to cater for both the young and old. Oh by the way, the telescope is huge (we had to drop our luggage at the hotel first and came back to it can fit the car's bonnet. Also, both telescope and binoculars are free and you can borrow it for the night to explore the night sky!! (you have to give your credit card details as deposit). Very interesting Visitor Info Center indeed!!
Written December 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Azarul,
We are so glad that our services assisted your family to make the most of your visit to the area. Thank-you for your kind words and taking the time to post a review our services. We love what we do and the equipment loan and activity programs you describe were developed by a team that is always looking for new ways to assist and inspire our visitors. We hope you can visit again one day, until then you can view fresh footage and images from our region on our social channels @visit12apostles (Facebook and Instagram) we are starting to post more live crosses so feel free to drop by and say hi. I look forward to sharing your kind words with Nina and the team.
Kind Regards
Mark Cuthell
Written December 30, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
julie B
Devizes, UK655 contributions
Jan 2020
nice little visitor centre with lots of historical information and pictures and artifacts. Staff were very informative and helpful
Written November 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
C...
Victoria, Australia93,409 contributions
Jul 2020
During this road trip, this was my favourite Information Centre... because it's more than just pamphlet's and information... it's an immersive experience.
I have been to Flagstaff's light show in Warrnambool twice to watch the story about the Loch Ard and it's story. And ... little did I know exactly how far away from Warrnambool that actually occurred... the disaster occurred much closer to this little town. They have the anchor of the Loch Ard on display and other relics from the ship. It's a small, but inviting Centre. I bought another book here... the staff member was lovely and very helpful. She also had oodles of historical information to impart. I could have talked to her longer, but my Uncle was keen to keep moving.
If you are in town... I recommend a visit here not just to understand what's around to look at...but what else might be on offer that you would otherwise miss. The motor inn we were staying in had a faulty dryer so the lady who was working here on the day sent us to the Recreation Area to use their dryers. The Recreation Area offers an amazing area for campers.
Again... I can't force your hand, but if I was a traveller... this is where I would want to get information from. And ... a little bit of history to boot.
I have been to Flagstaff's light show in Warrnambool twice to watch the story about the Loch Ard and it's story. And ... little did I know exactly how far away from Warrnambool that actually occurred... the disaster occurred much closer to this little town. They have the anchor of the Loch Ard on display and other relics from the ship. It's a small, but inviting Centre. I bought another book here... the staff member was lovely and very helpful. She also had oodles of historical information to impart. I could have talked to her longer, but my Uncle was keen to keep moving.
If you are in town... I recommend a visit here not just to understand what's around to look at...but what else might be on offer that you would otherwise miss. The motor inn we were staying in had a faulty dryer so the lady who was working here on the day sent us to the Recreation Area to use their dryers. The Recreation Area offers an amazing area for campers.
Again... I can't force your hand, but if I was a traveller... this is where I would want to get information from. And ... a little bit of history to boot.
Written August 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Crystalline,
We are really pleased that you enjoyed our displays and were assisted well by our staff. We love what we do and enjoy imparting local knowledge to help visitors get the most of their stay. I will pass on your kind words to our staff. :)
Written August 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
susi s
Sydney, Australia145 contributions
Feb 2023
Mark and Nina are enthusiastic and passionate about their region. They have done a lot of homework and know so much about the area.
They are the best tourist information staff we have ever met.
They are the best tourist information staff we have ever met.
Written March 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Incartek
Strood, UK855 contributions
Oct 2019
The Visitor Centre was a disaster, with the thousands of tourists daily they could have done a really good job for visitors and for themselves. We were hungry, but they had nothing worth buying but a couple of packs of biscuits and crisps plus a cup of tea for $38.
Written November 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nedelakttraveler
Salmon Arm, Canada638 contributions
Mar 2019 • Family
Has good information and helpful staff. If you have done your research you just need to check the information boards and maps. If you are just driving up, this place would be a must to get information, oriented and directions.
Written July 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the review and using our Information Centre Ned.
Visitors can also jump onto our social accounts @visit12apostles pre-visit to get a sense of which places are best visited at what time of day and are welcome to borrow free binoculars (and even a telescope if staying overnight) to make the most of their visit :)
Written July 22, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wysiwig
Singapore, Singapore63 contributions
Apr 2019 • Couples
Glad we stopped here to get some tips on the great Ocean road places and map. Really friendly service. Place also has small little shop selling souvenirs.
Written April 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ron3849
Toronto, Canada157 contributions
Feb 2019 • Couples
The young lady who served us was a delight. She obviously loves her job and provided detailed information about the area as well as specific information about the town as well as our place of lodging.
Written March 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KMSM44
Maroochydore, Australia366 contributions
Dec 2017 • Couples
We stopped to get all the local info and Nina was very helpful. We were privileged to get some of her personal preferences, on some of the activities we wanted to do.
Written February 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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