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Blue Mountains Trolley Tours

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Address: Katoomba, New South Wales 2780, Australia
Phone Number:
+61 2 4782 7999
Today
9:00 am - 5:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Recommended length of visit: More than 3 hours
Description:

Operates every day except Christmas Day.

TripAdvisor Reviewer Highlights

Read all 127 reviews
Visitor rating
  • 56
    Excellent
  • 27
    Very good
  • 14
    Average
  • 11
    Poor
  • 7
    Terrible
Happy in the open air

For those people who want a day trip to Katoomba, catch the train from Central to Katoomba, on arrival at Katoomba Railway station, walk down the ramp, turn right, tap off your... read more

4 of 5 bubblesReviewed 1 week ago
Big_Jim_61
,
Australia

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127 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Juneau, Alaska
Level Contributor
42 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

My husband and I took the train from Sydney to Katoomba (about a 2 hour ride, at a cost of about $12 AUS per person roundtrip), where we bought tickets for the Blue Mountain Trolley Tour ($25 AUS per person). The trolley office is across the street from the train station. This tour is a Hop On-Hop Off trolley. There... More 

Helpful?
1 Thank Linda S
Australia
Level Contributor
48 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed 1 week ago

For those people who want a day trip to Katoomba, catch the train from Central to Katoomba, on arrival at Katoomba Railway station, walk down the ramp, turn right, tap off your Opal card, take the stairs to the right. At the top of the stairs is the ticket office for the Blue Mountain Explorer Bus. Cross the road and... More 

Helpful?
Thank Big_Jim_61
Trolley T, Guest Relations Manager at Blue Mountains Trolley Tours, responded to this review

Dear Jim Thank you for writing such an awesome and positive review. We are so delighted that you took a fair part of your day out to write it. We will be sure to share your experience with our lovely staff. We note this was a return trip to our part of the world and we look forward to seeing... More 

Vancouver, BC
Level Contributor
51 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

We found the trolleys to be very infrequent with buses running every hour. The wait can feel rather long in the hot sun and flies swarming around. It was a good option to see the city but we would've probably wanted to use a service that had more frequent service as we really only wanted to stop at Scenic World... More 

Helpful?
Thank kareVancouver_BC
Trolley T, Guest Relations Manager at Blue Mountains Trolley Tours, responded to this review

Thank you for taking the time to provide us with your feedback. Indeed we are in the grips of a very long and drawn out hot spell, and in Australia that brings flies. On the lighter side, us Aussies are known for the "Aussie Salute", which is basically referring to swatting away the flies in the summer time, a quintessential... More 

Sydney, Australia
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

This was our first trip to the Blue Mountains and the trolley tours were a great way to get the first feel of the area. Since we traveled during the Christmas holidays we were lucky to have the trolleys running every 30 mins. The older trolley does rattle a lot but the other one we boarded did not have this... More 

Helpful?
Thank Sonz123
Trolley T, Guest Relations Manager at Blue Mountains Trolley Tours, responded to this review

Hi There Sonz, thank you so much for your positive feedback. It is great to hear that you enjoyed your first trip to our beautiful Region and experienced our wonderful Trolley Tour. Our replica trolleys are a fantastic way to enjoy the local sights. We worked very hard during this time to put on extra services to ensure we met... More 

Shrewsbury, United Kingdom
Level Contributor
68 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

In my view this is easily the best Tory bus service in Katoomba. It is the cheapest that I could find and cheaper and better than the big red impersonal double decker buses. These quaint trolley bus services give a guided tour by well informed drivers. Use this company.

