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  • Excellent61%
  • Very good36%
  • Average2%
  • Poor1%
  • Terrible0%
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Drop in to the Lorne Visitor Information Centre to ensure you make the most of your stay on the spectacular Surf Coast and Great Ocean Road.Professional advice on attractions, things to see and do, restaurants, cafes and upcoming events. Free maps...more
Suggested duration: < 1 hour
Contact
15 Mountjoy Parade, Lorne, Victoria, Australia
Website
+61 3 5289 1152
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from $220.69
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from $178.62
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Reviews (170)
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All reviews very helpful staff the great ocean road local area for sale great resource clean toilet facilities personal advice great place to get long weekend ample parking the main road erskine falls display souvenirs brochure history exhibition
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1 - 10 of 159 reviews
Reviewed 5 days ago

Lorne visitor information centre very helpful. I would suggest they review having information for the Sandridge Motel which we stayed in which was awful. Dirty, tired and grubby we hardly slept. View was not of the ocean as depicted but of roofs! Could not wait...More

Date of experience: March 2019
Thank hotelguest21
Reviewed 1 week ago

Called in here yesterday for a browse and was not disappointed! Plenty of information on offer and staff that offered to help but did not hound us! Lots of brochures on everything and a very well done section about the building of the Great Ocean...More

Date of experience: August 2019
Thank Linjotravels
Reviewed 3 weeks ago

These guys were awesome and gave us a great insight to Lorne during our tour along the GOR. We also were replenished with maps of the local area after our below away in the wind at one of the stops. Be warned!

Date of experience: July 2019
Thank Beijing_girl21
Reviewed May 11, 2019

The ladies working at the centre were most helpful and managed to answer all of our queries. There is also quite a nice selection of souvenirs that can be purchased, although can possibly be bought cheaper elsewhere/More

Date of experience: April 2019
Thank Rod S
GORSTORY, Assistant Team Leader at Lorne Visitor Information Centre, responded to this reviewResponded May 21, 2019

Thanks for your kind review, as a predominately volunteer ran visitor centre, such positive comments on customer service are always appreciated. I hope you also got the opportunity to visit the Great Ocean Road Story, which is a free exhibit attached to the Lorne visitor...More

Reviewed May 7, 2019

The staff here know everything about Lorne and the great ocean road. Make sure to stop here to get all information of where to go and what to do. We saw many more attractions than we had planned after speaking with the man at the...More

Date of experience: August 2018
Thank effiepapoulias
Reviewed May 5, 2019

Really great place to visit, had really fantastic local gifts, i bought a lot of stuff to take overseas later this year. Highly recommend a visit .More

Date of experience: May 2019
Thank Sandra M
GORSTORY, Assistant Team Leader at Lorne Visitor Information Centre, responded to this reviewResponded May 6, 2019

Thank you for taking the time to comment and review our Visitor Information Centre on Trip Advisor. You’re right, our souvenir shop is filled with lots of great take home gifts from your holiday, including Australian made gifts and Great Ocean Road memorabilia and plenty...More

Reviewed April 26, 2019

Easily found at the end of the main road the visitor centre had all the information we needed to make our Great Ocean Road trip a great one.More

Date of experience: April 2019
Thank Michael_J_Walton
GORSTORY, Assistant Team Leader at Lorne Visitor Information Centre, responded to this reviewResponded May 6, 2019

Thanks for taking the time to review us on TripAdvisor, it’s great to hear you enjoyed your visit to the Lorne Visitor Centre. Our centre is equipped with the latest information on local attractions, walks and waterfall and we can even assist in finding accommodation...More

Reviewed April 21, 2019

Good sized info center, helpful staff and good maps and advice on things to do. Stay a while and check out the GOR history on how the road was made. Well worth a visit.More

Date of experience: April 2019
Thank 2011travel54
GORSTORY, Assistant Team Leader at Lorne Visitor Information Centre, responded to this reviewResponded May 6, 2019

Thank you for visiting us at the Lorne Visitor Information Centre, it’s always great receiving such positive comments. I see you also visited the Great Ocean Road Story which is attached to the visitor centre. The Great Ocean Road Story is a free exhibit that...More

Reviewed March 25, 2019

Great advice and enthusiasm by people proud of their area. We got personal advice for things to do in the local area--be sure to ask about the zip lining-aerial adventure--LiveWire. Great info for other sections of the Great Ocean Road tooMore

Date of experience: February 2019
Thank Erik B
GORSTORY, Assistant Team Leader at Lorne Visitor Information Centre, responded to this reviewResponded April 8, 2019

Thank you for taking the time to comment and visit our Visitor Information Centre, our staff and volunteers truly are passionate about the Great Ocean Road region. They are always available to provide information on local attractions, walks and waterfalls and can even assist with...More

Reviewed March 24, 2019

Friendly, know,edgable staff, lots of brochures,some great souvenirs and perfect location in the main hub of the townMore

Date of experience: March 2019
Thank Janine C
GORSTORY, Assistant Team Leader at Lorne Visitor Information Centre, responded to this reviewResponded April 8, 2019

Thank you for visiting the Lorne Visitor Information Centre, as a predominately volunteer ran service it’s always great to hear such wonderful feedback. Our souvenir shop is always stocked with fantastic Australian made gifts, including soft toys, produce and more. Thanks again for visiting and...More

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Questions & Answers
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MATTHEW K
August 15, 2016|
Answer
Response from WayneAP | Reviewed this property |
Hi Matt, the Lorne visitor centre is open daily 9-5 so that won't be a problem. Beach walks, the Otways and Erskine Falls are all good for 2-3 hours of hiking, coffee shops aplenty so you should have a great stay. Hope this... More
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