35Reviews0Q&A
Reviews
Traveler rating
- 23
- 6
- 1
- 1
- 4
Traveler type
Time of year
Language
Selected filters
- Filter
- English
Popular mentions
Another trip to this amazing place. We have been looking forward to enjoying the best coffee and food with the beautiful atmosphere of Hah. Never disappointed just gets better. My happy place nothing left to say.
Read more
Date of experience: October 2020
Helpful
Best cafe in my month trip to Australia beautiful food and people. The toasted sandwiches are incredible and cooffee fantastic
Read more
Date of experience: February 2020
Helpful
Highly recommended for food coffee and ambience. Not to miss when in Lorne enjoyed the beef jaffle and vegan cheese toastie.
Read more
Date of experience: January 2020
Helpful
Response from hah l, Owner at HAH Lorne Beach
Responded Jan 2, 2020
Thank you for your review we really appreciate it. See you next time
Read more
Amazing place, we come twice a year to Lorne it used to be only once but since HAH has opened up we travel down in Winter to. Katie and Leon make us feel right at home, we have been here all week eating hot soups and amazing coffee while our kids play with Jenga and climb the trees. In the Summer we visit in February and sit at HAH most o the day eating smoothie bowls and surfing straight out in front of the cafe. Great place we love it here.…
Read more
Date of experience: August 2019
Helpful
Response from hah l, Owner at HAH Lorne Beach
Responded Sep 22, 2019
Thank you so much for your review. see you next time
Read more
I was amazed at the poor service I received when I made my order. The waitress could did not bother to say "hello, what would you like?". Instead she just stared at the counter and as the seconds slipped by I realised this was my cue to speak and say "Ah, can I order something please?". The reply - (while still staring at the counter, and no eye contact, almost inaudible) - "yeh". When you are used to staff making eye contact, having a smile and asking what you would like to order - it stands out when someone cannot bother to do the basics. The food when it finally came was a glorified toastie on multi grain bread. Average. It was only $10 so maybe I cant expect too much, but the salad we also ordered was rubbish. When I asked 20 minutes later where the toilets were, I received the same pathetic excuse for service. Not sure why they are in business if they obviously don't care about service, dealing with people or making half decent food??…
Read more
Date of experience: August 2019
Helpful
Response from hah l, Owner at HAH Lorne Beach
Responded Aug 25, 2019
Hi Nathan, I apologise about your experience at HAH we truly do 100% care about service infact I put that first when training and hiring staff. I’m not sure what salad you ordered but they are filled with awesome nutrition dense ingredients such as sweet potato cauliflower and greens. I will have a word with staff that were working over this weekend about eye contact and service with a smiles were currently training up our juniors so thank you for pointing this out to me. Our jaffles are served on sourdough 7 seeded bread and as the menu states they are toasties we don’t pretend for them to be anything else. I do hope I the future instead of taking the time to give negative reviews you come and have a chat with the manager or owner myself and my husband were working all weekend and could have made your experience awesome if you’d let us know. I hope you enjoyed Lorne and the beautiful scenery that we offer and I hope you got a chance to see the mother and calf Whale that we swimming out the front of HAH all weekend. Also we’re in business because we work hard every day to maintain a great cafe. If you wanted to come and enjoy again we will shout you a couple of coffees and a smile.
Read more
