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Westfield Chatswood

113 Reviews
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Westfield Chatswood

113 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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1 Anderson St, Chatswood, Willoughby, New South Wales 2067 Australia
Getting there
ChatswoodSydney Trains3 min
ArtarmonSydney Trains18 min
113Reviews1Q&A
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wl13 wrote a review Sep 2020
Sydney, Australia1 contribution
The shopping centre has intruduced new four hours complimentary parking for customers use the app. sounds great? However, after four hours, first 30 minute is $15. standard parking is only $7, more than double. yes. so it is designed to catch those parking just over four hours parking with excessive fee to recover so call free parking. in my case only three minutes over due to congestion inside the car park.
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Date of experience: September 2020
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Response from Westfield-AUNZ, Manager at Westfield Chatswood
Responded Sep 10, 2020
Thank you for leaving a review. We strive to provide our customers with a 5 star experience, so please reach out to us on 9412 1555 with you comments or suggestions. Kind regards, Westfield Chatswood.
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Andrew wrote a review Sep 2020
Perth, Australia6 contributions1 helpful vote
This is a complete scam and rip off. We have downloaded the Westfield app for 4h free parking and after 3h we were forced to pay $20. I’m sure other people were robbed in the same manner. We do not let this go and have it reported to the authorities. Just go to other shopping centre where you don’t need to download an app to do your shopping.
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Date of experience: August 2020
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Response from Westfield-AUNZ, General Manager at Westfield Chatswood
Responded Sep 6, 2020
Hello Andrei, I'm sorry to hear that you didn't enjoy your experience with us. I would like to be able to investigate what happened on your visit to our car park to ensure this does not happen to you again in future. Can you please email me on chatswood@scentregroup.com and we will sort this out for you. Kindest Regards Westfield Chatswood Car Park
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MelindaandG wrote a review Aug 2020
Sydney, Australia12 contributions4 helpful votes
Free parking at night has gone. Do not assume that parking is still free after 6 pm. It cost $35 after 6:50pm last Thursday night to park while at the movies. It was a shocking surprise.
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Date of experience: August 2020
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Response from Westfield-AUNZ, General Manager at Westfield Chatswood
Responded Sep 6, 2020
Hi Melinda, sorry you had a not so great experience on your last visit. Good news is we have a new loyalty program for our customers called Westfield Plus. This app can be easily downloaded from your App Store free of charge and only requires a few details to register. A great benefit of the program is 4 hours free parking on your visits and free parking when you enter after 6 pm for the night! Please stop by the customer service desk should you have any questions. Take care, Laura.
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Elham Avvaly wrote a review Aug 2020
Epping, Australia1 contribution
Chatswood Westfield is pretty big and has almost every shop you want to shop at, so I don’t understand them going Back to two hours free Parking, and unannounced. Don’t they want people to bring their business there? I was hit by Whopping $30 parking fee on 24th of July 2020. I was there for 3 Hours 59 minutes. I was shocked and disappointed. Every shop is trying hard to entice customer to go back to shops and spend money and these opportunistic giants have their hands in your back pockets. Very un Australian and what a timing!
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Date of experience: July 2020
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Lovetojp wrote a review Mar 2020
Greater Sydney, Australia16 contributions4 helpful votes
My friend has had bacteria spread all over her legs and is now on antibiotics. It is horrendous. She could end up with terrible scaring. They need to review their hygiene immediately.
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Date of experience: March 2020
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Response from Westfield-AUNZ, Manager at Westfield Chatswood
Responded Mar 7, 2020
Hi there, I would like to get some more details about your experience with us. Please email me at leghnaim@scentregroup.com so we can best understand the information regarding your review. Kind regards, Laura.
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