Helpful?
Thank MarkAW999
Trolley T, Guest Relations Manager at Blue Mountains Trolley Tours, responded to this review

Hi there Mark, Thank you so much for providing positive feedback on our Trolley Tour. Our Team will be delighted to know that you had such a wonderful experience. Our professional drivers go above and beyond to ensure our customers have an absolutely wonderful experience on our unique replica Trolley Tour. Thank you again. We welcome you back any time... More 

Bowden, Australia
Level Contributor
176 reviews
105 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

A day trip to the Blue Mountains without your own transport requires a hop on/ hop off bus and we preferred the look of this one. The driver to start /finish the loop was great, a fountain of knowledge which he was willing to share. We got off to do a walk with the plan to be picked up at... More 

Helpful?
Thank Barossa-Epicure
Trolley T, Guest Relations Manager at Blue Mountains Trolley Tours, responded to this review

Hi there, We would like to assist you further. We are a little confused as we have no owner/drivers and ask if I could invite you to please email me personally at bmtcustomerservice@cdcbus.com.au so that we can exchange further details? Thank you so much Warm Regards from The Trolley Tour Team. More 

Sydney, Australia
Level Contributor
323 reviews
101 attraction reviews
common_n_attraction_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Agree with 2Coffees below. If you 'just' want to get to the Three Sisters and/or Scenic World from Katoomba the local buses are a better and cheaper option. They are more frequent and more comfortable. The trolley tour we were on did not stop at one of the stops where we had hoped to get out for photos (as advertised),... More 

Helpful?
Thank Kathryn W
Trolley T, Guest Relations Manager at Blue Mountains Trolley Tours, responded to this review

Hi there Thanks for taking the time to provide your feedback. You are quite right, our parent company runs regular shuttle services to Scenic World from the Carrington Hotel. The vehicles used are regular passenger service buses. The Trolley Tour bus is a replica vehicle from yesteryear. We note you had difficult in hearing the driver commentary and we will... More 

United Kingdom
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 6, 2016 via mobile

Paid AUD 25.00 for the hop on hop off bus ride scenic world blue mountain ride and paid separately to get into all the unlimited rides.Peter our driver was extremely informative and very friendly.I would highly recommend them as much more personal service then the red hop on hop off buses which I have used previously

Helpful?
Thank Dana14913
Trolley T, Guest Relations Manager at Blue Mountains Trolley Tours, responded to this review

Hi There, Thank you so very much for your positive feedback. We are absolutely delighted that you enjoyed our Hop On Hop Off Trolley Tour. We value all customer feedback and thank you for taking the time to highlight the professionalism of our driver Peter and the personal service that we offer to everyone visiting our beautiful region. We will... More 

Kelowna, British Columbia, Canada
Level Contributor
124 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed November 24, 2016

I booked a room at Jenolan Caves from overseas - I looked at the transportation options and saw that this company offered a return trip for $55. There is no other way to get there from Katoomba short of renting a car. So, I showed up in the morning to purchase my return ticket and was told I could not... More 

Helpful?
Thank Sandra H
Trolley T, Guest Relations Manager at Blue Mountains Trolley Tours, responded to this review

Hi Sandra, Thank you for your feedback. We really appreciate it as an opportunity to review our systems and processes. We have checked our records and note that your date of travel to Jenolan Caves was 21st November and you returned to Katoomba on 22nd November. We understand and appreciate that some customers might like to spend a night or... More 

Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 19, 2016

Booked the orient cave tour including return coach travel online. A tour bus leaves katoomba on 10.30am for the jenolan cave and return from the jenolan cave at 3.30pm. Estimated arrival back at katoomba is 5pm. The orient cave tour is a small group travel with about 25pax per tour. It gives us a good opportunity to take photos and... More 

Helpful?
Thank liangjunl2016
Trolley T, Guest Relations Manager at Blue Mountains Trolley Tours, responded to this review

Hi there, Thank you for your positive review. We truly appreciate hearing about the great experiences our customers have on our Jenolan Caves Tour. The Jenolan Caves are astoundingly beautiful and a must do for any visitor to the Blue Mountains. Our tour is as you have stated, very personalised. Our friendly professional drivers strive to deliver the very best... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?